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Vienna House By Wyndham Andel's Cracow

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Vienna House By Wyndham Andel's Cracow

locationKrakow, Krakow

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About Vienna House By Wyndham Andel's CracowAbout Vienna House By Wyndham Andel's Cracow

Location

The hotel complex is in the old town, only 100 m away from the main railway station and shops. Restaurants, bars and nightclubs as well as parks are in the vicinity, and the airport is 15 km away.

Facility

159 rooms are located on 5 storeys and can be reached by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 5 conference rooms.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player, an alarm clock and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

A sun terrace is a great place to while away the hours. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Entertainment options and leisure facilities include an entertainment programme and a kids' club.

Meals

Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Vienna House By Wyndham Andel's Cracow Amenities at Vienna House By Wyndham Andel's Cracow

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

    • -

      Gym

    • -

      Massage

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      Sauna

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      Sun terrace

LocationLocation

Map preview

Around this property:

Nightclub

100 m

Restaurants

100 m

Park

100 m

Bars / Pubs

100 m

River

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1476

Very Good

661

Average

84

Poor

28

Terrible

24

Recent Reviews: 2273

  • User:JaninaR521

    Trip type: Solo travel

    Unbelievably Clean

    rating20 May 2026

    This wasn’t the first time that I have stayed at Andel’s in Krakow.The hotel is nice, I like the location, and the staff is great. This time I was shocked by how clean it was. First, the shower head was turned the wrong way and water run all over the bathroom floor. I wiped the floor with white towels and they stayed perfectly white, even dark corners under the sink were clean. Next day I’ve spilled water over black desk, whipped it with a white towel and it stayed nice and white. I am looking forward to staying there again, Janina

  • User:Helen935

    Trip type: Friends getaway

    Recommended. Great location near the shopping centre and station. Easy walk to the old town.

    rating18 May 2026

    We visited Maverick's restaurant twice, once when we had just arrived and then for our breakfast on the final day.The main meals were lovely, we had the risotto and the linguine. Just what we needed after an early flight. Staff were great, very welcoming and patient with us.Breakfast was great. This is a hotel so you can have the full works for 90zly, but we were from 'outside' so we chose dish each with coffee and orange juice.I had the Turkish Eggs - two poached free range eggs on yoghurt with a chilli sprinkling. A really good mix. Again the staff were great and welcoming.If you are staying at the hotel they supply house plants for you to take to your room if you so wish!

  • User:tuscantraveler54

    Trip type: Couples

    Everything we expected and a little bit more

    rating30 Apr 2026

    Our room was large, clean and well appointed. It was located right above the underpass to the old town so convenient to all the sights. The breakfast buffet was overwhelming in its quality and variety. A special commendation to Arthur who helped us out of a difficult situation at 5 am one morning

  • User:Monika P

    Trip type: Family

    Rooms are clean, spacious, and good for sleeping, nice breakfast buffet

    rating11 Apr 2026

    Rooms are clean, spacious, and good for sleeping, nice breakfast buffet

  • User:torres9Belfast

    Trip type: Solo travel

    Fab hotel in a great location

    rating23 Mar 2026

    Great hotel in a very central location. It was only 10mins to the Old Town Square but had loads of bars, restaurants and a shopping centre on its door step.The hotel is very modern and the rooms have every amenity that you need.The Breakfast was exceptional and really set you up for a day exploring a lovely city. I also had dinner one night and had no complaints either.Would highly recommended this hotel Andrzej Tenczynski, General Manager at Vienna House By Wyndham Andel's Cracow, responded to this review Dear Guest,Thank you very much for taking the time to share your feedback.We are delighted to hear that you enjoyed our central location and found it convenient for exploring the Old Town, as well as the nearby bars, restaurants, and shopping facilities. It’s also wonderful to know that you appreciated the modern design of the hotel and the comfort and amenities provided in the rooms.We are especially pleased that you enjoyed both breakfast and dinner during your stay. Your kind words about our breakfast being exceptional are truly appreciated by our team.Thank you once again for your recommendation. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm regards,

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