Express Krakow Hotel

Recent Reviews: 333

• User: Hayley N

  Trip type: Friends getaway

  Not a 4*

  This is the worst hotel I have ever stayed in. It was advertised as 4* however, unfortunately it did not come close. Firstly the rooms were so hot, the air conditioning did not work and when asking at reception for it to be looked at we were told someone would look at it, however, this never happened. We spent three nights absolutely dripping with sweat. Secondly, we could not shower after each ot… Read moreThis is the worst hotel I have ever stayed in. It was advertised as 4* however, unfortunately it did not come close. Firstly the rooms were so hot, the air conditioning did not work and when asking at reception for it to be looked at we were told someone would… Read more

• User: gcR1328PE

  Trip type: Business

  Do not use this hotel

  Avoid this hotel. Inflexible with bookings. Unhelpful and unresponsiveAvoid this hotel. Inflexible with bookings. Unhelpful and unresponsive

• User: Kelly O

  Trip type: Family

  Clean hotel! Helpful staff

  Lovely, clean hotel. We have just returned from a 4 night stay here. We had the best experience here. The staff were very helpful, the rooms were spotless. Close to the airport. Was about a 5k walk in to the old town which we visited every day- we walked it once but the rest of time only cost about £3.50 in an Uber. About a 10min walk to the train station also which is handy. We didn’t use the res… Read moreLovely, clean hotel. We have just returned from a 4 night stay here. We had the best experience here. The staff were very helpful, the rooms were spotless. Close to the airport. Was about a 5k walk in to the old town which we visited every day- we walked it on… Read more

• User: Lisa K

  Trip type: Family

  Express hotel krakow

  Great little hotel, 20 mins walk to local shopping complex and Lidl. Very comfy and clean. For a budget hotel met all our needs, breakfast was basic but met our needs. Allowed us to check in early and gave us extra pillows when we asked. Has tea and coffee facilities in room, bottled water and soap and shower gel also.Great little hotel, 20 mins walk to local shopping complex and Lidl. Very comfy and clean. For a budget hotel met all our needs, breakfast was basic but met our needs. Allowed us to check in early and gave us extra pillows when we asked. Has tea and coffee fac… Read more

• User: Nicole E

  Trip type: Family

  Worst Hotel I've stayed in

  This hotel is not 4 stars. Not worthy of one star. On arrival we were spoken to with the worst manners i have ever experienced, zero customer services. It shows pictures of a different hotel in their advertising. The pictures are of a hotel across the carpark called the premier. They don't have a pool and it is dark and dinghy. Room was not cleaned all week, strong smell of cigarettes. No amenitie… Read moreThis hotel is not 4 stars. Not worthy of one star. On arrival we were spoken to with the worst manners i have ever experienced, zero customer services. It shows pictures of a different hotel in their advertising. The pictures are of a hotel across the carpark… Read more