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Holiday Inn Gdansk - City Centre

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Holiday Inn Gdansk - City Centre

locationGdansk, Gdansk

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About Holiday Inn Gdansk - City CentreAbout Holiday Inn Gdansk - City Centre

Location

This hotel warmly welcomes guests in Gdansk.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, satellite television and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

At the hotel, guests can exercise and enjoy activities or just unwind. Parasols on the terrace are also available. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, canoeing, a gym and aerobics. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Dining facilities include a restaurant, a café and a bar. Half board is offered as a catering option. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Amenities at Holiday Inn Gdansk - City Centre Amenities at Holiday Inn Gdansk - City Centre

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Canoe

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      Cycling/Mountain Biking

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      Gym

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      Parasols

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

148

Very Good

46

Average

10

Poor

7

Terrible

7

Recent Reviews: 218

  • User:catherinecQ7937RJ

    Trip type: Couples

    Perfect place to stay.

    rating09 Jun 2026

    Arrived mid afternoon by taxi from the airport and the hotel is so close to everything! Reception was great paid city taxes and a % to the hotel working out at 106 zl or round about. We were on the second floor, and the room was spacious and clean. We grabbed coffee on the way out from the hotel resteraunt every morning and they were very nice! Overall would definitely stop again.

  • User:BlackberryBoy

    Trip type: Couples

    Great Location But Some Issues

    rating07 Jun 2026

    We had a few unpleasant experiences here. If you are thinking of booking a dining package, don't! I will go into that later but it's definitely not worth it. Especially since you'll be steps from dozens of restaurants. The Holiday Inn is in a perfect location, minutes from all the nicest parts of Gdansk. Neptune's Fountain and the heart of old town are a 5 minute walk, the WW II museum (must see, btw). Is less than a 15 minute walk and the train station was about 20.The rooms are nice by HI standards, compact but nicely decorated. No coffee machine though, unless you book a premium room. Ours just had instant which was a disappointment. We booked a "stay and dine rate" which included dinner and 2 drinks (1 per person a night). I was pretty sure it said it included breakfast but we were informed it didn't on arrival There was a similar advertised rate that came with breakfast and dinner and I asked if we could just pay the difference but nobody every got back to me. The hotel's customer service is seriously lacking (more on that later) I also tried emailing but never heard back that way either.The real disappointment with the hotel was the restaurant; they serve no Polish food! Our dinner package came with a soup, main course and desert. The soups were decent and I had a nice salmon dish one night but everything else like the pizza was mediocre and the other choices were odd like a fish burger or an Asian stir fry. I will say the servers were all nice though. The drinks can be used at either the main restaurant or the sky bar which is on the top floor, and had a terrace with great views. Unfortunately the only drink options they'd let us choose from were house wine or beer (they specialize in cocktails) We were there 3 nights and noticed the other tables got little bowls of complimentary popcorn while we didn't, a small thing but it made us feel like we were second class guests. Unfortunately the housekeeper took my wife's nightgown which she had hanging from the bathroom door. We assume that they took it by mistake when taking the towels. We reported it to the front desk, they said they'd look into but weren't at all apologetic when we first reported. Two mornings later at check out we did have it returned by the front of house manager who was very nice and apologetic and arranged a free taxi for us to the train station which was a nice gesture I wouldn't return but if you're just staying the night, not eating there and value the location it's probably worth booking.

  • User:jabibro

    Trip type: Friends getaway

    Highly recommended!

    rating09 May 2026

    We had a wonderful stay at this hotel and would love to return. The hotel had a clean, welcoming and modern atmosphere. The location is excellent, with just a small walk over the bridge from the old town. The staff were incredibly friendly and helpful from start to finish. The rooms had a good size, with a nice bathroom. This hotel delivered on every front. The combination of top-notch service and a perfect location made our trip a great success. I will recommend this hotel for pairs, families or friends, and I know where I will stay the next time i visit Gdansk.

  • User:HubbellGardiner

    Trip type: Couples

    Very Good Stay

    rating22 Apr 2026

    Positives:Nice big room with beautiful view Great shower Comfortable bed Omelettes at breakfast and friendly wait staff Very good locationNegatives No breakfast for free when booked with pointsGym needs more machines for upper body; already has more than enough for lower body

  • User:owendavidson1998

    Trip type: Family

    Nice hotel as the heart of Gdansk

    rating21 Mar 2026

    We stayed here this week from Tuesday - Saturday and we really enjoyed our stay, me and my partner come over regularly but this was the first time my parents have visited Poland, this hotel was in the perfect location for sightseeing! We had the breakfast only once as it was an early start and the buffet selection was great!! We’d 100% stay here again

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