Crystal Suites Chez Helena

Recent Reviews: 364

• User: Scott G

  Trip type: Friends getaway

  Amazing Hotel and Experience

  I stayed in the penthouse suite at the crystal suite chez Helena in krakow near the Jewish quarters for my stag do, upon arrival we was welcomed with a smile, the location is near restaurants, shops and a food market, there is lots to choose in the area. The room was very spacious and slept 5 people. It was really good value for money and a very quiet area to stay in the atmosphere was very quiet… Read moreI stayed in the penthouse suite at the crystal suite chez Helena in krakow near the Jewish quarters for my stag do, upon arrival we was welcomed with a smile, the location is near restaurants, shops and a food market, there is lots to choose in the area. The r… Read more

• User: Attila R

  Trip type: Family

  Easy access and very comfortable

  Very cozy, silent and comfortable room, we were 5 and space were large enough. Very clean, walking distance from downtown in a pleasant area with excellent restaurants of local food. Easy access from train station or airport! Manager CrystalSuites, General Manager at Crystal Suites chez Helena, responded to this review Dear Attila,thank you very much for your kind feedback, I'm happy to see t… Read moreVery cozy, silent and comfortable room, we were 5 and space were large enough. Very clean, walking distance from downtown in a pleasant area with excellent restaurants of local food. Easy access from train station or airport! Manager CrystalSuites, General… Read more

• User: Escape43236861521

  Trip type: Family

  First Class

  Great penthouse apartment right in the heart of the Jewish quarter. Anna is a fantastic host and we especially appreciated the early check in given that our flight had arrived into Krakow mid morning. Apartment was clean, tidy and well equipped throughout and the provision of some bottled water was a thoughtful touch (its amazing how many properties lack these little things but they make such a di… Read moreGreat penthouse apartment right in the heart of the Jewish quarter. Anna is a fantastic host and we especially appreciated the early check in given that our flight had arrived into Krakow mid morning. Apartment was clean, tidy and well equipped throughout and… Read more

• User: Travel709156

  Trip type: Family

  Amazing apartment

  Absolutely loved staying here, Anna was brilliant at communication, instructions to get in were really clear (this was due to our flight being late). The most beautiful clean space full apartment, Anna answered questions straight away and we were able to stay in the apartment longer - we have never had this before and it made all the difference as our flight had been late arriving. Lovely cafes an… Read moreAbsolutely loved staying here, Anna was brilliant at communication, instructions to get in were really clear (this was due to our flight being late). The most beautiful clean space full apartment, Anna answered questions straight away and we were able to stay… Read more

• User: Frances S

  Trip type: Family

  Convenient location with the best Host

  I stayed at Crystal Suites Chez Helena for 5 nights with my adult daughter in August 2025. The apartment is in a town house building, conveniently located in kazimierz where it literally next to the old synagogue, several restaurants in front of the townhome, bars and shops within several minutes walk. From there, we walked to Old Town, Jewish Ghetto, and Schindler's factory museum within 20 minut… Read moreI stayed at Crystal Suites Chez Helena for 5 nights with my adult daughter in August 2025. The apartment is in a town house building, conveniently located in kazimierz where it literally next to the old synagogue, several restaurants in front of the townhome,… Read more