M'ar De Ar Aqueduto Historic Design Hotel & Spa

Recent Reviews: 1190

• User:johncU2860AL

  Trip type: Family

  Evora gem

  04 Sept 2026

  A lovely hotel, easily accessible by car with secure parking and within walking distance of all of the sights. Also has electric car charging facilities.Rooms are spacious and well fitted and there is a great terrace and pool area for lounging. Superb buffet breakfast and excellent food choice and service on the terrace. Two days is probably sufficient to take in all of the sites in Evora. Marta Lopes, Guest Services / Front Office at M'Ar De Ar Aqueduto, responded to this review Dear John C,Thank you so much for sharing your wonderful review.We are delighted to know that you found our hotel easy to access and appreciated the convenience of secure parking, as well as the availability of electric car charging facilities. It’s great to hear that our location allowed you to explore Évora’s sights on foot.Your kind words about the spaciousness and comfort of your room, the inviting terrace and pool area, and the quality of both breakfast and terrace dining truly mean a lot to us. We are glad that our team and services contributed to making your stay enjoyable.Thank you again for your thoughtful feedback and high ratings across all aspects of your experience. We hope to have the pleasure of welcoming you back whenever you return to Évora.Best Regards,Marta Lopes & Equipa M'Ar de Ar Aqueduto

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• User:AllieOop5

  Trip type: Couples

  A wonderful Hotel. Highly recommend.

  21 Jul 2026

  This Hotel is wonderful. The Staff are amazing and friendly and courteous.We stayed for a week and everything was so good. We were able to park our car underground safely.We had a beautiful ground floor room with a pool view and terrace with comfy seats. The bed, bathroom and toiletries were superb, dressing gowns and slippers too.The AC was just simply the best and worked brilliantly. Water is provided plus Tea and Coffee facilities.We were in Evora for a 2 day Wedding, so did a little bit of sightseeing but in almost 40* spent a lot of time by the Pool. Plentiful comfortable sun beds and effective large parasols ( you don’t get sunburnt under them! ) lovely pool towels are provided and you can change them daily.The pool bar has waiter service and wonderful beer and cocktails.There is a rooftop bar too that does very, very good food ( Pizzas, Tapas etc) and that worked out well on World Cup Football match nights.The Breakfast is incredible- best ever.Huge choices of eggs, ( some you need to order) smoked salmon, cheeses, fruit, pastries, sausages, bacon, cereals, pancakes and breads. Plus it is served until 11.30am.We ate once in the fine dining Restaurant. Very very good food, Scallops on a bed of parsnip puree, Slow roast lamb and Pork delicious. All regional specialities but nicely upmarket. A good bottle of red was recommended and we ate outside on the terrace.Big shout out to all the Staff including the Groundsmen and Housekeeping.Thankyou to the clever Bar Staff and to Rita and Jimena for their sunny smiles, hard work and endless energy! Marta Lopes, Guest Services / Front Office at M'Ar De Ar Aqueduto, responded to this review Dear AllieOop5,Thank you so much for your fantastic and detailed review.We are absolutely delighted to hear that your week-long stay with us was so enjoyable. It’s wonderful to know that the comfort of your room, especially the terrace with pool view, and the amenities provided helped make your experience memorable. We’re also glad you found the bed, bathroom, toiletries, dressing gowns, and slippers met your expectations, and that the air conditioning and refreshments added to the overall comfort.Your kind words about the staff, from the housekeeping and grounds team to our bar staff, mean a great deal to everyone here. It’s lovely to hear that you felt so welcomed and supported throughout your visit, and that the team’s friendliness made such a positive impression.We’re pleased you enjoyed the range of facilities, including the secure underground parking, the relaxing pool area with comfortable sun beds and parasols, and the variety at the pool and rooftop bars. It’s also great to know the breakfast selection and fine dining experience, as well as the regional dishes you tried, lived up to your expectations.Thank you again for taking the time to share such kind and thoughtful feedback. Your comments truly inspire us to keep delivering memorable stays, and we look forward to welcoming you back whenever you return to Évora.Best Regards,Marta Lopes & Equipa M'Ar de Ar Aqueduto

