De Moura

Name: De Moura
Address: Praca Gago Coutinho,1, Alentejo, portugal
Telephone: +44-204-505-9777
Rating: 4

Moura, Alentejo, Portugal

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About De Moura

location

This hotel is located exactly in the middle of the golden region of Alentejo, in the small, whitewashed Moorish town of Moura. The folklore, handicrafts, monuments, history, architecture, cuisine, wine, music and traditions of the region of Alentejo all reflect its remarkable past, during which Romans, Moors and Spaniards successively left their mark. The town centre of Moura is a 1-minute walk from the hotel. There is a lake around 1.2 km away at the Alqueva Dam.

facility

The hotel has 36 non-smoking rooms, which are located on 3 storeys and are reachable by lift. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a babysitting service, medical assistance, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a king-size bed or a sofa bed. Children's beds can be requested for younger guests. A safe and a desk are also available. Equipped with a direct dial telephone, a TV and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the sun terrace. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. With windsurfing, banana boat rides, canoeing, kayaking and snorkelling available, fans of water sports will have plenty to choose from. The fitness rooms are perfect for a comprehensive workout. A wellness area with a spa is available at the hotel. Children are well looked after in the kids' club.

meals

Various dining options are available, including a non-smoking restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. Breakfast, lunch and dinner are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at De Moura

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Pets
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  Ironing services
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  Laundry
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Library
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  Outdoor Furniture
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  Picnic area
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
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  Outdoor sports
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Windsurfing
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  Events

Location

Around this property:

Restaurants

100 m

Lake

1000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

108

Very Good

152

Average

Poor

Terrible

Recent Reviews: 334

User:Sarah F
Trip type: Couples
Fab hotel, traditions, we’ll be back
22 Sept 2026
Amazing hotel. Beautiful building. If you are looking for traditional Portugal, this is your place. Room was large with air conditioning. Very clean. Breakfast had good choice in beautiful dining room. We will be back. Hotel de Moura, Serviços ao cliente/atendimento at Hotel de Moura, responded to this review Dear Mr. O1980WVsarahf thank you for your great review and for giving us a perfect rating! It is always a pleasure to receive such positive feedback regarding our Hotel. We hope to welcome you back in the near future and if there is something that we can do for you, please let us know! Best Regards, Hotel de Moura.
User:MrsHWLondon
Trip type: Family
Lovely traditional hotel in a beautiful building, well-located on a pretty square in the centre of Moura
18 May 2026
This hotel occupies a very beautiful building, perfectly located in the centre of the charming provincial town of Moura, and is beautiful both outside with its tiled facade and inside with many original features and furnishings. It must have been a wonderful home in its previous life. We had a large, very comfortable room with wonderful high shuttered windows onto a side street (bathroom relatively small and not that well planned, but did the job). Reception are super-friendly and helpful. One star lost for absolutely rubbish wifi and a no-more-than adequate breakfast, albeit a lovely dining room. Definitely worth a stay and would go back (but please improve the wifi!). Don't miss the olive oil centre next door in the same square Hotel de Moura, Serviços ao cliente/atendimento at Hotel de Moura, responded to this review Dear Guest, thank you for your great review and for your preference! It is always a pleasure to receive positive feedback regarding our Hotel, especially about the building, room and our staff. However, your references deserve our attention and we will investigate in order to provide the service that our guests expect. We hope to have you back in the near future, and do not hesitate to contact us if there is something that we can do for you in your next visit! Best Regards, Hotel de Moura.
User:Joana A
Trip type: Family
Disappointed
13 Jan 2026
We didn't have the best experience, the room wasn't well cleaned when we arrived and while we stayed (for example dirty glasses weren't taken from one day to another after the room was cleaned). Pillows and mattresses didn't allow us to rest properly and due to bad isolation, light (seen through the door) and noise from the hotel gets in the room. Hotel de Moura, Serviços ao cliente/atendimento at Hotel de Moura, responded to this review Dear Mrs. Joana, we appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that this information has been passed on to our concerned staff. We hope to welcome you back in the near future, and if there is something that we can do for you, please let us know! Best regards, Hotel de Moura.
User:MaximilianMCH
Trip type: Friends getaway
STAY WELL AWAY!!
08 Aug 2025
Terrible hotel. Lobby smelled of sewage from the bathrooms on that level. Photos are very misleading, there are no romantic "gardens" - the photos are in fact the public square fronting the building. At the back of the hotel there was a strip of land which looked like the back of a farm / dump yard filled with rubbish and unkept land which leads you to a tank, which is meant to be the pool, held together by pieces of timber to get up to. Bedrooms and bathrooms are very dated and of poor standard for the price charged.Totally shocked this is even suitable as tourist accommodation. Customer service is also appalling. Hotel de Moura, Serviços ao cliente/atendimento at Hotel de Moura, responded to this review Dear Mr. Maximilian, we are very sorry to hear that several aspects of your stay did not meet your expectations. Photographs of all areas of the hotel can be viewed on all internet platforms and the garden is never mentioned as belonging to the hotel. We are surprised by your comment, since, after checking in, you went to the reception five minutes later saying that you were leaving because you were not feeling well, and our colleague tried to help you as best she could. We are even more surprised to find that you stayed in one of our most historic and most requested rooms! We are sorry that this is your position, as you are not entitled to a refund for a non-refundable booking, the terms and conditions of which you agreed to, even so, we still give you the option to change the dates of your booking. Before you came you said to us “Please can we have a reply asap. We will otherwise leave a negative review on all platforms.” However, we assure you that we will forward your comments to our management team for review in order to explore and implement improvements. Best regards, Hotel de Moura.
User:peter k
Trip type: Couples
No improvement
16 Jul 2025
Being a long time customer I do think that is no improvement for the customer and the prices keep rising…There’s no fridge or minibar in the room when is so hot .Also should have a kettle to make tea or coffee also would be great if you have at the list a bottle of water as welcome…Is no improvement in the breakfast is one of the poorest breakfast of all the hotels I stay ..Is no fried eggs or sausages ,only boiled eggs,is no variety and is always the same provided ,is no improvement at all… Hotel de Moura, Serviços ao cliente/atendimento at Hotel de Moura, responded to this review Dear Mr. Peter, we appreciate you taking the time to provide us feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. First of all, we'd like to say that some of the points you mention are facilities you'll find in hotels with a higher rating than ours. The services we provide are detailed on any of the sales platforms. Please note that this information has been passed on to our concerned staff. We hope to welcome you back in the near future, and if there is something that we can do for you, please let us know! Best regards, Hotel de Moura.