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Hotel Matejko

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Hotel Matejko

locationKrakow, Krakow

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About Hotel MatejkoAbout Hotel Matejko

Location

The hotel lies in the old town centre of Kraków, just 500 metres away from Kraków Central station. The main market square is only 650 metres from the hotel, and there is a shopping centre within a 2-minute walk. The hotel is situated approximately 13 km from Kraków Airport.

Facility

The hotel was built in 1908. The hotel has 49 rooms, including 3 suites, 3 single rooms and 40 double rooms, which are located on 5 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A desk is provided. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a spa and a sauna.

Meals

Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Matejko Amenities at Hotel Matejko

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Sauna

LocationLocation

Map preview

Around this property:

Public Transport

10 m

Shopping opportunities

150 m

Park

200 m

Train Station

250 m

Bus Station

400 m

City Centre

800 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

220

Very Good

454

Average

165

Poor

42

Terrible

19

Recent Reviews: 900

  • User:tonnyjZ8117JU

    Trip type: Solo travel

    beautiful painting!!!

    rating27 Jan 2026

    very pleasant. the room is clean and smell good. the breakfeast is also very good quality. the staff is super nice. I got a nice massage from one of the cleaners!

  • User:Natalie_vale5

    Trip type: Friends getaway

    Highly recommended

    rating27 Nov 2025

    Location is amazing within walking distance to everything: The staff are friendly, rooms are large and comfortable and warm. Very good value, and clean. Would recommend

  • User:tim r

    Trip type: Couples

    Regular haunt because of location

    rating14 Oct 2025

    We visit here most times when in Krakow because it is near both Bus and Train stations.Prices have nearly doubled in the last few years but this is still reasonable value.Between the big shopping centre and the old town in is surrounded with both shopping and food options,Three star with smaller type basic rooms. Small TV, basic shower room with a very small allowance of shower gel, best to bring extra if needed.Basic small TV and minimal quilt on top of a thin mattress. Reasonable desk and table sitting option but no relaxing chairs.Bargain option with a surprisingly good breakfast option.

  • User:zuv

    Trip type: Solo travel

    OK

    rating24 Jan 2025

    I stayed here for four nights. I had a double room with a private bathroom. The room was not very big, but OK. Clean, without too much noise from the street (except for the church bell across the street, which marks the hour), new furniture, in good condition. Large, clean bathroom, towels without signs of wear. Toiletries refreshed daily. One minus: in the shower there is no shelf for soap, shampoo. You have to put them on the floor...The cleaning staff was a bit inattentive. One evening, when I came back, around 11 pm, I found the window ajar/half opened. It's winter, though...There was a tiny TV in the room, with channels that were quite OK for a tourist (sports, news, music). Anyway, I didn't need it...Very good location, close to the train station (which you can easily get from the airport by train SKA1), close to the old town and the end of several buses.The reception staff was polite but cold. I don't remember seeing a single smile, they didn't even respond to greetings.Conclusion: an OK hotel, worth the money.You can pay by card.

  • User:NY_US_Lizzy

    Trip type: Solo travel

    Great location, good value

    rating15 Dec 2024

    Excellent location a short walk from the main train station & shopping centre (with food court). In the other direction short walk to where tour groups meet and the start of the tourist area. Travelled solo and felt very safe walking around the area. Hotel is on a main road, but room did not suffer from external noise.Excellent sized room with armchair, good storage, plenty of space to place luggage but without it being in the way.Breakfast runs for several hours so have option of going early if out on excursions or having a more leisurely start. Breakfast had plenty of fruit, breads, cold cuts, cereals, sweet options and a few hot items so should suit everyone. Reception were helpful and efficient.At times the staff struggled to keep on top of clearing tables and replenishing breakfast items but this seems a common issue in hotels post COVID. Some items e.g pastries weren't labelled at breakfast so not clear what flavour, if sweet/savoury or if contained any items like nuts people may have allergies to. This would be a simple fix to make.Overall I enjoyed my stay and would book again if I return to Krakow.

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