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Galicja

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Galicja

locationWieliczka, Krakow

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About GalicjaAbout Galicja

Location

This hotel is located in the heart of Wieliczka.

Facility

The hotel has a lift and features a suite. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. The rooms have a queen-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include a washing machine and an ironing set. A telephone, satellite television, a radio, a stereo system and WiFi provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Refreshing drinks at the poolside snack bar, followed by a dip in the pool, offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, volleyball, basketball, golf and horse riding. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, bowling, squash and aerobics. A spa, a sauna and massage treatments are available in the wellness area.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Galicja Amenities at Galicja

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Billiards/Snooker

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      Bowling

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Massage

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      Number of Pools

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      Parasols

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      Sauna

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      Squash

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      Sun loungers

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      Table Tennis

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

61

Very Good

41

Average

19

Poor

8

Terrible

7

Recent Reviews: 136

  • User:WorldTravellerDona

    Trip type: Business

    Excellent hotel!

    rating31 May 2026

    Wonderfull hotel, restaurant, very customer orientated staff and owner! Situated in an excellent location - just across the street from the salt mines! We have been coming back here for many years both individually and with our groups. Only highest recommendations and compliments!

  • User:krzysztofsM8188IU

    Trip type:

    It is good hotel

    rating04 Aug 2021

    It is near the the entry of "Kopalnia Wieliczka".I can recommend this hotel but there is some things to make better:- first day of my stay was very hot and temperature inside the room was high too, I have to pay additional for air condidtioning; I think the room should be prepared for new customers- restaurant was open to 8 pm (at Saturday)- cofee machine in restaurant was damaged and make coffe without cofee (it make drinks with only milk)

  • User:mlv00

    Trip type: Couples

    Just ok

    rating10 Dec 2019

    We were due to stay here for three nights but ended up only staying for one night and then booking somewhere in Krakow Old Town area.The hotel is just ok nothing more, nothing less. Its ideal for the salt mine and if it wasn't for the poor public transport then probably ok for travelling into Krakow town.The breakfast was poor so I'd look at somewhere else to eat although you'd struggle to find somewhere as it's a small place.One word of advice to the hotel would be to make sure your front of house knows about public transport links as he let us down badly with not knowing the trains weren't running correctly, bearing in mind the station is just 5 minutes away and a key link to Krakow he should of known or at least offered to find out when we told him there were problems.Agree this is a three star hotel.

  • User:natty-bruhn

    Trip type: Couples

    Absolutely fantastic feed

    rating13 Oct 2019

    My hubby and I went here 3 times for a feed, once for breakfast and twice for dinner and we can’t complain we had a fantastic feed - highly rate it.... and on the 3rd time we ordered the chefs special and it was absolutely phenomenal.... you won’t be disappointed at all...

  • User:Victoria S

    Trip type: Friends getaway

    Worst hotel experience I've ever had

    rating04 Oct 2019

    Please, please,please do your research before choosing to stay at this hotel. I bought this as a birthday present. Everything was going so well until we arrived at the hotel for them to tell us they dont have our booking reference. We showed them the email. The receptionist phoned her manager to have her screaming down the phone were fully booked.we had our reference so phoned the holiday company in which we booked. The holiday company had our holiday booked and live. It took another 5 phone calls to the manager screaming down the phone to find the reference. However, they were fully booked leaving us stranded in poland. The holiday company told the hotel it wasn't acceptable to leave us like this and they had to find us another hotel. They wanted us to stay in two separate hotels and not with each other. The love holiday rep had to argue on the phone with the receptionist to find is somewhere to stay. They eventually found some where for us to stay after an hour of arguing and crying to the receptionist who wasn't helpful at all. They never paid for our transport to the other hotel and again left us stranded in the hotel and wouldn't help us. I have travelled to many countries and stayed in top 5* hotels to 1* hotels. But I can honestly tell you. This is the worst hotel I've ever been to. They sent us to a hotel with bugs in the room, blood on the walls. We will be requesting a full refund, the manager has no sympathy and a formal complaint is being raised with their supplier, the manager needs training in customer services.

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