Hotel Centrum

Recent Reviews: 119

• User: E8823JDpatrickl

  Trip type: Solo travel

  Fantastic customer service.

  I recently needed help and had to go into the hotel as I was in a spot of bother as first time to Krakow.I was delighted when a young man called tomasz was on reception this night and he went out of his way to help me even though I was staying in another hotel .Based of his kindness alone,next time I visit Krakow,I will stay in that hotel as he was so professional and really was an ambassador for… Read moreI recently needed help and had to go into the hotel as I was in a spot of bother as first time to Krakow.I was delighted when a young man called tomasz was on reception this night and he went out of his way to help me even though I was staying in another hotel… Read more

• User: Kimma15

  Trip type: Couples

  Nice hotel

  Hotel was nice, friendly reception staff who were helpful. Outside of city centre had to get tram 4, which on initial arrival was very difficult to locate. Luckily a lovely polish man took us to the tram stop, god bless him. Trams very cheap indeed. Went on 2 tours - Auschwitz & Salt mines, downside being had to get a taxi to a pick up hotel closer to the city centre. But cost approx £6. Both… Read moreHotel was nice, friendly reception staff who were helpful. Outside of city centre had to get tram 4, which on initial arrival was very difficult to locate. Luckily a lovely polish man took us to the tram stop, god bless him. Trams very cheap indeed. Went on 2… Read more

• User: Greg R

  Trip type: Solo travel

  unprepossessing entrance but a good spot

  a little bit difficult to find; helpful staff; good kitchen facilities; close to Old Town and transport links to other areas, including Auschwitz; unprepossessing entrance but clean and dry inside; good spota little bit difficult to find; helpful staff; good kitchen facilities; close to Old Town and transport links to other areas, including Auschwitz; unprepossessing entrance but clean and dry inside; good spot

• User: MonicaM787

  Great hotel with excellent staff

  We stayed for three nights at this Hotel and were very impressed with the room, which was spacious, well appointed and clean. We ate breakfast at the Hotel and were again impressed with the extent of the buffet, which had everything you could possibly want in terms of cereals, fruit juice, fresh fruit, various breads, coffee, etc. There was also an option to request various hot options such as scr… Read moreWe stayed for three nights at this Hotel and were very impressed with the room, which was spacious, well appointed and clean. We ate breakfast at the Hotel and were again impressed with the extent of the buffet, which had everything you could possibly want in… Read more

• User: W4627LXtinad

  Noisy cold too far away

  Construction work started around 6 in morning mattress and pillows very poor room was cold and very bright need black out curtains 45 minutes into city no tour operators will pick u up to far away double beds r two singles pushed together asked to b moved to a quieter room and was told that was one of the of the less noisy ones not good for city breakConstruction work started around 6 in morning mattress and pillows very poor room was cold and very bright need black out curtains 45 minutes into city no tour operators will pick u up to far away double beds r two singles pushed together asked to b moved to a… Read more