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• User:Hellofgood

  Trip type: Couples

  Huge bug problem and they know it

  29 Jun 2026

  They have a huge bug problem, termites possibly. The first room they gave us, at the end of the hall on the second floor, had hundreds of bugs, some big, some small, some with wings, some without, crawling around the floor and the walls in the entry way. We returned to the front deck to show a video. They didn't need the video. They knew they had a problem. The second room, 128, didn't have any bugs but it did stick like bug spray. We opened the doors to the terrace but it was just too smelly, too awful. I went back to the front desk and asked if they had any rooms without poison and without bugs, and the front deck clerk actually winced and said "hold a minute". Twenty minutes later we tried a third room, number 126, and it seemed okay- didn't smell bad- but then we went into the bathroom and we were greeting by more bugs. The clerk offered for us to try a forth room but by then we had had enough. We asked for our money back. He said he knew the process well as this was common for them these days. We suggested he work somewhere else where he doesn't have to say "sorry" all the time for the disgusting and/or poisonous inventory of rooms he provides to guests. We got back in the car and continued on our way without seeing Evora. Marta Lopes, Guest Services / Front Office at M'Ar De Ar Aqueduto, responded to this review Dear JGB,We are sincerely sorry to hear about your experience and appreciate you taking the time to share your feedback.Please accept our apologies for the inconvenience you encountered during your stay. We understand how frustrating this situation must have been, and we regret that we were unable to provide the experience you expected.The comfort and satisfaction of our guests are our top priorities. Any maintenance or pest control issues are addressed promptly by specialized professionals, following all applicable safety standards.We are sorry that none of the alternative rooms we offered met your expectations, and we respect your decision not to stay.Thank you for your comments, as they help us identify opportunities to improve. We hope to have the opportunity to welcome you again in the future and provide you with a much more positive experience.Best Regards,Marta Lopes & Equipa M'Ar de Ar Aqueduto

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• User:S K W

  Trip type: Friends getaway

  Extremely modern hotel not very Portuguese

  23 May 2026

  Extremely disappointed in this hotel. I was told it was an absolute 5 Star gem, and the reviews sort of support that. But I was also told they only had a suite for the four nights I am staying here. So that's what I booked. And yes, the room is huge in fact it is two rooms and a balcony. But the view from the balcony looks out at a bunch of roofs… Nothing else.The furniture definitely needs replacing as it is threadbare in places. The bed on the side near the bathroom is completely collapsed and the mattress needs replacing. Had to sleep on the far side of the bed. The curtains were probably lovely when they were first installed however they are now sad and hanging limply and do not close fully. This is unfortunate because that means the blackout drapes do not close and I like to sleep in a dark room.And also, because the hallways are very sterile they are extremely echoey. So if someone is walking down the hall with a suitcase and or talking it is very loud in the rooms.Luckily the room is large because there really is no common lounge space to sit and be comfortable. The bar is nice and the breakfast lovely but I was hoping to have more of a Portuguese experience. This hotel could be absolutely anywhere in the world and has little ambience.I am very sad because this is probably the only time I will visit Portugal And this is not the type of experience I wanted to have Marta Lopes, Guest Services / Front Office at M'Ar De Ar Aqueduto, responded to this review Dear SKW,Dear S K W,Thank you for taking the time to share your detailed feedback following your recent stay with us.We are sorry to learn that your experience did not meet your expectations, especially regarding the overall ambiance and the distinctive local feel you were hoping for. We also regret that the view from your suite and the condition of the furniture did not provide the comfort and enjoyment you anticipated.Your comments about the mattress, the curtains, and the hallways are important to us, and we appreciate you bringing these concerns to our attention. We understand that a restful environment and quality furnishings play a significant role in a memorable stay.We are glad to know you enjoyed the spaciousness of your suite, as well as your experience at the bar and during breakfast. Nonetheless, we acknowledge your disappointment that the atmosphere did not reflect the Portuguese character you were expecting.Thank you again for your valuable feedback. We take your review seriously, as it will help us make improvements for our future guests.Best Regards,Marta Lopes & Equipa M'Ar de Ar Aqueduto

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• User:C7671SXhollyl

  Trip type: Couples

  Beautiful hotel

  04 May 2026

  We thoroughly enjoyed our stay, the hotel is really beautiful and breakfast was fantastic! FarAway08412035780, at M'Ar De Ar Aqueduto, responded to this review Dear Holly,Thank you so much for your kind words! We are delighted to hear that you thoroughly enjoyed your stay at M'AR De AR Aqueduto.It’s wonderful to know that you appreciated the beauty of the hotel and that our breakfast helped make your experience even more enjoyable. Your feedback means a lot to us and motivates our team to continue providing memorable stays for our guests.We hope to have the pleasure of welcoming you back again soon!Best Regards,Marta Lopes & Equipa M'Ar de AR Aqueduto

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