Conrad Comfort

Recent Reviews: 299

• User: kamilė t

  Trip type: Friends getaway

  Worst way to spend your money

  The service is awfull, the breakfast tastes expired.The service is awfull, the breakfast tastes expired.

• User: CherylandBrett

  Trip type: Couples

  This hotel is also near the train tracks

  The heated towel rack doesn’t work unless the city decides is cold enough for it to be turned on so don’t wash out your underwear cause it’ll stillbe damp in the morning! The room is very basic, but it does have a kettle and there are teabags available and cups and saucers.The listing states bathrooms are equipped with shower and a bathtub and guest are offered cosmetic products, but that is absol… Read moreThe heated towel rack doesn’t work unless the city decides is cold enough for it to be turned on so don’t wash out your underwear cause it’ll stillbe damp in the morning! The room is very basic, but it does have a kettle and there are teabags available and cup… Read more

• User: wendytH3624YK

  Trip type: Friends getaway

  Disgraceful service given to paying guests.

  The service from this hotel was appalling. We stayed here as a group with a Cosmos tour. On the first night our meal was included and we were not allowed to eat in the restaurant. Our group was sent to a conference room at the back and were given a meal which was inedible.We wanted a glass of wine and were told that they don’t have single glasses of red wine so we had to buy a bottle. They did not… Read moreThe service from this hotel was appalling. We stayed here as a group with a Cosmos tour. On the first night our meal was included and we were not allowed to eat in the restaurant. Our group was sent to a conference room at the back and were given a meal which… Read more

• User: Nikola R

  Trip type: Family

  Beautiful and comfortable hotel

  For a long time I wanted to visit Krakow. This year I got the chance to do it. Since this was my first time visiting Krakow and Poland, I wanted to book a trip with a travel agency that would provide a tour guide, so I could visit everything that was supposed to be visited. After doing a bit of research I found the agency that had an option of staying in hotel Conrad. Out of all other agencies and… Read moreFor a long time I wanted to visit Krakow. This year I got the chance to do it. Since this was my first time visiting Krakow and Poland, I wanted to book a trip with a travel agency that would provide a tour guide, so I could visit everything that was supposed… Read more

• User: FMC2019

  Trip type: Family

  糟糕的體驗

  這是一個太糟糕的體驗，團體預訂了大床房給我們，來到入住時，說這個預訂是大床房，但只住一個人，兩個入住要多付 100 元，領隊給我付了。之後上房，發現只有一套被、枕頭及毛巾，後來前台服務員拿了個枕頭及袋來，叫我自己放進去，因沒有房務員在 .... 天啊，這是 4 星酒店的服務嗎。真的很失望及非常生希，一定不會再來。I checked in on today but it's a terrible expreience. My tour guide booked a double bed room for me and my husband. On reaching the hotel, the staff told that the booking is the double bed for 1 person. So they have to charge 100 dollars for a… Read more這是一個太糟糕的體驗，團體預訂了大床房給我們，來到入住時，說這個預訂是大床房，但只住一個人，兩個入住要多付 100 元，領隊給我付了。之後上房，發現只有一套被、枕頭及毛巾，後來前台服務員拿了個枕頭及袋來，叫我自己放進去，因沒有房務員在 .... 天啊，這是 4 星酒店的服務嗎。真的很失望及非常生希，一定不會再來。I checked in on today but it's a terrible expreience. My tour guide booked a double bed room for me and… Read more