Reytan

Recent Reviews: 6767

• User:kenhue

  Trip type: Couples

  Best hotel for years

  29 Apr 2026

  This is the fourth time I have been to this hotel and every time it has been great. We are going back in 8 weeks time and look forward to the friendly staff all across each department, reception helpful bar staff excellent even the roof pool attendant. People have made comments about the food I think they must live on Big Macs at home they need to experiment and they will find it’s great. I have seen the comments about the noise nonsense in four visits maybe once or twice there has been a little noise when people are going to bed. Some nice walks around the hotel and it’s best to get your perfume from the shop at the Dukes shopping centre.

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• User:Sarah B

  Trip type: Family

  2 star hotel

  28 Apr 2026

  Positives: rooms are clean, pool is nice. Negatives: SO LOUD AT NIGHT.The paper thin walls you can hear everything banging swearing people arguing. No sleep unless you take something to knock you out. No temperature control in the room either freezing cold or boiling hot. Bathroom and going into hotel room floods if you take a shower- reported but no body came to sort out as promised several times.Cheap and cheerful hotel I would not be impressed if I had paid more than I did. This is a budget hotel and not 4 stars in the slightest. GF Hoteles, General Manager at GF Fanabe, responded to this review Dear Sarah B.,Thank you for sharing your feedback. We are glad to hear you enjoyed the cleanliness of our rooms and the pool area, though we regret that other aspects of your stay did not meet your expectations.Regarding the noise, we would have appreciated knowing about your discomfort at the time; had we been informed, we could have offered you a room change to a quieter area to ensure your rest.As for the temperature, our air conditioning system features an adjustable control dial with several levels for easy use. We would have been happy to assist you and explain its operation to ensure your comfort. Furthermore, we would like to clarify that most of our rooms are equipped with bathtubs and adjustable shower heads designed for better usability and comfort.Please be assured that both our technical and front desk teams work hard to provide the best possible service. We truly wish we had the opportunity to address and clarify these incidents during your stay to improve your experience.Best regardsGF Fañabe Team

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• User:johnl133

  Trip type: Couples

  week away

  28 Apr 2026

  Stayed in fanabe 20-27 April had good stay & rooms cleaned everyday,Thanks to guest relations for getting a adapted room since Tui messed up, only complaint is food sometimes barely warm,Heated main pool and hotel facilities great.Adults rooftop area very nice. GF Hoteles, General Manager at GF Fanabe, responded to this review Dear John,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.RegardsGF Fañabe Team

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• User:kerrygraham15

  Trip type: Family

  Not the best we’ve experienced in the past

  28 Apr 2026

  Me and my family have been coming here for the past 4 years and unfortunately this time was the last. The past 4 years we have never had an issue with kids throwing a ball round in the pool but this time they were told off for playing with a tiny rubber ball. Absolute madness when it’s a family hotel which is meant to be kid friendly. So we went to the onsite shop to buy him a inflatable crocodile to play in the pool with as he is a 9 year old child and was told we could buy it for 20e but couldn’t use it in the shop. No balls allowed even round the kids pools is crazy kids need to be kids on holiday. Now let me start with the amount of drugs being smoked round the pool how can this be allowed and kids not being allowed to be kids.There is an adult only section on the roof if people don’t want to let kids be kids surely they can go up there. Booked my son into kids club the night before took him down and was told he would be bored and would want to leave after 10 mins as they would only be colouring in and they don’t normally open unless they have 8 or more kids booked in my son was the only one there and wanted to stay so they let him for an hour.Entertainment team were great with the kids but this hotel has changed since 2024 I will not be bringing my child back it seems to be catering for the older generation now. 2 nights of no entertainment in the pool bar and the singers out the front weren’t that great we went out most nights. GF Hoteles, General Manager at GF Fanabe, responded to this review Dear Guest,Thank you for being a loyal guest of GF FAÑABÉ over the past four years. We sincerely appreciate your repeat visits, though we are deeply sorry to hear that your most recent experience led you to feel this way.Regarding the use of balls and large inflatables, we would like to clarify that this policy has been in place for several years—including 2024—to ensure the safety and comfort of all our guests. Our lifeguards are instructed to enforce this to prevent accidents; in fact, during your stay, our team noted an incident where another guest was accidentally struck by a ball despite previous warnings. While we want children to enjoy themselves, we must maintain a safe environment for everyone in the pool area.We are particularly concerned about your mention of smoking in the pool area. This is strictly prohibited by law and clearly signposted throughout the hotel. As with the pool rules, we take this very seriously and wish we had been informed at the moment it was occurring. This would have allowed our security team to intervene immediately and take the necessary actions.Regarding the Mini Club, our entertainment team operates every morning and afternoon for one hour, and we do not require a minimum number of children to open. We sincerely apologize for any misunderstanding or misinformation you may have received regarding the activities; we will review this with our staff to ensure it does not happen again.Finally, thank you for your kind words regarding our entertainment team. Their hard work is indeed one of the main reasons many of our guests choose to return to us year after year.We value your patronage and hope you might reconsider, giving us the chance to welcome your family back in the future.Best regardsGF Fañabe Management Team

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• User:Chopster7204

  Trip type: Couples

  Pleasant stay

  25 Apr 2026

  We had a really pleasant stay overall. The staff clearly work incredibly hard, and it shows—especially in how smoothly the restaurant is run, even when it’s busy. Everyone we interacted with was friendly, attentive, and helpful throughout our stay.The hotel itself is a little dated in places, but it’s kept very clean, and we appreciated the fresh towels provided daily. The pool area is well managed, opening from 10am to 6pm, and they are quite strict about these times. Towels are available poolside, and it’s great that reserving sunbeds isn’t allowed—it keeps things fair for everyone.Breakfast is buffet-style with a wide selection, so there’s plenty of choice no matter your preference.The highlight for us was definitely the rooftop pool and sunbathing area. It’s much quieter and more relaxing compared to the main pool, which is lovely but tends to be busier with families and children. The rooftop offered a more peaceful atmosphere, which we really enjoyed. We got chatting to many people who return here year after year and we can see why. GF Hoteles, General Manager at GF Fanabe, responded to this review Dear Guest,Thank you very much for sharing your kind feedback following your recent stay with us. We are delighted to hear that you had such a pleasant experience and that you appreciated the dedication of our team, particularly in the restaurant, as well as the friendliness and attentiveness of our staff throughout your visit.It is also wonderful to know that you valued the cleanliness of the hotel, the daily towel service, and the organisation of the pool areas. We are especially pleased that you were able to enjoy the rooftop pool and sunbathing area and found it to be a peaceful and relaxing space during your stay.Your comments regarding breakfast and the overall atmosphere are greatly appreciated, and it is always rewarding to hear when guests understand why so many choose to return year after year.Thank you again for your thoughtful review. We hope to have the pleasure of welcoming you back again in the future!Kind regards,GF Fañabe Team

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