Best Western Hotel Mariacki

Name: Best Western Hotel Mariacki
Address: Mariacka 15, Katowice, poland
Telephone: +44-204-505-9777
Rating: 4.5

Katowice, Poland

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About Best Western Hotel Mariacki

location

This hotel welcomes guests in Katowice.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. Souvenirs can be purchased at the gift shop. Parking spaces are available to guests travelling by car. Other services include a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym. An entertainment programme and live music round out the entertainment options.

meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Best Western Hotel Mariacki

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Wifi
Business Center and Conferences
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  Business Center
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Room service
Security
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  Fire extinguishers
Shopping
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  Souvenir shop
Transfers
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  Airport Transfers

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

131

Very Good

Average

Poor

Terrible

Recent Reviews: 191

User:Aaron_Kightley
Trip type: Friends getaway
Amazing experience in the heart of Katowice!
11 May 2026
Great central location on a strip of bars. Wonderful staff with great knowledge and tips for the city.Attached to really nice restaurant, that has a great mood to it.The rooms were large and comfortable beds. Nothing bad to say at all, a great experience all round!
User:Sergio N
Trip type: Business
Best Western Hotel Mariacki
10 May 2026
I had a very pleasant stay at this hotel. The highlight of my experience was definitely the breakfast, it was fresh, delicious, and offered a great variety of options. There was something for everyone, and everything was well-prepared.The overall atmosphere was comfortable and welcoming, making my stay even more enjoyable. I would definitely recommend this hotel, especially if you appreciate a great start to your day with an excellent breakfast.
User:Sarah C
Trip type: Family
Fabulous hotel
08 Dec 2024
Our trip was for my sons 16th birthday, we chose Poland as he’s doing GCSE history and we wanted to experience the Auschwitz trip, (which didn’t disappoint such a a indescribable/harrowing trip)Location of hotel was perfect.Reception staff really friendly and helpful, Viktor especially went above and beyond. Monica from the hospitality team, Was Amazing and helped in every aspect of our trip.Would highly recommend and return. Would highly recommend. Browar Mariacki, General Manager at Best Western Hotel Mariacki, responded to this review Dear Sarah C, Thank you for visiting Best Western Mariacki Hotel and for your maximum rating. We are pleased that our friendly staff made such a positive impression on you. We will be happy to pass on your compliments to both Monika and Wiktor. We look forward to welcoming you back. Best regards Łukasz Kala Revenue & Marketing Manager.
User:Isobel G
Trip type: Family
Exceptional
08 Dec 2024
Beds were excellent slept really well, rooms were always kept clean. Receptionists were lovely however we came across a few rude waiters. There was a lovely waitress called Monika - so welcoming and joyful. We had a nice meal on our last day in the restaurant - fantastic ! Browar Mariacki, General Manager at Best Western Hotel Mariacki, responded to this review Dear Isobelg384, Thank you for visiting Best Western Mariacki Hotel and for sharing your impressions. We are glad that both the reception staff, Monika in the restaurant and the cleanliness of the rooms made a positive impression on you. We are sorry that other people in the restaurant were not nice. We will discuss this matter with them. We sincerely apologize and cordially invite you again. We hope that your next visit will be a complete success. Best regards Łukasz Kala Revenue & Marketing Manager.
User:wdrphotography
Trip type: Business
Not customer oriented
20 Oct 2024
This hotel refused to make accommodations when I fell ill and insisted on getting paid in full for the entire stay rather than charging a cancellation fee. I understand that cancellations are annoying and would have understood a cancellation fee but charging multiple nights when somebody is not travelling because they' have a transmittable illness is ridiculous. Browar Mariacki, General Manager at Best Western Hotel Mariacki, responded to this review Dear wdrphotpgraphy, Thank you for making a reservation at the Best Western Mariacki hotel. We are extremely sad for such a drastically low rating. This is a completely undeserved rating. You made a reservation with specific cancellation conditions. You had time to cancel the reservation, which you did not do. Our employees did exactly as they should have done. We hope that you are feeling well now and send warm regards. Łukasz Kala Revenue & Marketing Manager.