tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homepoland

Metropolo By Golden Tulip

images

View Gallery

image url
image url

Metropolo By Golden Tulip

locationKrakow, Krakow

Share this Dealshare

About Metropolo By Golden TulipAbout Metropolo By Golden Tulip

Location

This hotel warmly welcomes guests in Krakow.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, a sauna and massage treatments.

Meals

The dining area includes a restaurant and a bar. Breakfast, lunch and a dinner à la carte delight guests with culinary treats and a wide variety of dishes. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Metropolo By Golden Tulip Amenities at Metropolo By Golden Tulip

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Massage

    • -

      Sauna

    • -

      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

187

Very Good

59

Average

8

Poor

4

Terrible

6

Recent Reviews: 264

  • User:Georgia A

    Trip type: Couples

    Amazing hotel

    rating04 Jun 2026

    This place was amazing, stayed here for 7 nights had absolutely no issues, room and was clean and spacious and the hotel was very clean. Every single staff member was pleasant and friendly. The food is well priced and lovely.It is close to an Aldi and only around 20 minutes from Krakow square in a bolt.If you are looking for somewhere to stay I definitely recommend this hotel. Piotr J, General Manager at Metropolo Krakow by Golden Tulip, responded to this review Dear Georgia,Thank you so much for choosing to spend your 7-night stay with us and for sharing such a wonderful review!I am absolutely thrilled to hear that you had a flawless experience and that our entire team made such a lovely impression with their friendly and pleasant service. Cleanliness and comfort are top priorities for us, so knowing that your spacious room and the rest of the property met your expectations is fantastic.It is also great to know you enjoyed our food and found it to be well-priced. Our guests often appreciate the convenience of the nearby Aldi and the easy, 20-minute Bolt ride straight into the heart of Kraków's Main Square—it really offers the perfect balance of a peaceful stay with quick access to the city.Thank you again for your glowing recommendation. We truly look forward to welcoming you back for another amazing stay in the future!Warm regards,Piotr J

  • User:Katrina L

    Trip type: Family

    Best food ever!!

    rating26 Apr 2026

    Lovely hotel, very clean and comfortable, lovely decor. The food is the best food I’ve ever tasted, and I’ve traveled the world!! Everything was just perfect. Would highly recommend. Piotr J, General Manager at Metropolo Krakow by Golden Tulip, responded to this review Dear Katrina,Wow! What a fantastic review to read!Coming from someone who has traveled the world, hearing that our food is the "best you’ve ever tasted" is an incredible compliment. I will personally share your feedback with our Head Chef and the entire kitchen team. They take immense pride in their craft, and knowing they hit a "perfect" note with you is the ultimate reward for their hard work.We are also delighted that you enjoyed the decor, cleanliness, and overall comfort of your stay. We aim to create a space where everything just "clicks" for our guests, and it sounds like we achieved that for you.Thank you for your high recommendation. We can't wait to welcome you back for another world-class meal!Best regards,Piotr J

  • User:Markgraydon

    Trip type: Couples

    Great base to explore Kraków.

    rating11 Apr 2026

    Large double bed, powerful shower, ice-cold water fountain on the corridor. Room was cleaned every day of our 6 day stay. #8 tram takes you into the city in 15 minutes. Piotr J, General Manager at Metropolo Krakow by Golden Tulip, responded to this review Dear Markgraydon,Thank you for choosing us as your base for exploring Kraków!I am delighted to hear that you enjoyed the comfort of our rooms, the powerful shower, and our corridor water fountains—they are indeed a guest favorite for staying refreshed. It is also great to know that the #8 tram provided such a convenient and quick connection to the city center for you.We would love to welcome you back from York on your next visit to Poland!Best regards,Piotr J

