Hotel centrally situated & room was clean & well maintained. Marked down for very insubstantial pillows & the bar was closed due to a staff shortage. Staff were very helpful. Breakfast passable but not value for money at 48zl. Campanile does however represent value for money overall
User:Øystein S
Trip type:
Good value for money
22 Jul 2022
I visited this hotel together with my daughter. I had booked the hotel online on their website a few days in advance. The web site for booking gave me the impression that I pre-paid for the room (which I did not), that led to some confusion at check-in, however neither the girl in the reception or I made a big issue out of this, and the confusion was settled.The room was clean and as expected. It's what you expect for the price we paid. The beds were comfortable. The staff was helpful when it cam to booking a taxi and recommending a restaurant. There is a ten minute walk to the train station.
User:Jtjkz
Trip type:
good
29 May 2022
Good location in the centre of Szczecin. The room was ok, functional and clean. Limited parking spaces available in the basement so we had to park at the street. The breakfast buffet was with a good selection of food.
User:Kortnatenis
Trip type:
A bit disappointed
17 May 2021
Very good location, right across the old town. However it was average overall experience to say at most. Our room had a few issues (malfunctioning hair dryer, bended (!) enrrance doors. Quite ok value for money but I will look elsewhere next time.
Karolina M, Guest Services / Front Office at Campanile Szczecin Hotel, responded to this review
Dear Guests,Thank you so much for the review. Please apologize the inconveniences you described regarding your stay. We are very sorry to hear you did not enjoy the stay.At the same time we say "Thank You" for your honest review. It is clearly very important for us the hear your opinion.In any case the issues in the room are not our standard, please apologize for any inconveniences you encountered during your stay. Our house technician is already taking care of it.If any time again you would like to visit our city, we would gladly greet you again as our guest.Kind regardsKarolina M.Director's assistant
User:JoyGood2020
Trip type:
Zero Stars
16 Feb 2020
Nasty receptionist who checked us in / Terrible smoke smell in room on our first night. The next day the receptionist was cordial and readily changed our rooms. However, the walls were paper thin or the ventilation pipes were connected so that we could easily talk to our neighbors. Fortunately I had earplugs and was able to get some sleep. The room was old style resembling something I would expect from 1985 with no individual heat or air condition and at night the room got a little cold. Breakfast was expensive and parking as well. The bed was fine and that was good because I have a bad back but there was no style to the room at all. Bed cover was simply white like the sheets. I anticipated a much nicer and fancy room but it was very dull and I wished I had gotten a room at Novotel that is right nearby. The location was nice as we were able to tour around Szczecin the next day and the view from the Church look-out shows all of Szczecin. If anyone wants the cheapest unkept hotel with a good location, this one is for you.
Ilona J, Kierownik recepcji at Campanile Szczecin Hotel, responded to this review
Dear Guest,Thank you for your feedback and for taking the time to tell us about your experienceWe were disappointed to read about the fact that we could not fully meet your expectations. Please accept our sincere apologies for this. We will take your feedback on board to improve on.Best Regards, Ilona J, Front Office Manager