


94+ photos
This hotel is located in the very heart of Krakow, just 5 minute walk to the beautiful Main Market Square, and only 10 minute walk from the main train station and the Galeria Krakowska Shopping Centre.

Ul Westerplatte 15
Check-in from 2:00 PM · Check-out by 11:00 AM

Ul Westerplatte 15
Check-in from 2:00 PM · Check-out by 11:00 AM
Good
2104 reviewsUser: Cosford1
Trip type: Family
Okay!
Stayed here with my elderly disabled Father for 4 nights in May. We had 2 single rooms.Reception staff can be rude and dismissive of any assistance you may require, maybe management could train the staff to smile?!Breakfast was good quality and plentiful.Rooms - Kettle provided, however, one single sachet of coffee, one tea bag, and one powdered milk was provided per day, (powdered milk in tea?! Y… Stayed here with my elderly disabled Father for 4 nights in May. We had 2 single rooms.Reception staff can be rude and dismissive of any assistance you may require, maybe management could train the staff to smile?!Breakfast was good quality and plentiful.Rooms…
User: paul14hc
Trip type: Friends getaway
Good Location
Decent hotel in a good location just being a few minutes walk to the main square.The rooms were clean - not overly spacious but ok, however the bathroom was small.Breakfast can only be described as average and they have a ridiculous rule about scanning your room key before they let you in as I found out when a very rude man refused me entry. I went down for breakfast and my friend just went to a s… Decent hotel in a good location just being a few minutes walk to the main square.The rooms were clean - not overly spacious but ok, however the bathroom was small.Breakfast can only be described as average and they have a ridiculous rule about scanning your ro…
User: Graeme S
Trip type: Friends getaway
Krakow break
Was a modern hotel.I didnt like the frosty reception staff though. Joanna Węglarz, Marketing at Hotel Wyspianski, responded to this review Dear Guest,Thank you very much for sharing your review following your break in Krakow. We are glad that you appreciated our modern interiors.At the same time, we are very sorry to read that you felt our reception staff was frosty. Please accept our sincere… Was a modern hotel.I didnt like the frosty reception staff though. Joanna Węglarz, Marketing at Hotel Wyspianski, responded to this review Dear Guest,Thank you very much for sharing your review following your break in Krakow. We are glad that you apprecia…
User: Ray C
Trip type: Couples
Old and dilapidated hotel with poor service
Old and dilapidated hotel with poor service The front desk staff is rude and confrontational, the room is old with smelly carpet, sound isolation is poor and you can hear traffic all night, there are NO AIR-CONDITION, and the staffs are discourteous and arrogant. I would never stay here again.. Joanna Węglarz, Marketing at Hotel Wyspianski, responded to this review Dear Guest,Thank you for le… Old and dilapidated hotel with poor service The front desk staff is rude and confrontational, the room is old with smelly carpet, sound isolation is poor and you can hear traffic all night, there are NO AIR-CONDITION, and the staffs are discourteous and arroga…
User: Lilly H
Trip type: Friends getaway
Uncomfortable experience
I was sharing a room with two other people, we were happy with the room. But in the middle of the night when everyone was sleeping except for me, I was having a shower and then when I got out, someone knocked on the door. I didn't even have time to get dressed, until a man, a member of staff had opened the door to our room and shouted that we need to be quiet. This woke up my friends as well and w… I was sharing a room with two other people, we were happy with the room. But in the middle of the night when everyone was sleeping except for me, I was having a shower and then when I got out, someone knocked on the door. I didn't even have time to get dressed…
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