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Sofitel Warsaw Victoria

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Sofitel Warsaw Victoria

locationWarsaw, Warsaw

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About Sofitel Warsaw VictoriaAbout Sofitel Warsaw Victoria

Location

The hotel is located in the very heart of Warsaw, a short walk from the Old Town and close to the modern commercial area. It is an excellent starting point from which to discover the city.

Facility

343 rooms, including 41 junior suites, 11 suites, apartments and 120 double rooms, are located on 7 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and photocopier is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Parasols on the terrace are also available. Refreshing drinks are served at the poolside snack bar. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. There is a wellness area with a spa, a sauna, a steam bath and a hammam. Subject to charge: massage treatments. The hotel offers plenty of activities and entertainment options, including an entertainment programme, live music, a dance club, a casino and a nightclub.

Meals

Various dining options are available, including a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Sofitel Warsaw Victoria Amenities at Sofitel Warsaw Victoria

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Casino

    • -

      Cloakroom

    • -

      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Nightclub

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Entertainment

    • -

      Cycling/Mountain Biking

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      Gym

    • -

      Heated Pool(s)

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      Indoor Pool

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Park

50 m

Public Transport

50 m

Nightclub

200 m

Bars / Pubs

300 m

Bus Station

300 m

Restaurants

500 m

Shopping opportunities

500 m

Underground/Over ground Station

700 m

Train Station

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3600

Very Good

1248

Average

299

Poor

98

Terrible

56

Recent Reviews: 5301

  • User:Tohid I

    Trip type: Family

    Anna Valko made my family feel welcome.

    rating02 May 2026

    Fantastic hotel. Anna Valko at breakfast was amazing. We even requested my favourite fruit which was out of season and she managed to get it. She went out of her way to make my family feel valued as diamond members. If all hotels were run by her they would do great! The rooms were fantastic and the location is perfect. But the service was the reason I hope to return here again. Sofitel Warsaw Victoria, Owner at Sofitel Warsaw Victoria, responded to this review Dear Mr. Ismail,Thank you very much for taking the time to share your wonderful feedback.We are delighted to hear that your stay at Sofitel Warsaw Victoria was such a positive experience, and especially that our breakfast service made a lasting impression on you and your family.It is truly rewarding to read your kind words about Anna. Please be assured that your compliments will be shared with her, as recognition like yours is the greatest motivation.We are also pleased that we could contribute to making your Diamond experience feel valued and special.We hope to have the pleasure of welcoming you and your family back again very soon.Kind regards,Inga GórnaGuest Relations Specialist

  • User:AlexBeltranFR

    Trip type: Solo travel

    My home at Warsaw.

    rating01 May 2026

    Every stay at the Sofitel Warsaw Victoria is a breeze. The hotel is super well located and accessible by public transportation with a metro station 5-7 mins walk. The facilities are really nice and the staff always take care of you. The main spot is the swimming pool which is really nice (I will say is an infinity pool flipped backwards :D). The rooms are really comfortable with Balmain amenities. You should take a look to the Opera Suite...you will be thrilled... La Brasserie Moderne serves very good dishes. Their Concierge is super professional and reactive. Particularly, they helped me to keep a packge I ordered to be delivered at the hotel.Also, their staff taking care of the rooms are really loyal. I have left my charger on the room the last time I was at the hotel and they found it and kept it for me. Last but the most important, the polish hospitality is amazing. I really felt very welcome at the Sofitel Warsaw Victoria. Special thanks to Inga Gorna, Piotr, Andrezj and Krzystof. You will definitively enjoy your stay at the Sofitel Warsaw Victoria. Sofitel Warsaw Victoria, Owner at Sofitel Warsaw Victoria, responded to this review Dear Valued Guest,Thank you very much for taking the time to share such a detailed and positive review following your stay at Sofitel Warsaw Victoria.We are truly delighted to hear that the hotel feels like a “home away from home” for you and that you consistently enjoy our location, facilities, and service. It is especially rewarding to know that the swimming pool, room comfort, dining experience, and Concierge service all contributed to making your stay so enjoyable.Your kind words regarding the attentiveness and hospitality of our team are sincerely appreciated. Feedback such as yours is a great source of motivation for everyone here as we strive to create memorable experiences for all our guests.We are also very pleased that the support provided in assisting with your package and lost item was helpful and met your expectations.We truly look forward to welcoming you back again soon for another enjoyable stay in Warsaw.Kind regards,Sofitel Warsaw Victoria Team

  • User:Arnoud W

    Trip type: Business

    great place to be

    rating28 Apr 2026

    Spend many (400+) nights in the Sofitel Victoria and always a pleasure to come here.Good location in the center of the city with many interesting places around.Hospitality of all hotel employees is very good and so special thanks to Inga Gorna and all of here colleagues! Sofitel Warsaw Victoria, Owner at Sofitel Warsaw Victoria, responded to this review Dear Valued Guest,Thank you very much for sharing your wonderful feedback following your stays at Sofitel Warsaw Victoria.We are truly honored to learn that you have spent so many nights with us and continue to choose our hotel as your home away from home in Warsaw. It is especially rewarding to hear that our central location and the hospitality of our team consistently meet your expectations.Your kind words and long-standing loyalty mean a great deal to us. We will be sure to share your appreciation with the team, who take great pride in delivering attentive and memorable service to our guests every day.We sincerely look forward to welcoming you back for many more comfortable and enjoyable stays in the future.Kind regards,Olga KiewelGuest Relations Specialist

  • User:Jeroenv1471

    Trip type: Business

    Very classy Hotel , with very friendly Guest relations specialists.

    rating28 Apr 2026

    Very friendly Staff in the Hotel!IT starts at the breakfast with the warm welkom from Anna and her staff. Then a great breakfast with everything you need.Also very friendly guest relations specialist!Like Inga and Olga, they do everything in their ability to give you a good time in the Hotel !! Sofitel Warsaw Victoria, Owner at Sofitel Warsaw Victoria, responded to this review Dear Valued Guest,Thank you very much for taking the time to share your kind feedback following your recent stay at Sofitel Warsaw Victoria.We are truly delighted to hear that you enjoyed your experience with us and appreciated the friendly atmosphere throughout the hotel, as well as the service provided by our team. It is especially rewarding to know that your breakfast experience and the attentiveness of our Guest Relations team contributed positively to your stay.Your kind words mean a great deal to us and serve as a wonderful motivation to continue delivering the highest level of hospitality.We sincerely hope to have the pleasure of welcoming you back in the near future for another memorable stay.Kind regards,Olga KiewelGuest Relations Specialist

  • User:lucy s

    Trip type: Friends getaway

    Wonderful stay.

    rating20 Apr 2026

    Spent two nights here as part of a land package before a river cruise. Wonderful location, rooms were very nice with the most comfortable beds. Great breakfast included. Would highly recommend staying here for your visit to Warsaw Sofitel Warsaw Victoria, Owner at Sofitel Warsaw Victoria, responded to this review Dear Valued Guest,Thank you very much for taking the time to share your wonderful feedback following your stay at Sofitel Warsaw Victoria.We are delighted to hear that you enjoyed your stay with us, especially the comfortable rooms, our signature beds, great breakfast, and central location. Your kind recommendation is truly appreciated and serves as a great motivation for our entire team.We hope to have the pleasure of welcoming you back in the future.Kind regards,Olga KiewelGuest Relations Specialist

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