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The Bonerowski Palace

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The Bonerowski Palace

locationKrakow, Krakow

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About The Bonerowski PalaceAbout The Bonerowski Palace

Location

This hotel enjoys the best location imaginable, directly on the Main Market Square in Kraków. All the famous monuments, restaurants and bars are in the immediate vicinity of the hotel. The city's Old Town area surrounds the hotel while St Mary´s Church is 50 metres away, Wawel Castle is 600 metres and the old Jewish district (Kazimierz) is 2 km.

Facility

The hotel has 2 suites, 4 apartments and 8 double rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with central heating. The rooms have a queen-size bed and a sofa bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has 14 non-smoking rooms.

Sport

The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. An entertainment programme and a nightclub are also options for entertainment.

Meals

Various dining options are available, including a non-smoking restaurant, a breakfast room and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Bonerowski Palace Amenities at The Bonerowski Palace

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Cloakroom

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Massage

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      Sauna

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

494

Very Good

142

Average

44

Poor

19

Terrible

21

Recent Reviews: 720

  • User:margaretmaryd

    Trip type: Couples

    Zero customer service skills here from staff!

    rating03 Jun 2026

    The location and the hotel is beautiful and spotlessly clean. The bedroom decor might not be to everyone's taste, but you can see the photos for yourself. We arrived late on Thursday night and the 2 gentlemen at reception were very pleasant and helpful. However, we had a few incidents with other young female members of staff (Breakfast area and outside bar area) who were just extremely rude. We had two separate incidents from two different members of staff where they manor would have been classed as unacceptable to a random person, let alone a guest at their hotel that they were representing. One incident you can overlook, when it happened again we choose to have our meals and drinks elsewhere..

  • User:Madison H

    Trip type: Family

    Great hotel!

    rating19 Apr 2026

    We loved this hotel so much we extended our stay. The rooms are spacious & beautiful. Kamil at the front desk was very helpful and attentive.

  • User:921glynisd

    Trip type: Couples

    An interesting and comfortable hotel in a great location

    rating26 Mar 2026

    This hotel is located just off the main square in central Krakow, within easy walking distance of the local attractions. A beautifully decorated interesting residence. The staff were very helpful and attentive.

  • User:Escape39069937401

    Trip type: Couples

    Great for access

    rating19 Mar 2026

    Fabulous hotel, central & convenient. Spotless and high quality. 12 noon checkout which was great. Staff very helpful & polite

  • User:Linda E

    Trip type: Couples

    Simply The Best!

    rating25 Feb 2026

    This is one of the best hotels I’ve ever stayed in and I’ve done some travelling! We had a fabulous suite on the top floor overlooking the square. It was position A! The staff were fantastic. I can’t praise the hotel, its location and staff enough. Thank you so much for a memorable stay.

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