  • User:Andrea S

    Trip type: Couples

    Not the best, not the worst. (No photos taken)

    rating22 Mar 2026

    Stayed 16-21/03/26 Starting with good stuff. Reception staff good- Hotel tried to help us contacting when taxi charged us £57 from airport to hotel (should have been app £15) Unsuccessful as company advised driver was not one they knew even though they had company logo picked up from hotel cameras). Lifts - good as cards linked to actual floor you are on. Problems when lower floors use card to close as need to keep scanning your floir (we were top floor. Toilets at reception are exceptional fabulously clean and very well presented. Shower really nice good pressure. Bed has nice linen and good additional memory topper so comfortable. Now not so good. Hotel is a 25 minute taxi drive or tram rude to old town. Rooms very basic. No where to put personal belongings as no drawers in roomHanging wardrobe space but not enough hangers for 2 persons. Fridge but does not work well enough to cool. Tv has no English chanels for programs to watch only NEWS chanels. Tea and coffee is really bad. Not always topped up each day, use only powdered whitener and coffee tasteless. asked restaurant for earl grey had only 4 to give. Most bar staff lovely but one girl just totally chose who she wanted to serve. Walked past 4 times and ignored then left the bar without serving me. Another member with beautiful long hair noticed what she did and helped and found some sugar (not filled in room for second time). Reception has uncomfortable chairs not well designed and bar is not very welcoming with two small tables and hard chairs. Not asked when checking out if everything was ok. We would not use this hotel as **** is not correct closer to a *** Piotr J, General Manager at Metropolo Krakow by Golden Tulip, responded to this review Dear Q9906PKandreasThank you for taking the time to share such a detailed review following your stay with us.I am very pleased to hear that you appreciated the comfort of our beds, the excellent shower pressure, the impeccable cleanliness of our public areas, and the dedication of our reception team – especially their proactive efforts to assist you with the unfortunate taxi situation.We have also carefully read your critical remarks. We fully respect that every guest has their own personal preferences, but we would like to provide some context. Our hotel is designed in a modern, minimalist style, which purposely favors open wardrobe spaces over traditional, heavy drawers to maximize the feeling of space. Similarly, the coolers in our rooms are standard hotel minibars, designed to maintain a chilled temperature rather than act as full refrigerators. Offering international news channels in English is also a standard practice in most European hotels of our category.When it comes to our coffee and tea selection, while we understand that taste is highly subjective, we must respectfully disagree with your assessment. We proudly serve high-quality coffee that consistently receives very positive feedback and praise from the vast majority of our guests.However, I do sincerely apologize for your experience with one of our bar staff members and for the fact that our reception team did not ask about your stay upon check-out. This certainly does not reflect our usual standards of hospitality, and I will discuss these specific service lapses with the team to ensure they do not happen again.Finally, regarding your comment about our categorization: while you are absolutely entitled to your opinion, we know the value we provide and are fully confident in our official 4-star status. It is backed by our extensive facilities, rigorous cleanliness standards, and the hard work of our team, which is appreciated by thousands of satisfied guests each year.We wish you all the best in your future travels.Warm regards,Piotr J

  • User:breenzy30

    Trip type: Couples

    Great hotel, very clean and near 8 Tram to centre

    rating14 Mar 2026

    Staying here for 2 nights currently, the hotel is perfectly clean, staff are friendly, food was nice in the restaurant, there are big glass carafes in the rooms and water coolers in the hallways so you can fill up as much as you like. it's a little way from the centre, but literally 5 mine round the corner is a number 8 Tram which takes you into Krakow and back, it's 15-20 mins, would recommend a stay here. Piotr J, General Manager at Metropolo Krakow by Golden Tulip, responded to this review Dear Breenzy30,Thank you for your wonderful review and for choosing to stay with us!I am delighted to hear that you found the hotel perfectly clean and our staff friendly. It is also great to know you enjoyed the food in our restaurant and made good use of our ecological water solution with the glass carafes and hallway coolers.I appreciate you mentioning our convenient connection to the city center; the number 8 tram is indeed a quick and easy way to explore Krakow.Thank you for your recommendation, and we hope to welcome you back soon!Warm regards,Piotr J

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot