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Galaxy

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Galaxy

locationKrakow, Krakow

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About GalaxyAbout Galaxy

Location

Located over the Vistula River, in Krakow's Podgórze district, the hotel is situated just 10 minutes' walk from the Kazimierz Jewish District, full of atmospheric pubs and cafés. The walk to the Main Market Square takes only 25 minutes, while the Wawel Castle is 20 minutes' walk away from the hotel. The main train station is some 2 km away and Krakow Airport is approximately 15 km from the hotel.

Facility

The hotel has 5 suites and 204 double rooms, which are located on 6 storeys and are reachable by lift. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. Children can enjoy the playground. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products, a selection of towels and background music. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can take a refreshing dip at the pool complex, which includes a children's swimming area. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam and massage treatments. Subject to charge: a beauty salon. Leisure facilities include an entertainment programme, a kids' club and a casino.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Galaxy Amenities at Galaxy

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Casino

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

    • -

      Full Board

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      Half Board

    • -

      Lunch Buffet

    • -

      Set menu dinner

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      Set menu lunch

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Entertainment

    • -

      Children's Pool

    • -

      Entertainment Programme

    • -

      Golf

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Map preview

Around this property:

River

20 m

Park

20 m

Shopping opportunities

50 m

Tourist Centre

500 m

Bars / Pubs

900 m

Bus Station

900 m

Nightclub

900 m

Restaurants

900 m

Public Transport

900 m

City Centre

2 km

Train Station

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1182

Very Good

670

Average

134

Poor

36

Terrible

25

Recent Reviews: 2047

  • User:Caledonia2k

    Trip type: Couples

    Relaxing Hotel

    rating23 May 2026

    Lovely staff, excellent location for exploring.Room was comfortable, clean.Breakfast lovely, with plenty choice, didn't feel rushed.Sadly didn't have time to use the spa area but did look relaxing.Easy access to city centre nearby, bolt app or walking.Look forward to returning. Aneta Z, Guest Services / Front Office at Hotel Galaxy, responded to this review Dear Guest, Thank you very much for your kind review! 😊We are delighted to hear that you enjoyed our friendly staff, the comfort and cleanliness of your room, and the variety of options available at breakfast. It is also wonderful to know that our location made it easy for you to explore the city, whether on foot or by using the Bolt app.We are sorry you did not have enough time to enjoy our spa area during this visit, but we hope you will have the opportunity to relax and experience it fully next time.Thank you for choosing to stay with us. We truly appreciate your feedback and look forward to welcoming you back again soon!

  • User:Cjwigan

    Trip type: Couples

    Galaxy, Krakow

    rating18 May 2026

    Nice modern hotel next to the river, around a 15 minute stroll to Jewish quarter, 15 minutes to schlinder museum and around 35 minutes to main square ( following main roads) , room was modern but wasn't keen on the 2 single beds pushed together to make a double, nice walk in shower and fridge in room, television had limited English-speaking channels. Breakfast had plenty choice but was busy depending on time. There is a small shopping centre next door featuring restaurants and fast food options located around a cinema complex. Ubers are very reasonable to get around and can pick you up from the hotel reception ( around £3 to main square) would recommend this hotel and happy to stay again. Aneta Z, Guest Services / Front Office at Hotel Galaxy, responded to this review Dear Guest, Thank you for your detailed and thoughtful review! We’re delighted to hear that you enjoyed our modern rooms, convenient riverside location, and the nearby shopping and dining options. It’s great to know that you found the breakfast selection varied and appreciated the easy access to local attractions and transport around the city. We also appreciate your feedback regarding the bed setup and television channels — your comments are very valuable and help us improve the comfort and experience of our guests. We’re very pleased that you would recommend our hotel and would be happy to stay with us again. We look forward to welcoming you back on your next visit!

  • User:Patrick O

    Trip type: Couples

    Happy Duo

    rating02 Apr 2026

    Friendly and efficient staff, nice spa area and overall cleanliness and brightness Aneta Z, Guest Services / Front Office at Hotel Galaxy, responded to this review Dear Patrick, Thank you very much for your kind review! 😊 We’re delighted to hear that you appreciated the friendliness and efficiency of our staff, as well as the spa area and the overall cleanliness and brightness of our property. Your feedback is a great motivation for us to maintain the highest standards of service. We hope to have the pleasure of welcoming you again soon! Best regards, the Galaxy Hotel**** team.

  • User:MadgeFeb13

    Trip type: Friends getaway

    Perfect Stay in Krakow

    rating23 Mar 2026

    We stayed at this hotel for four nights in March and had a fantastic experience from start to finish. The staff were incredibly helpful and even recommended some great jazz clubs in the city, which we really appreciated.The hotel itself was spotless. We stayed in a triple room on the fourth floor, and it was wonderfully quiet—perfect for a good night’s sleep. Breakfast was included, and it was absolutely amazing every morning. The variety of options was impressive, with something for everyone.We also ate in the hotel bar a couple of times and were very impressed—delicious food and generous portions each time. Although we didn’t get a chance to use the leisure facilities, they looked excellent.Overall, we would definitely recommend this hotel. Our only regret is not having more time to enjoy everything it had to offer! Aneta Z, Guest Services / Front Office at Hotel Galaxy, responded to this review Dear Guest, Thank you so much for your fantastic review! We are thrilled to hear that your four-night stay in Krakow was such a memorable experience 😊 It is wonderful to know that our staff, breakfast, and hotel bar all made such a positive impression, and that your room provided the quiet and comfort you were hoping for. We are especially glad our recommendations helped you enjoy some of the local jazz scene! We hope next time you will have the chance to relax in our leisure facilities as well. We can not wait to welcome you back for another perfect stay in Krakow!

  • User:Scott L

    Trip type: Solo travel

    2 star max never again

    rating12 Mar 2026

    Had to change four rooms before. Got one to sleep in. Showers broken. TVs didn’t work air con didn’t work when it did the noise was like a train. Passing the mattress. Was so bad the springs. Stick in ur back. Never going back to this so called hotel. Aneta Z, Guest Services / Front Office at Hotel Galaxy, responded to this review Dear Scott, Thank you for sharing your feedback. We are very sorry to hear about your experience and sincerely apologize for the multiple inconveniences you encountered during your stay. The issues you described—having to change rooms several times, problems with the showers, TV, air conditioning, and mattress quality—are far from the standard we aim to provide. This is certainly not the experience we want for any of our guests. Please be assured that your comments have been taken seriously and will be addressed with our maintenance and housekeeping teams to prevent similar situations in the future. We are already reviewing these concerns to ensure improvements are made promptly. Best regards, the Galaxy Hotel**** team.

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