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Hotel H12

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Hotel H12

locationKrakow, Krakow

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About Hotel H12About Hotel H12

Location

This hotel is located in the centre of Krakow. Shops, restaurants and links to the public transport network lie in front of the hotel

Facility

5 junior suites, 5 suites, 26 single rooms and 26 double rooms are located on 5 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a sofa bed. Children's beds can be requested for younger guests. A minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym, a spa and massage treatments.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel H12 Amenities at Hotel H12

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

    • -

      Car Park

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      Conference Room

    • -

      Foyer

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Gym

    • -

      Massage

LocationLocation

Map preview

Around this property:

Shopping opportunities

20 m

Restaurants

20 m

Public Transport

50 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

50

Very Good

154

Average

68

Poor

30

Terrible

15

Recent Reviews: 317

  • User:Marcette D

    Trip type: Friends getaway

    Short stay in krakow

    rating20 Mar 2020

    The service was excellent. The room was triple and small.city centre is very near and can be reached in 5 minutes on foot.there are many restaurants and bars in the vicinity. Breakfast is served I a...

  • User:iluvmyh0ls

    Trip type: Family

    Disappointed

    rating15 Mar 2020

    Great location, reasonably priced however staff let this place down absolutely zero customer service skills, breakfast poor, it’s ok if your spending very little time in there, if you like a good...

  • User:Brock1924

    Trip type: Friends getaway

    Turn Right, Turn Left, KAPOW... Krakow's main square

    rating13 Feb 2020

    We went as a group and had 8 twin rooms. Reception was very welcoming and friendly to us all, and always ensured we had vouchers for the breakfast at the neighbouring hotel. The rooms are basic and a...

  • User:Norma S

    Trip type: Friends getaway

    Krakow at Christmas

    rating11 Dec 2019

    Hotel fine, large twin bedded room, although decor a bit beige. Clean, comfy beds, good shower Good value for money, so no complaints, although the male receptionist wouldn't win a prize...

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