Pousada Convento Arraiolos - Historic Hotel

Name: Pousada Convento Arraiolos - Historic Hotel
Address: Pousada de Arraiolos, Alentejo, portugal
Telephone: +44-204-505-9777
Rating: 4.3

Arraiolos, Alentejo, Portugal

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About Pousada Convento Arraiolos - Historic Hotel

location

This hostel is located in the rural area of Alentejo in Arriolos, a town which is known the world over for its carpets. It is surrounded by sprawling gardens and represents the ideal starting point from which to explore the town of Evora some 20 km away, which is a UNESCO World Heritage Site.

facility

The hotel has a lift and features 32 double rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Some rooms include a balcony. Rooms include a double bed. A safe, a minibar and a desk are also available. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. A terrace with sun loungers and parasols is available. A variety of refreshing drinks await guests at the pool bar. For guests who wish to keep active, cycling/mountain biking, tennis and horse riding are available. Water sports enthusiasts can enjoy paddle boating, canoeing and kayaking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Children are well looked after in the kids' club (for a fee).

meals

The dining area includes a restaurant and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Amenities at Pousada Convento Arraiolos - Historic Hotel

Facilities
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  Air conditioning
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  Lobby
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  Conference Room
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  Room Service
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  Kids Club
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Library
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  Picnic area
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  Prayer Room
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  Reception
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  Sun Deck
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
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  Outdoor sports
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Fireplace
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  Room service
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  Toiletries
Security
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  Fire extinguishers
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Gym
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  Tennis
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  Events

Location

Around this property:

Beach

100000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

458

Very Good

253

Average

Poor

Terrible

Recent Reviews: 839

User:stephanie S
Trip type: Friends getaway
Beautiful setting fabulous staff
07 May 2026
Customer service excellent!
User:Michael3112
Trip type: Solo travel
Booking cancelled by hotel
06 Jan 2026
In November 2025 I booked a stay 1-3 February 2026On 7 January 2026 I was told that the hotel would be closed for "seasonal maintenance" from 11 January to 11 February 2026.A month's closure for maintenance is something that should have been known much earlier. Jorge Quaresma, Other at Pousada Convento Arraiolos, responded to this review Dear Mr. Michael,We sincerely apologise for what happened and for any inconvenience caused.We have shared your comment with our teams to ensure that similar situations do not occur in the future.We hope to welcome you back in the near future.Kind Regards,Pousada Convento de Arraiolos
User:DadandCab
Trip type: Couples
Good stay slightly spoiled by off breakfast arrangements
16 Dec 2025
We loved this place from the moment we arrived. It’s a lovely building in lovely grounds. We had a classic room, no balcony but we loved it from the minute we opened the door. A small entrance area, a couple of comfy chairs with a table overlooking the fab view outside and a separate sleeping area. A huge tv which came in handy when the weather was bad. The hotel also has several lounges and seating areas to hang out in, inside and out. Staff were friendly, helpful and efficient. Breakfast was the only sore point. For a handful of people, it veered from an enormous buffet including hot options the first day to whatever they decided to bring to your table the next day. There was nothing left out aside from drinks, jam and butter. No cereals, breads, milk or any hot options and we weren’t given any choices at all so sent back cheese and pastries we didn’t want. We were given pre cut fruit we may not have wanted either. There has a to be a happy medium to save food waste, like simply providing guests with some options and providing what they prefer, as happens elsewhere. The pousada has great views of the surrounding countryside, the village and the castle with several places to eat in the village. Highly recommended with a top score downgraded over the silly breakfast arrangements. Jorge Quaresma, Other at Pousada Convento Arraiolos, responded to this review Dear Mr./Mrs. DadandCab,On behalf of the entire team at Pousada Convento de Arraiolos, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento de Arraiolos
User:Jasper32
Trip type: Couples
Disappointing Pousada
23 Sept 2025
Generally we were somewhat disappointed with this Pousada. On arrival, the receptionist was very severe and unwelcoming which was not a good start.Some might call the Pousada simple but I would call it basic. Sparse furnishings and in fact our bed was very hard indeed….very uncomfortable. I asked receptionist if we could have a topper on the bed and she said she would “see” which was not very reassuring. However they did put a topper on the bed and it made a significant difference for which I was grateful.The room was cleaned to a good standard each day. The breakfast was fairly good as well. However the dinner menu was very limited (1 or 2 starters, 3 main courses and 2 deserts, one of which was ice cream) and we were advised that the menu was the same every day. You can imagine how disappointed we were to be told that the main course we chose had run out…there were only 8 diners in the restaurant! Jorge Quaresma, Other at Pousada Convento Arraiolos, responded to this review Dear Mr./Mrs. Jasper32,Thank you for giving us your opinion on your recent stay. Your opinion is essential for us to improve our work.We are sincerely sorry to hear that some of our facilities did not fully meet your expectations. We regret that this happened. We have shared your comments with our Teams, and we are taking the necessary measures to improve our Guests' experiences.We would like to thank you for staying at Pousada Convento de Arraiolos and wish that, in the future, you will give us another opportunity to host you and rebuild your trust. It was a pleasure for us to have you as our Guest.Kind regards,The Team at Pousada Convento Arraiolos
User:Sunshine56588508077
Trip type: Couples
A fabulous hotel
25 Jun 2025
A fabulous hotel - one of the most beautiful, comfortable and peaceful we have ever stayed in. It offers a wonderful blend of stylish modern interiors, an elegant historic building and a calm and picturesque rural setting. Jorge Quaresma, Other at Pousada Convento Arraiolos, responded to this review Dear Mr./Mrs. Sunshine56588508077,On behalf of the entire team at Pousada Convento de Arraiolos, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento de Arraiolos