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Puro Krakow Stare Miasto

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Puro Krakow Stare Miasto

locationKrakow, Krakow

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About Puro Krakow Stare MiastoAbout Puro Krakow Stare Miasto

Location

This hotel warmly welcomes guests in Krakow.

Facility

The hotel has a lift and features 138 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A telephone, a flatscreen television, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, bowling, squash, a spa, massage treatments and hiking.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Puro Krakow Stare Miasto Amenities at Puro Krakow Stare Miasto

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Bowling

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      Cycling/Mountain Biking

    • -

      Gym

    • -

      Massage

    • -

      Squash

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      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

670

Very Good

125

Average

44

Poor

13

Terrible

12

Recent Reviews: 864

  • User:Storyteller758458

    Trip type: Solo travel

    HDMI

    rating15 Jun 2026

    Impressed with room and the HDMI socket which every hotel should have. I can plug in my iPad into the HDMI socket and watch anything on the large TV it is great. Joanna Duczmańska, General Manager at PURO Krakow Stare Miasto, responded to this review Dear Guest,Thank you very much for your kind feedback! We’re delighted to hear that you enjoyed the room and especially appreciated the HDMI connection. It’s great to know that this feature helped make your stay more comfortable and enjoyable.We’re glad we could provide a space where you can truly relax and feel at home.We hope to welcome you back again soon for another great stay!Best regardsJoanna

  • User:Guide31114774648

    Trip type: Couples

    Receptionist in the Hotel was do friendly and approachble name Alicja

    rating15 Jun 2026

    we really have a nice time in Hotel with the very friendly worker in the reception name Alicja, she told us everything whats better to do , she was an approchable one and we are so happy if we see her in the reception , hotel have a nice location , we can really revommend this Hotel Joanna Duczmańska, General Manager at PURO Krakow Stare Miasto, responded to this review Dear Guest,Thank you so much for your kind review. It is truly a pleasure to read that you had such a nice stay with us and felt so well taken care of. Alicja will be especially happy to hear your lovely words—she is indeed a wonderful member of our team, always striving to make our guests feel welcome and comfortable.We are also delighted that you enjoyed our location and that you would recommend our hotel to others. Your feedback means a lot to us. We hope to have the pleasure of welcoming you back again soon—perhaps with another friendly greeting from Alicja at reception!Warm regards, and see you again soonJoanna

  • User:brizzcupell

    Trip type: Family

    Hotel with an excellent location, but questionable value for money.

    rating14 Jun 2026

    The highlight of this hotel, without a doubt, is its location. It's opposite the train station and a shopping center, making it easy to get around and find food. It's no more than 15 minutes from the central square. Regarding the room, which had two single beds, it seemed considerably small. It was fully automated via tablet. As for the breakfast, there was little variety. Joanna Duczmańska, General Manager at PURO Krakow Stare Miasto, responded to this review Dear Guest,Thank you for sharing your detailed feedback with us. We’re delighted to hear that you appreciated our convenient location — being so close to the train station and within walking distance of the main square is something many of our guests value greatly.At the same time, we truly appreciate your honest comments regarding the room size, breakfast variety, and overall value for money. Your observations are important to us, as they help us better understand where we can improve and refine the guest experience. We hope to have the opportunity to welcome you again in the future and provide an even better stay.Best regardsJoanna

  • User:Helsinkiweekend

    Trip type: Solo travel

    Pleasant stay

    rating07 Jun 2026

    Location, staff, breakfast, facilities was great! Had very pleasant stay and highly recommend the hotel. One minor would be the tramp down the street that carried the noise up to the room even requested quiet room, but with earplugs, the noise didn’t bother me. So over all very happy with the hotel choice and wouldn’t mind stay here again, thank you for the helpful staff! Joanna Duczmańska, General Manager at PURO Krakow Stare Miasto, responded to this review Dear Guest,Thank you so much for your kind and detailed review. We’re delighted to hear that you enjoyed our location, breakfast, facilities, and especially the service provided by our team – your recommendation truly means a lot to us.We also appreciate your note about the street noise. While we’re glad it didn’t impact your overall comfort, your feedback is very helpful as we continuously look for ways to improve our guests’ experience.It’s wonderful to know you would choose to stay with us again, and we’ll be more than happy to welcome you back for another pleasant visit.Warm regards, and we hope to see you again soonJoanna

  • User:dennisdg2074

    Trip type: Friends getaway

    It’s good location and staff friendly, free coffee and tea all day interior is cute.

    rating26 May 2026

    Good location. Friendly staff, Especially receptionist Alicja, very bubbly and helpful, accommodating. Ginkoya

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