Crystal Suites Old Town

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Crystal Suites Old Town

Krakow, Krakow

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About Crystal Suites Old Town About Crystal Suites Old Town

Location

This apartment hotel warmly welcomes guests in Krakow.

Facility

The apartment hotel has a lift and features 8 rooms. The friendly staff at the reception desk are happy to answer any questions. The hotel provides a baggage storage service, a 24-hour security service, a transfer service, a laundry service, a coin-operated laundry, a smoke alarm and a smoking area. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a hotel shuttle bus.

Rooms

Central heating and a fan ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A desk is provided. A fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and oven, as well as a complete set of utensils, is a standard feature. An ironing set is provided for guests' convenience. A telephone, a television with pay-per-view channels, a radio, a stereo system, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Payment

The apartment hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Crystal Suites Old Town

Facilities
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  Bar(s)
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  Café
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  Car Park
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  Garage
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Pets
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  Restaurant(s)
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings in public areas
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  Social distancing regulations
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  Use of commercially available disinfectants

Location

Around this property:

Airport

300 m

Centre

950 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

820

Very Good

138

Average

Poor

Terrible

Recent Reviews: 978

User:josefinat425
Trip type: Couples
Great location - nice and quiet although it´s right next to everything!
18 Apr 2026
We booked our easter-stay directly on the website and could not have been more pleased! The apartment was spacious with all amenities needed both for a short or longer stay, the beds super comfy, and the location excellent. It´s a well built beautiful old house so no noises either from neighbours or the street. The location is right next to a sunny park and cozy cafés and just five minutes walk from the main square in Old town -or you can take the tram just ten steps away. Anna the manager was so kind and helpful, making our arrival and check-in easy and ensuring we would have a great stay. We would definitely stay with Crystal suites old town again. Such a great experience and one we can strongly recommend. Manager CrystalSuites, General Manager at Crystal Suites Old Town, responded to this review Dear Josefina,thank you very much for your lovely feedback. It was a real pleasure to host you and I'm very happy that you enjoyed yourselves. Hope you'll stay with us again in the future!Kind regards,Anna Czerni, manager
User:Discover782104
Trip type: Friends getaway
Amazing
10 Feb 2026
We had absolutely amazing time. The apartment was spacies and had everything you could ask for. The staff was super friendly and helped us more you could ask for. Just amazing. Manager CrystalSuites, General Manager at Crystal Suites Old Town, responded to this review Dear Guest,thank you so much for your lovely feedback. I'm happy we made you feel welcome and taken care of. Hope to host you again!Kind regards,Anna Czerni, manager
User:AleMattPick1
Trip type: Couples
Lovely apartment, lovely host! Lovely place!
31 Oct 2025
Lovely apartments! we stayed in one of the apartments with a balcony that overlooked the street, we both said the bed was thee most comfortable bed we have ever slept in, we did have some noise outside from a group of people on one of our nights there but thats something that cannot be helped, the apartment itself is clean, spacious and was litterally a home from home, situated a short walking distance from the main square but with some lovely food and drinking outlets a stones throw away. Shower was always lovely and hot, and little things like water in the fridge and tea and coffee were much appreciated, Anna was a great host from the minute we booked, emailing offering us a cab to be book for our arrival, and emailing us again the day of arriving with all information we needed in order to access the apartments, our flight landed very late at night but everything was as she said it would be and was perfect!! Manager CrystalSuites, General Manager at Crystal Suites Old Town, responded to this review Dear Alex,thank you so very much for this lovely and detailed feedback. It was a pleasure to host you and I'm very happy to see that you enjoyed your stay with us. Hope to see you again in the future!Kind regards,Anna Czerni, manager
User:siobhan t
Trip type: Couples
Great apartment in a great location
17 Sept 2025
The apartment at Crystal Suites Old Town was absolutely perfect. The location was ideal, less than 10 minutes walk to the square, plenty of bars and restaurants right on the doorstep. The building is in a nice quiet area so you can get a good night's rest for all the walking around the city! Great air conditioning which was well needed during our stay. Everything was pristine, very clean and tidy. There is a small supermarket at the end of the road for you to stock up the fridge with essentials. Fantastic value for money, we couldn't fault the place at all and would 100% stay here again, there's so much to see in Krakow! Manager CrystalSuites, General Manager at Crystal Suites Old Town, responded to this review Dear Siobhan,thank you very much for your lovely feedback, I'm so happy you enjoyed your stay with us. I hope to host you again in the future!Kind regards,Anna Czerni, manager
User:Salva D
Trip type: Family
Krakow, the essence of Poland
26 Aug 2025
Anna and Janusz were great hosts. We stayed in a loft that exceeded our expectations, due to the spaciousness and distribution of the apartment (the sofa bed was immense), for 3 or 4 people it is ideal. We enjoyed breakfast at the Cafe Fable, 3 minutes walk away and I can only speak wonders about it and the girls of the Café.Finally, although we used the tram a couple of times, we went on foot to most places, which gives an idea of how well connected the apartment is. On a scale of 1 to 10, I give it an 11. I would repeat without a doubt. Manager CrystalSuites, General Manager at Crystal Suites Old Town, responded to this review Dear Salvador,thank you very much for your kind feedback. So nice to see that you and your family enjoyed your stay in our apartment and Krakow overall. It was a pleasure to meet you and I hope to host you again!Kind regards,Anna Czerni, manager

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Crystal Suites Old Town

Location

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Sport

Meals

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