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Hotel Indigo Krakow - Old Town

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Hotel Indigo Krakow - Old Town

locationKrakow, Krakow

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About Hotel Indigo Krakow - Old TownAbout Hotel Indigo Krakow - Old Town

Location

This hotel is located right in the heart of Krakow.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.

Sport

A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A sauna and massage treatments are available in the wellness area. Entertainment options and leisure facilities include an entertainment programme and a casino.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, brunch, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Hotel Indigo Krakow - Old Town Amenities at Hotel Indigo Krakow - Old Town

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Sauna

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      Sun terrace

    • -

      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

527

Very Good

104

Average

17

Poor

6

Terrible

5

Recent Reviews: 659

  • User:th0mas02

    Trip type: Couples

    We’ll done to all at Indigo

    rating28 May 2026

    Perfect stay this hotel is fantastic in every way staff location rooms breakfast everything If your going to Krakow choose this hotel Spotlessly clean and some nice touches 👏👏👏 Agnieszka Wranka, at Hotel Indigo Krakow - Old Town by IHG, responded to this review Dear Guest,Thank you very much for your wonderful review. We are delighted to hear that you had a perfect stay with us and that you enjoyed our location, rooms, breakfast, and the service provided by our team.Your kind words about the cleanliness of the hotel and the special touches we offer mean a great deal to us. It is truly rewarding to know that you would recommend our hotel to anyone visiting Kraków.We hope to have the pleasure of welcoming you back to Hotel Indigo Krakow - Old Town in the near future.Kind regards,

  • User:Quest24519811712

    Trip type: Couples

    Great hotel and food

    rating13 May 2026

    A great hotel and location. The Breakfast was superb and the staff were really helpful. Thank you! Agnieszka Wranka, Owner at Hotel Indigo Krakow - Old Town by IHG, responded to this review Dear Guest,Thank you so much for your kind review. I am very happy that you enjoyed your stay with us and that you found our hotel to your liking. It was a pleasure to host you. I hope we will have a chance to welcome you again soon. Kind regardsBozena NiemiecFOM Hotel Indigo Krakow Old Town

  • User:Dean H

    Trip type: Couples

    Perfect Hotel when visiting Krakow.

    rating21 Apr 2026

    A perfect location for a ten minutes walk into the old town. The train station is also only five minutes away. The hotel is in a quiet district with very comfortable rooms and an excellent breakfast. We found all of the hotel staff very pleasant and helpful. Particular praise for Dominek on reception who helped us with advice several times. Agnieszka Wranka, Owner at Hotel Indigo Krakow - Old Town by IHG, responded to this review Dear Guest,Thank you so much for your kind words! We’re delighted to hear that you enjoyed our convenient location, comfortable rooms, and peaceful surroundings. It’s also wonderful to know that our breakfast met your expectations.We truly appreciate your compliments about our team , your feedback means a lot to us. We’ll be especially happy to pass your kind words on to Dominik; he’ll be glad to know he made a positive impact on your stay.We hope to welcome you back again soon!Regards,Bozena NiemiecFOM Hotel indigo Krakow Old Town

  • User:HubbellGardiner

    Trip type: Couples

    Good Stay!

    rating17 Apr 2026

    Let’s start with the positives:Overall, the service was very good. The people who ran the breakfast were professional and friendly. The people being the front desk were helpful. The bathroom was spacious cough with a great shower. The bed was uber comfortable. The fitness room was very small, but big enough to get an ok workout. The location was perfect. The negatives:There needs to be more variety in the buffet. Same thing every morning. The room had peculiar layout. There were sky windows that let in the morning without a way to control. The bed lamps were no good for reading. There was little closet space. Overall I recommend this hotel. Agnieszka Wranka, Owner at Hotel Indigo Krakow - Old Town by IHG, responded to this review Dear Guest,Thank you for taking the time to post a review reflecting your stay at Hotel Indigo Krakow Old Town. I am glad to read that your overall experience was positive and that you enjoyed your time with us. Thank you also for your constructive feedback. It will be discussed with our management. We utilize all comments for improvement of our product and services and will continue to work towards the highest standards for our guests. We hope that you will return to us again in the future and we will ensure that your stay is as comfortable as possible. Kind regardsBozena NiemiecFOM Hotel Indigo Krakow Old Town

  • User:Arnie F

    Trip type: Couples

    Good choice for Krakow visit

    rating16 Apr 2026

    Great location close to train station and Old Town. Very convenient from airport by train. Pleasant and helpful staff. Lots of restaurants nearby. Nice sized rooms, comfortable. Agnieszka Wranka, Owner at Hotel Indigo Krakow - Old Town by IHG, responded to this review Dear Guest,Thank you for choosing Hotel Indigo Krakow Old Town and posting a review. I am glad that you enjoyed your stay with us and that our location was convenient for you. I hope we will have a chance to welcome you again whenever your travels bring you back to our area.Kind regards,Bozena NiemiecFOM Hotel indigo Krakow Old Town

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