Lofthotel Sen Pszczoly

Recent Reviews: 176

• User:jimadvisor

  Trip type: Family

  Good but with some small disadvantages

  14 Mar 2026

  I decided to book at this hotel since it is considered the best in Chios town. In fact it is a great hotel, however expensive for what it offers. The location is perfect. You can go everywhere on foot. A big disadvantage it that they charge the parking which should be free for customers. The room was good but small. My room was facing the sea behind the port. The balcony offered no privacy as it was facing other balconies. The breakfast is good with many options but not the breakfast box they give you if you leave very early. I would rather have the option not to pay for breakfast than be given this rudimental breakfast box. IOANNIS SYRAKIS, Γενικός Διευθυντής at Chios Chandris Hotel, responded to this review Dear Jimadvisor,Thank you for taking the time to share your detailed feedback following your stay with us.We are genuinely pleased to read that you appreciated our central location and overall quality, especially as you chose our hotel based on its reputation as one of the leading properties in Chios town.At the same time, we would like to address some of the points you raised.Regarding pricing, our rates reflect not only our prime seafront location, but also the level of service, facilities, and continuous investments we make to maintain high standards. Nevertheless, we always value such feedback as it helps us reassess the overall guest experience.Concerning parking, we understand your perspective. However, as is common in many central city hotels—particularly in port areas—parking spaces are limited and managed at an additional cost. We strive to keep this service available, secure, and reasonably priced for our guests.With regard to the room size and balcony privacy, we would like to note that room categories and views vary, and detailed descriptions are available at the time of booking. We always encourage guests to contact us directly so we can recommend the most suitable option according to their preferences.As for breakfast, we are glad you enjoyed the variety offered in our main buffet. Regarding the early breakfast box, this is a service provided for guests departing before breakfast hours. While it is designed as a practical solution, we appreciate your comment and will certainly review ways to further improve its quality. We truly value all constructive feedback, as it helps us improve, but we also believe it is important to clarify the context of the services we provide.We hope to have the opportunity to welcome you again in the future and offer you an even more tailored experience.Kind regards,Ioannis SyrakisGeneral ManagerChios Chandris Hotel

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• User:teknik2000

  Trip type: Family

  Wonderful

  27 Feb 2026

  Thank you very much for your hospitality and helpful staff.Everything was good , even short stay we appreciate for everything.Rooms were very good, clean and comfortable.Breakfast was wonderful.Thanks also for port view room given us was unbelievable.Thanks also for upgrade for the other rooms.Only thing that my 9 years old daughter is upset for closed outdoor pool :) ( Closed during the winter season ) IOANNIS SYRAKIS, Γενικός Διευθυντής at Chios Chandris Hotel, responded to this review Dear Guest,Thank you very much for your wonderful review and kind words.We are truly delighted that you enjoyed your stay with us, even for a short visit, and that you appreciated our hospitality, helpful staff, comfortable and clean rooms, as well as our breakfast. It is especially rewarding to know that you enjoyed the port view room and the upgrade we were happy to offer.Regarding the outdoor pool, we completely understand your daughter’s disappointment. As you mentioned, it is closed during the winter season, but we certainly hope she will have the chance to enjoy it on a future visit during the warmer months.We look forward to welcoming you and your family back again soon.Kind regards,Ioannis SyrakisGeneral ManagerChios Chandris Hotel

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• User:Boxelf

  Trip type: Family

  Lovely Accommodation but Serious Security Issues

  31 Oct 2025

  There are many positive things to say about the hotel. Overall, we genuinely liked the hotel and the staff were generally friendly and helpful. Breakfast offered many choices and was always fresh. However, we had some security concerns, specifically with respect to keys being able to access other rooms. When I had an incident of accidentally walking into another room (same location, different floor) the desk responded immediately by changing my access cards so they would be unique. Hotel management, however, blamed me for not being observant and would admit no fault nor say that they would look into the issue. That is not acceptable. IOANNIS SYRAKIS, General Manager at Chios Chandris Hotel, responded to this review Dear Mr. Boxelf,Thank you for taking the time to share your experience. We’re delighted to know you enjoyed our breakfast, the comfort of your stay, and the friendliness of our team.Regarding the security concern, please allow us to clarify that our electronic lock system is certified and regularly maintained to ensure the highest safety standards. In this particular case, the door you entered happened to be open, as the guest staying there—who had also rented two additional rooms on the same floor—had briefly stepped between them. Even so, our reception team acted immediately, replacing your access cards and ensuring everything was secure.We take all feedback very seriously, especially when it concerns safety and security, and we truly appreciate the opportunity to provide clarification.We hope to have the pleasure of welcoming you again soon for an entirely worry-free stay.Kind regards,Ioannis SyrakisGeneral Manager

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• User:Marilyn K

  Trip type: Family

  fabulous vacation stay

  18 Oct 2025

  Hotel stay was excellent. We ate in the restaurant and had breakfast daily. Food was always fresh and delicious. Service in reataurant was spot on each time. Many employees were excellent but Ioanna at the front desk was kind and patient with us. She truly went beyond to make our stay memorable always greeting us and guests with a smile. Pantelis the reservation manager, helped to make our stay comfortable. IOANNIS SYRAKIS, General Manager at Chios Chandris Hotel, responded to this review Dear Mary,Thank you so much for your wonderful words and for choosing Chios Chandris Hotel for your vacation. We are truly delighted to read that you enjoyed your stay, especially our restaurant’s fresh and delicious offerings, as well as the attentive service you received throughout.It is a great pleasure to hear your kind mention of Ioanna and Pantelis — they, along with our entire team, are dedicated to ensuring that every guest feels warmly welcomed and cared for.We hope to have the joy of welcoming you back for another memorable stay in the near future.Warm regards,Ioannis SyrakisGeneral Manager

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• User:Fatih K

  Trip type: Couples

  Unique Landscape and Beautiful Hospitality

  13 Oct 2025

  The location of the hotel was perfect, you can walk everywhere in the city center. The location of the room we stayed in was great, when we woke up in the morning, the sea view welcomed us. The room cleaning was excellent, especially the staff who cleaned the room was very attentive and competent. Breakfast products were fresh and very good in terms of variety. IOANNIS SYRAKIS, General Manager at Chios Chandris Hotel, responded to this review Dear Fatih,Thank you so much for your wonderful review and for taking the time to share your experience. We’re thrilled to hear that you enjoyed our central location, the sea view from your room, and our breakfast selection.Your kind words about our housekeeping team are truly appreciated — we’ll make sure to share your compliments with them. It’s always rewarding to know that our guests feel well cared for throughout their stay.We look forward to welcoming you again soon to Chios Chandris Hotel for another memorable experience by the sea.Warm regards,Ioannis SyrakisGeneral ManagerChios Chandris Hotel

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