Aparthotel Cracovia Residence

Recent Reviews: 31

• User: ge0rgieleighw

  Trip type: Couples

  Pleasant good stay

  A first I read the reviews and thought oh dear but I was really surprised We stayed in room 111 and our flight was delayed so we messaged the hotel before we left the UK to tell them this so we would have our check in codes for the room and hotel as they give you 2 codes one for the 2 main doors and then a separate one for you hotel room so having a mobile phone is a must The room was lovely altho… Read moreA first I read the reviews and thought oh dear but I was really surprised We stayed in room 111 and our flight was delayed so we messaged the hotel before we left the UK to tell them this so we would have our check in codes for the room and hotel as they give… Read more

• User: Cruiser39282778035

  Trip type: Family

  Worst place to stay

  I stayed here on January 11-12, 2026, and it was a terrible experience. The heating in room 106 was not working at all, despite the outside temperature being -5°C. I was traveling with my 4-year-old son, and the room was freezing. When I contacted the reception, they admitted there was a technical fault with the air conditioning/heating system.Shockingly, they couldn't provide a portable heater be… Read moreI stayed here on January 11-12, 2026, and it was a terrible experience. The heating in room 106 was not working at all, despite the outside temperature being -5°C. I was traveling with my 4-year-old son, and the room was freezing. When I contacted the receptio… Read more

• User: Scott T

  Trip type: Friends getaway

  Wasn’t as bad as I was expecting…

  I stayed at Aparthotel Cracovia Residence in Kraków with two friends for three nights, each of us in separate rooms. Honestly, I was a bit worried before arriving because some of the reviews I’d read weren’t great, but we actually had a really decent stay.Room 002 was the highlight – it’s massive, more like a suite than a standard hotel room. The entry is all code-based (courtyard, main door, and… Read moreI stayed at Aparthotel Cracovia Residence in Kraków with two friends for three nights, each of us in separate rooms. Honestly, I was a bit worried before arriving because some of the reviews I’d read weren’t great, but we actually had a really decent stay.Room… Read more

• User: emily c

  Trip type: Couples

  awful place

  Our first holiday abroad as a couple was completely ruined by this awful hotel experience. When we arrived, we couldn’t even get into the building—there were no staff around, and no one answered our repeated phone calls, even though the sign on the door said the phone line was open 24/7. We were stuck outside for three hours until another couple, who were having the same issue, managed to reach th… Read moreOur first holiday abroad as a couple was completely ruined by this awful hotel experience. When we arrived, we couldn’t even get into the building—there were no staff around, and no one answered our repeated phone calls, even though the sign on the door said t… Read more

• User: Samantha W

  Trip type: Couples

  Avoid!

  Terrible experience. We nearly missed our flight home as we were locked out of the apartment before 10am. Dirty, no coffee, no breakfast, no towels, lights not working, nobody answers phone. Poland is gorgeous, but unfortunately, apartment hotels are common. AVOID!Terrible experience. We nearly missed our flight home as we were locked out of the apartment before 10am. Dirty, no coffee, no breakfast, no towels, lights not working, nobody answers phone. Poland is gorgeous, but unfortunately, apartment hotels are common. A… Read more