Sofitel Grand Sopot

Recent Reviews: 1507

• User:gchc_11

  Trip type: Couples

  just superb - the staff were amazing

  05 Jun 2026

  just an amazing place.staff are excellent - very nice and friendly - nothing is too much troublebreakfast is amazingthe bar is excellent.the room we has was excellent and well cared for - again by amazing staff.its right on the beach and hasexcellent beachfront gardens.absolutely recommend this place

• User:Jaroslaw S

  Trip type: Friends getaway

  shameless cheating on guests

  09 May 2026

  One of the most disgusting facilities we have ever been to.Mediocre service is the last feature, but they cheat guests with most of the food you take there. Even simple orange juice is from concentrate, sometimes mixed with a little bit of real 'fresh' juice. The management cooperates in this procedure of cheating customers. No reaction whatsoever after we drew their attention to this activity.Old, same food displayed on following days. Rotten fruit.Disgusting to the limits.

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• User:celinehospitality

  Trip type: Family

  Unforgettable Luxury and History by the Baltic - TREAT YOURSELF!

  11 Feb 2026

  My stay at the Grand Sopot was nothing short of spectacular. The architecture is breathtaking, and you can feel the history the moment you walk in. We stayed in a Sea View Room, which I highly recommend for the stunning, panoramic views of the Baltic Sea.The service was impeccable from start to finish. The staff at the front desk were incredibly professional, and concierge went above and beyond to arrange dinner reservations. We spent our mornings enjoying the delicious, extensive breakfast buffet, and our afternoons relaxing in the spa.Its location is simply unbeatable - right on the beach, yet just a short, pleasant walk to the pier and city center. Look out for the elegant swans! The room was immaculate and very comfortable. It is truly a 5-star experience, and I cannot wait to return! karolina polaska, Guest Services / Front Office at Sofitel Grand Sopot, responded to this review Dear Guest,Thank you so much for your wonderful and detailed review. We are absolutely delighted to read that your stay at the Grand Sopot was nothing short of spectacular.It means a great deal to us that you appreciated the historic character of our hotel and the breathtaking architecture that makes the Grand so unique. We are especially pleased that you enjoyed your Sea View Room. The panoramic views of the Baltic Sea truly are something special, and we’re glad they helped make your stay unforgettable.Your kind words about our team are deeply appreciated. Providing impeccable service is at the heart of what we do, and it is rewarding to know that our front desk and concierge colleagues helped create such a seamless and memorable experience. We will be sure to share your compliments with them.We’re also delighted that you enjoyed our breakfast buffet, spa facilities, and of course our exceptional location by the beach and close to the pier and city center. And yes – the swans are some of our most elegant regular visitors!Thank you once again for your heartfelt recommendation. It was a pleasure to host you, and we very much look forward to welcoming you back for another 5-star experience by the Baltic.Warm regards,Karolina Polaska PatinhoGuest Relations Manager

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• User:MargaretinParis

  Trip type: Solo travel

  Nice hotel but old and the swimming pool was a big disappointment

  08 Dec 2025

  I got a nice welcome from Klaudia who said she had upgraded my suite to one with a balcony, however the balcony was so tiny you could only stand on it. The suite was not at all luxurious unlike the suites in the Sofitel Victoria in Warsaw and in Dubai. There was a wooden floor, a couch against the wall with no footstool or ottoman to put your feet up and it was behind the TV which was facing the bed. The minibar needed to be defrosted. There was a desk against another wall near the bed which was on a rug and it was the only place that had any sockets, there were none by the bed or the couch. There was a large empty space with a built-in wardrobe, a table and 3 chairs. I was pleased to find a welcome note with some macarons and chocolates on a small tray. The bathroom off this space had a walk-in shower and a bathtub. The whole suite seemed very sparse and basic. Even worse was the swimming pool which was nothing like what you see in the photo on their site and that was a major disappointment. It was in a dark corner and only about 15 metres long, I could barely do 4 full strokes of crawl. The gym wasn't much better. You would think in a place this size that they would have a 25 metre pool and a decent gym. In the evening I went to the huge bar next to reception. The restaurant was on the other side by the window. The furniture was very old and not that comfortable. I sat on a couch and got a Pornstar Martini from the barman Stefan with my free drink voucher that I got as a Platinum Accor member. After that I ordered a bottle of wine with some deep-fried cheese sticks and then a slice of cheesecake which was good. A female violinist and male guitarist/singer arrived and I enjoyed listening to some Polish music. Stefan and the waiter Lukasz identified some of the songs for me. Thanks to them, I had a nice evening despite the cold air coming in every time someone came in the front entrance. On Sunday night I sat in the same place and there was a male pianist but the music wasn't very interesting. Stefan made me a Pornstar Martini and Lukasz brought it over with lots of the crackers he knew I liked. I was a bit surprised when three men arrived in bathrobes and sat at the bar. They came back later in the evening with their clothes on. I ordered a bottle of wine and got a Caesar's salad with prawns from a friendly waiter called Mikolaj. I had a chat with Natalia at reception. Her colleague Anna had kindly given me a late checkout earlier on. I had a nice stay mainly because of the evenings spent in the bar but the hotel is in urgent need of renovation. I would be more than happy to stay here again if they manage to transform it into a true 5 star hotel.

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• User:LagunaGypsy

  Trip type: Solo travel

  Grand Ole Lady Still Knows How to Flirt!

  20 Nov 2025

  If you’re looking for a hotel with real soul, the Sofitel Grand Sopot has it in spades. Walking up to this Grand Old Lady, you can feel the history settle around you right away. She’s elegant, she’s storied, and she’s definitely earned a few character lines, and I mean that in the best way. The fun part is knowing she’s about to get a serious facelift, inside and out, and you can almost feel the anticipation.What absolutely made the stay unforgettable was the staff. Everyone I met seemed genuinely proud to be part of the place, and it shows. I have to call out Lukas, who was just exceptional. He brings so much warmth and professionalism that you instantly feel welcome. If the hotel itself has heart, he’s part of the reason.Being there feels like stepping into a little pocket of Sopot’s history. The building, the atmosphere, the details, it all draws you in.There’s also a historical tour that isn’t widely advertised. If you’re lucky enough to catch it, especially if you love history, don’t miss it. The hotel has seen some extraordinary moments, including visits from figures connected to the lead-up to WWII. Standing in the same spaces gives the whole stay another layer of meaning.As for what I didn’t like? Honestly, nothing. Any small imperfections felt like they belonged to the story of the place, not flaws.If you appreciate history, character, and truly excellent service, this hotel really delivers. karolina polaska, Guest Services / Front Office at Sofitel Grand Sopot, responded to this review Dear LagunaGypsy,Thank you for sharing your delightful experience at Sofitel Grand Sopot. We are thrilled to hear that our hotel’s rich history and elegant ambiance resonated with you, and that you felt the warmth and professionalism of our dedicated staff.We appreciate your mention of our historical tour; it is indeed a unique feature that we are proud to offer to our guests as a wow factor and a surprise upon stay. We are committed to preserving the character of our establishment while also looking forward to the upcoming renovations that will enhance your experience even further, we just added the new igloo feature to our new winter garden.Your feedback regarding the imperfections adding to the charm of our Grand Lady is truly valued and we couldn't put it better than you just did. Thank you once again for your kind words, and we hope to welcome you back for another memorable stay in the future at the sea side.Best regards Łukasz Paprocki Senior Concierge & Guest Relations

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