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Hotel Centrum

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Hotel Centrum

locationKrakow, Krakow

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About Hotel CentrumAbout Hotel Centrum

Location

This hotel is located right in the heart of Krakow.

Facility

The hotel has a lift and features 26 rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite and pay-per-view channels, a radio and WiFi are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including tennis, a gym, aerobics, a spa, a sauna, massage treatments and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Hotel Centrum Amenities at Hotel Centrum

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

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      Gym

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      Massage

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      Sauna

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

9 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

35

Very Good

49

Average

16

Poor

7

Terrible

12

Recent Reviews: 119

  • User:E8823JDpatrickl

    Trip type: Solo travel

    Fantastic customer service.

    rating11 Jan 2025

    I recently needed help and had to go into the hotel as I was in a spot of bother as first time to Krakow.I was delighted when a young man called tomasz was on reception this night and he went out of his way to help me even though I was staying in another hotel .Based of his kindness alone,next time I visit Krakow,I will stay in that hotel as he was so professional and really was an ambassador for the city.I certainly hope the management acknowledge this and pass this praise to Tomasz.well done young man.

  • User:Kimma15

    Trip type: Couples

    Nice hotel

    rating21 Mar 2024

    Hotel was nice, friendly reception staff who were helpful. Outside of city centre had to get tram 4, which on initial arrival was very difficult to locate. Luckily a lovely polish man took us to the tram stop, god bless him. Trams very cheap indeed. Went on 2 tours - Auschwitz & Salt mines, downside being had to get a taxi to a pick up hotel closer to the city centre. But cost approx £6. Both tours were well worth it. Breakfast in hotel was good. No water available in rooms just coffee. Found the bathroom was very hot powerful shower but room slightly cold. Turned up thermostat but didn’t seem to get any warmer. Slept well, little noise. Lift available.

  • User:Greg R

    Trip type: Solo travel

    unprepossessing entrance but a good spot

    rating03 Aug 2023

    a little bit difficult to find; helpful staff; good kitchen facilities; close to Old Town and transport links to other areas, including Auschwitz; unprepossessing entrance but clean and dry inside; good spot

  • User:MonicaM787

    Trip type:

    Great hotel with excellent staff

    rating12 Mar 2020

    We stayed for three nights at this Hotel and were very impressed with the room, which was spacious, well appointed and clean. We ate breakfast at the Hotel and were again impressed with the extent of the buffet, which had everything you could possibly want in terms of cereals, fruit juice, fresh fruit, various breads, coffee, etc. There was also an option to request various hot options such as scrambled egg and so on. The reception staff were extremely helpful in answering any questions we had and making recommendations. My partner also appreciated the special smoking room. Only slight drawback was that the hotel is not in the centre, but on the plus side it was conveniently located for trams and buses, so no real problem! Altogether great value and a very pleasant stay!

  • User:W4627LXtinad

    Trip type:

    Noisy cold too far away

    rating11 Mar 2020

    Construction work started around 6 in morning mattress and pillows very poor room was cold and very bright need black out curtains 45 minutes into city no tour operators will pick u up to far away double beds r two singles pushed together asked to b moved to a quieter room and was told that was one of the of the less noisy ones not good for city break

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