Turnau City Aparthotel

Recent Reviews: 485

• User: Ed S

  Trip type: Solo travel

  Disappointing fake offer

  First bar we found in 5 days. Delighted to see they claimed to do a ‘social hour’ “2 for 1” till 18:30. In reality, they refused - first “not today” (till it was pointed out the ad said “every day”), then on the grounds it was 18:31 (till pointed out that we’d ordered at 18:22 and asked for the bill immediately, and it was they who delayed till 18:31), then on the grounds the ad only applied to so… Read moreFirst bar we found in 5 days. Delighted to see they claimed to do a ‘social hour’ “2 for 1” till 18:30. In reality, they refused - first “not today” (till it was pointed out the ad said “every day”), then on the grounds it was 18:31 (till pointed out that we’d… Read more

• User: yrechnam

  Trip type: Solo travel

  Two star hotel masquerading as a higher quality hotel - No English spoken

  This is a 2 star hotel masquerading as something much better. In Europe it is known for being a good two star hotel with clean beds - that is all that you get over here as well. The staff does not speak English - figure on using Google to translate what you want and then good luck on getting it. Service is below average and the staff will not try to go out of their way to help you. Case in point,… Read moreThis is a 2 star hotel masquerading as something much better. In Europe it is known for being a good two star hotel with clean beds - that is all that you get over here as well. The staff does not speak English - figure on using Google to translate what you wa… Read more

• User: Suterrele

  Trip type: Solo travel

  ❤️❤️❤️❤️❤️

  Perfect hosts in every way - generous, welcoming, kind, cheerful, helpful, caring, energetic, enthusiastic, responsive. M. Boukerzaza and M. Malek Belambri took great care of me months before actual arrival. We communicated regularly for trip planning. M. Boukerzaza was magnificent - she checked on me pre arrival and post departure to ensure safety and progress of trip. She outperformed in every w… Read morePerfect hosts in every way - generous, welcoming, kind, cheerful, helpful, caring, energetic, enthusiastic, responsive. M. Boukerzaza and M. Malek Belambri took great care of me months before actual arrival. We communicated regularly for trip planning. M. Bouk… Read more

• User: Ouyahia0007

  Trip type: Couples

  Just average hôtel.

  JUST AVERAGE HOTEL My recent hotel experience was a mixed bag The welcome was genuinely warm, which was a great start However, the room itself wasn't clean I noticed cut corners on the nightstand and hairs on the bathroom floor, which was disappointing On the bright side, the air conditioning worked perfectly, and the parking attendants were very kind The breakfast was decent enough to get the day… Read moreJUST AVERAGE HOTEL My recent hotel experience was a mixed bag The welcome was genuinely warm, which was a great start However, the room itself wasn't clean I noticed cut corners on the nightstand and hairs on the bathroom floor, which was disappointing On the… Read more

• User: Selma G

  Trip type: Friends getaway

  4/5 for Novotel in general.

  Small beds, but over all ok. No suplies in rooms like cup for coffee, but there is a kettle. Nice view. Breakfast had a nice choice. Compering Adef in Oran, Novotel looks like luxury. Very polite staff, people on reception speak english. Over all, nice experience. Wifi was ok in the rooms, and other parts of hotel.Small beds, but over all ok. No suplies in rooms like cup for coffee, but there is a kettle. Nice view. Breakfast had a nice choice. Compering Adef in Oran, Novotel looks like luxury. Very polite staff, people on reception speak english. Over all, nice experie… Read more