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Best Western Plus Krakow Old Town

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Best Western Plus Krakow Old Town

locationKrakow, Krakow

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About Best Western Plus Krakow Old TownAbout Best Western Plus Krakow Old Town

Location

This attractive hotel is situated in the city centre. In only a couple of minutes guests are able to reach the market place. From the hotel, guests are able to enjoy an enchanting view over the quiet parklands surrounding the old town. The hotel is well situated for access to the public transport network. Shops, bars and nightclubs all lie within 200 m of the hotel. This hotel is situated close to the tourist information office. Balice airport is 25 km away.

Facility

2 single rooms and 89 double rooms are located on 4 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage (for a fee) and a car park. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Some rooms have a balcony, which gives guests additional space for rest and relaxation. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, 91 non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. A wellness area with a spa is available at the hotel.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Best Western Plus Krakow Old Town Amenities at Best Western Plus Krakow Old Town

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

LocationLocation

Map preview

Around this property:

Public Transport

20 m

Shopping opportunities

100 m

Nightclub

200 m

Bars / Pubs

200 m

Tourist Centre

200 m

City Centre

200 m

Restaurants

200 m

Bus Station

500 m

Train Station

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

514

Very Good

596

Average

211

Poor

59

Terrible

23

Recent Reviews: 1403

  • User:MickeyTheBoy

    Trip type: Couples

    Four night stay in Krakow

    rating04 May 2026

    This is a really nice hotel.Great location just a few minutes walk from Krakow's main square. Room was small but had everything you need, clean, with safe, small fridge, tea and coffee making facilities, hair dryer, iron and ironing board. Decent bathroom and shower (albeit small). Nice breakfast with plenty of hot and cold options. We had an early morning excursion before the official breakfast time and they prepared a takeaway packed breakfast for us at no extra cost. Was really quite nice with yoghurt, fruit, sandwiches, chocolate bar and drink included.Staff very friendly and helpful with the exception of one of the two barmen who was a bit grumpy. You'll probably know the one I mean !

  • User:Angela B

    Trip type: Couples

    Great location

    rating29 Apr 2026

    Perfect location. Loved the pink and grey colour scheme, room clean and modern. Excellent breakfast and very reasonably priced Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town, responded to this review We appreciate your great comment. It motivate us to continue our work. We will be delighted to welcome you again. Best regards.

  • User:alexiscO3352KP

    Trip type: Couples

    Nice hotel

    rating26 Apr 2026

    Gorgeous hotel 10 min walk into main square rooms are lovely breakfast very nice Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town, responded to this review Thank you for your positive review and your time. We are pleased to hear that your stay was completely satisfactory. We hope to see you again. Best regards.

  • User:Pauline K

    Trip type: Couples

    Wonderful experience

    rating26 Apr 2026

    The hotel is just a 5 minute walk into the old town and easy to get around all the sites. Very clean and comfortable room. We were on the lower ground floor and we found it really quiet. Breakfast was good plenty of choice’s to suit everyone.We booked two trips with Viator from England and they were great at keeping us informed of pick up times.Overall a fantastic first visit to Poland Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town, responded to this review Thank you for your very good rating. We are pleased that the service met your expectations. Every such review is a valuable guide for us for the future. We invite you again! Greetings.

  • User:CAROLE F

    Trip type: Family

    Great stay, nothing not to like.

    rating04 Apr 2026

    Brilliant location to main square. Tour operators will pick up from here. Clean modern rooms, comfy bed, our room was at back of hotel very quiet. Breakfast spoil for choice, liked that a full continental range, cereal even porridge, choice eggs, many polish dishes on offer to try, plus cakes, biscuits & fruit. You certainly won’t leave hungry. Check in 4pm so left cases on arrival @ 10.15, & went out till 6pm then checked in. Ideal place to stay. Thank you. Anna Stefańczyk, General Manager at Best Western Plus Krakow Old Town, responded to this review We appreciate all your comments. They motivate us to continue our work. We will be delighted to welcome you again. Best regards.

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