H15 Luxury Palace

41+ photos

H15 Luxury Palace

Name: H15 Luxury Palace
Address: ul. Sw. Jana 15, Krakow, poland
Telephone: 0204 505 9777
Rating: 4.7

krakow, poland

About H15 Luxury Palace

location

This hotel warmly welcomes guests in Krakow.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

rooms

Central heating ensures that rooms maintain comfortable temperatures. Equipped with a telephone and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at H15 Luxury Palace

Facilities (15)

Air conditioning24-hour receptionCurrency ExchangeConference RoomRoom ServiceLaundry ServiceBicycle HirePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (3)

MassageSalonSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Photocopying

General Services (4)

ConciergeDoctor on callLuggage storageMultilingual Staff

Hygiene (1)

Gym/ Fitness centre

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Room Facilities (6)

MinibarSafeTVBathrobesRoom serviceToiletries

Sport/Entertainment (5)

Indoor PoolSwimming PoolSaunaGymEvents

Transfers (1)

Shuttle Service

Location

Krakow, Poland

ul. Sw. Jana 15

Nearest airport19km

City centre1km

What's nearby

City centre1km
Nearest airport19km

Check-in from 3:00 PM · Check-out by 12:00 PM

Krakow, Poland

ul. Sw. Jana 15

Nearest airport19km

City centre1km

What's nearby

City centre1km
Nearest airport19km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.7

Excellent

220 reviews

Value
Rooms
Cleanliness
Service

Excellent191
Very Good14
Average4
Poor5
Terrible6

Recent Reviews: 220

User: Faye S
Trip type: Family
Beautiful hotel, fantastic location and wonderful staff
I took my daughter here and it’s a beautiful hotel. We got upgraded and a beautiful card, flowers and cake for her birthday. The staff are so helpful and friendly. The spa is amazing. The rooms have everything you could need…lots of hangers!! Loaded mini bar and luxury toiletries. Fantastic location near the main square. I would highly recommend and would definitely come back…thank you! Szymon… I took my daughter here and it’s a beautiful hotel. We got upgraded and a beautiful card, flowers and cake for her birthday. The staff are so helpful and friendly. The spa is amazing. The rooms have everything you could need…lots of hangers!! Loaded mini bar a…
User: wbrendanhayes
Trip type: Family
Lovely hotel in beautiful Krakow.
Lovely hotel, the guest services were excellent. Our driver picked us up for our Auschwitz tour @ 0550. The staff had 2 “to go” boxed breakfasts ready for us prior to leaving for the tour. The heated bathroom floors are fantastic!Lovely hotel, the guest services were excellent. Our driver picked us up for our Auschwitz tour @ 0550. The staff had 2 “to go” boxed breakfasts ready for us prior to leaving for the tour. The heated bathroom floors are fantastic!
User: marc f
Trip type: Solo travel
lilia ❤️
Thank you for the best massage ever lilia made my stay perfectThank you for the best massage ever lilia made my stay perfect
User: RonanM737
Trip type: Family
Superb Hotel
The hotel is superb. Beautiful modern renovation. Fantastic rooms and facilities. Located 3 minutes from the main square. The professional staff are very friendly and accommodating. The breakfast is among the best we’ve had anywhere. Szymon Wąsowski, General Manager at H15 Luxury Palace, responded to this review Dear Ronan,Thank you for your wonderful feedback! We are delighted to hear that y… The hotel is superb. Beautiful modern renovation. Fantastic rooms and facilities. Located 3 minutes from the main square. The professional staff are very friendly and accommodating. The breakfast is among the best we’ve had anywhere. Szymon Wąsowski, Genera…
User: NicolaNathan2025
Trip type: Couples
A Luxury Stay in the Heart of the City
We had a great stay at this hotel. Everything was immaculately clean and it’s clear a lot of care goes into maintaining the property. The reception and bar areas are impressive — stylish, welcoming and gives a sense of luxury from the moment you arrive.The spa facilities are modern and very well maintained. The little touches really make a difference — chocolates left on the bed each evening and a… We had a great stay at this hotel. Everything was immaculately clean and it’s clear a lot of care goes into maintaining the property. The reception and bar areas are impressive — stylish, welcoming and gives a sense of luxury from the moment you arrive.The spa…

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