Central Palace

Recent Reviews: 29

• User: Rhianydd D

  Trip type: Couples

  Do Not Book Here! Scam

  Do not stay hereWe booked and I notified the company as they asked. After the initial message I did not receive any more information for getting into the property. It states there is reception 8am to 10pm this is not true and all help contact information is constantly engaged. We ended up having to pay for another hotel and now I am fighting for my money back from Expedia which as they say they ca… Read moreDo not stay hereWe booked and I notified the company as they asked. After the initial message I did not receive any more information for getting into the property. It states there is reception 8am to 10pm this is not true and all help contact information is co… Read more

• User: amy089

  Trip type: Family

  First visit to krakow

  Lovely apartment hotel. Clear instructions and responds to emails very fast. We had a room for 4 and it was a little small as in the elves of the building. Very little storage but gorgeous decor and clean. So close to lots of amenities great location.Lovely apartment hotel. Clear instructions and responds to emails very fast. We had a room for 4 and it was a little small as in the elves of the building. Very little storage but gorgeous decor and clean. So close to lots of amenities great location.

• User: Tania K

  Trip type: Couples

  No communication

  Central location, apartment fine and clean. However, very poor management, no communication. We arrived before check in time unaware that the place has no human available to speak to except the cleaners who were kind and thankfully helpful. We could not get into the building, thankfully some other guests let us in and we managed to find the cleaners who contacted the receptionist/ someone in autho… Read moreCentral location, apartment fine and clean. However, very poor management, no communication. We arrived before check in time unaware that the place has no human available to speak to except the cleaners who were kind and thankfully helpful. We could not get in… Read more

• User: Rachel H

  Trip type: Couples

  Great location, poor communication

  Myself and my partner arrived here for a short stay, the room is very nicely decorated and was stunning, great facilities and within walking distance from all the local attractions. Our tv had no signal or wifi so we were unable to use it the whole time we were there.. I tried to call reception to report this but a Polish phrase was announced and the line disconnected twice after a couple of attem… Read moreMyself and my partner arrived here for a short stay, the room is very nicely decorated and was stunning, great facilities and within walking distance from all the local attractions. Our tv had no signal or wifi so we were unable to use it the whole time we wer… Read more

• User: heatherpE1672XH

  Trip type: Couples

  Beautiful apartment in a good location.

  Really modern apartment with great access to tram, bus and train stops. Only a couple of minutes walk from the old town of Krakow and the main square. Staff were really helpful over the phone when arriving at the hotel late at night. We had everything we needed. Even though tap water is drinkable in Krakow they provided us with bottled sparkling water as well which was nice. Dominika Tekieli-Zy… Read moreReally modern apartment with great access to tram, bus and train stops. Only a couple of minutes walk from the old town of Krakow and the main square. Staff were really helpful over the phone when arriving at the hotel late at night. We had everything we neede… Read more