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Q Hotel Plus Krakow

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Q Hotel Plus Krakow

locationKrakow, Krakow

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About Q Hotel Plus KrakowAbout Q Hotel Plus Krakow

Location

The hotel is situated in the centre of Krakow, close to the ICE Congress Centre and the main city attractions.

Facility

The hotel has a lift and features 154 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view onto the street from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a café and a bar. Breakfast, lunch and dinner offer many delicious options. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Q Hotel Plus Krakow Amenities at Q Hotel Plus Krakow

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

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      Children's Entertainment

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      Gym

LocationLocation

Map preview

Around this property:

Centre

2.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

499

Very Good

263

Average

45

Poor

15

Terrible

11

Recent Reviews: 833

  • User:muttibey

    Trip type: Business

    Good

    rating08 Mar 2026

    Hotel is very beautiful. Room was large and clean. Bed was super comfortable. Bathroom was decent. There is a nice restaurant at the ground floor. There is also underground parking but you need reservation. Location wise it is not ideal. Joanna Dyrektor Hotelu, General Manager at Q Hotel Plus Krakow, responded to this review Dear muttibey,Thank you for your positive review! We’re so glad you had a comfortable stay and that you especially enjoyed the room and the restaurant. Many of our guests also appreciate the location, with its views of Wawel, the Vistula River, and the neighborhood, which offers a peaceful retreat from the hustle and bustle of the city center. We look forward to welcoming you back!Kind regards, Joanna, General Manager

  • User:dawnmunn66

    Trip type: Friends getaway

    Nice Hotel but Expensive Drinks!

    rating07 Jan 2026

    The Q Plus Hotel is clean, well maintained, and nicely decorated. However, it may not be suitable for guests with mobility issues, as the main square is approximately a 20-minute walk away.Food and drink within the hotel are quite expensive, so those on a budget may prefer to eat in the Jewish Quarter, which offers more affordable options. The surrounding area has a small selection of restaurants and coffee shops, but choice is limited.We were greeted by Gabrielle, who was pleasant and welcoming. Tea and coffee are provided in the room, along with a minibar, although the items in the fridge are again overpriced.Housekeeping was very good, with towels replaced and the room serviced daily. Joanna Dyrektor Hotelu, General Manager at Q Hotel Plus Krakow, responded to this review Dear Guest,Dear Guest,Thank you for taking the time to share your feedback following your stay at Q Hotel Plus. We are delighted to hear that you appreciated the cleanliness, décor, and overall maintenance of the hotel, as well as the warm welcome from Gabrielle and the attentive service provided by our housekeeping team. Your kind words mean a lot to us.We are sorry to learn that some aspects of your stay did not fully meet your expectations. Regarding the distance to the Main Square, our location is indeed around a 20-minute walk; however, many guests enjoy the pleasant route along the Vistula River or choose convenient public transport and taxis, which are easily accessible nearby.With regard to the prices of food and beverages, we aim to offer high-quality products and service in line with a four-star standard. Nevertheless, we understand your point of view and truly appreciate your comments, which help us review our offer and ensure it remains competitive and attractive for all guests.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future and to provide you with an even better experience.All the Best, Joanna Andruchów , General Manager

  • User:Ramona Maria R

    Trip type: Couples

    Great hotel

    rating22 Dec 2025

    The hotel is very beautiful, the staff is very kind, and the breakfast is delicious. The location is good—there are bus and tram stops next to the hotel, and you can reach the old town in just a few minutes. If I return to Krakow, I will definitely choose this hotel again.(-)The double bed is a bit narrow Joanna Dyrektor Hotelu, General Manager at Q Hotel Plus Krakow, responded to this review Dear Guest,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us and appreciated the beauty of the hotel, our friendly staff, and the delicious breakfast. It’s also great to know that our convenient location, with easy access to public transport and the Old Town, made your visit to Krakow even more enjoyable.It would be our pleasure to welcome you back on your next visit to Krakow. Thank you for choosing our hotel and for your kind recommendation!Kind regards, Joanna Andruchów, General Manager

  • User:RMKPH

    Trip type: Couples

    Great stay!

    rating17 Nov 2025

    We stayed 13th to 16th November. Hotel is immaculately clean. Room really comfortable…pillows a little soft for us, but that’s just personal preference. Bathroom/Shower facilities great! 15 min walk into the old town - really pleasant walk by the castle. We had breakfast two mornings, really good selection and set us up for a day of exploring what Krakow had to offer. Staff we encountered were all very helpful and friendly. Would definitely recommend. Joanna Dyrektor Hotelu, General Manager at Q Hotel Plus Krakow, responded to this review Dear Guest,Thank you very much for sharing your experience following your stay with us in November. We are delighted to hear that you enjoyed your time at the hotel and found it immaculately clean and comfortable. It’s also wonderful to know that our bathroom facilities, breakfast selection, and convenient location contributed to a pleasant visit to Krakow.We appreciate your comment regarding the pillows – comfort preferences can vary, and your feedback is very helpful for us as we continue to enhance our guests’ experience.Your kind words about our staff mean a lot to the entire team, and we are truly grateful for your recommendation. We would be more than happy to welcome you back on your next trip to Krakow!Kind regards, Joanna Andruchów, General Manager

  • User:AaronSlavik

    Trip type: Family

    In the heart of Krakow

    rating16 Sept 2025

    The hotel provided absolutely everything one could ask for. It had by far the best hotel breakfast that i have experienced yet. The honey combs deserts and other not so commnon options were great. The room was adaquate with a modern look to it. I was also visiting a Auschwitz located in Krakow and the driver picked me up right in front of the hotel which was very nice. Overall its a very solid choice for a lot better price that you would get in other cities Joanna Dyrektor Hotelu, General Manager at Q Hotel Plus Krakow, responded to this review Dear AaronSlavik,Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay with us and especially our breakfast selection — we take great pride in offering a variety of fresh and unique options for our guests. It’s also great to know that our location made your trip to Auschwitz convenient and comfortable. We truly appreciate your kind words and hope to welcome you back to Kraków soon!Kind regards, Joanna Andruchów, General Manager

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