In November 2025 I booked a stay 1-3 February 2026On 7 January 2026 I was told that the hotel would be closed for "seasonal maintenance" from 11 January to 11 February 2026.A month's closure for maintenance is something that should have been known much earlier.
Jorge Quaresma, Other at Pousada Convento Arraiolos, responded to this review
Dear Mr. Michael,We sincerely apologise for what happened and for any inconvenience caused.We have shared your comment with our teams to ensure that similar situations do not occur in the future.We hope to welcome you back in the near future.Kind Regards,Pousada Convento de Arraiolos
User:DadandCab
Trip type: Couples
Good stay slightly spoiled by off breakfast arrangements
17 Dec 2025
We loved this place from the moment we arrived. It’s a lovely building in lovely grounds. We had a classic room, no balcony but we loved it from the minute we opened the door. A small entrance area, a couple of comfy chairs with a table overlooking the fab view outside and a separate sleeping area. A huge tv which came in handy when the weather was bad. The hotel also has several lounges and seating areas to hang out in, inside and out. Staff were friendly, helpful and efficient. Breakfast was the only sore point. For a handful of people, it veered from an enormous buffet including hot options the first day to whatever they decided to bring to your table the next day. There was nothing left out aside from drinks, jam and butter. No cereals, breads, milk or any hot options and we weren’t given any choices at all so sent back cheese and pastries we didn’t want. We were given pre cut fruit we may not have wanted either. There has a to be a happy medium to save food waste, like simply providing guests with some options and providing what they prefer, as happens elsewhere. The pousada has great views of the surrounding countryside, the village and the castle with several places to eat in the village. Highly recommended with a top score downgraded over the silly breakfast arrangements.
Jorge Quaresma, Other at Pousada Convento Arraiolos, responded to this review
Dear Mr./Mrs. DadandCab,On behalf of the entire team at Pousada Convento de Arraiolos, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento de Arraiolos
User:Jasper32
Trip type: Couples
Disappointing Pousada
23 Sept 2025
Generally we were somewhat disappointed with this Pousada. On arrival, the receptionist was very severe and unwelcoming which was not a good start.Some might call the Pousada simple but I would call it basic. Sparse furnishings and in fact our bed was very hard indeed….very uncomfortable. I asked receptionist if we could have a topper on the bed and she said she would “see” which was not very reassuring. However they did put a topper on the bed and it made a significant difference for which I was grateful.The room was cleaned to a good standard each day. The breakfast was fairly good as well. However the dinner menu was very limited (1 or 2 starters, 3 main courses and 2 deserts, one of which was ice cream) and we were advised that the menu was the same every day. You can imagine how disappointed we were to be told that the main course we chose had run out…there were only 8 diners in the restaurant!
Jorge Quaresma, Other at Pousada Convento Arraiolos, responded to this review
Dear Mr./Mrs. Jasper32,Thank you for giving us your opinion on your recent stay. Your opinion is essential for us to improve our work.We are sincerely sorry to hear that some of our facilities did not fully meet your expectations. We regret that this happened. We have shared your comments with our Teams, and we are taking the necessary measures to improve our Guests' experiences.We would like to thank you for staying at Pousada Convento de Arraiolos and wish that, in the future, you will give us another opportunity to host you and rebuild your trust. It was a pleasure for us to have you as our Guest.Kind regards,The Team at Pousada Convento Arraiolos
User:Sunshine56588508077
Trip type: Couples
A fabulous hotel
25 Jun 2025
A fabulous hotel - one of the most beautiful, comfortable and peaceful we have ever stayed in. It offers a wonderful blend of stylish modern interiors, an elegant historic building and a calm and picturesque rural setting.
Jorge Quaresma, Other at Pousada Convento Arraiolos, responded to this review
Dear Mr./Mrs. Sunshine56588508077,On behalf of the entire team at Pousada Convento de Arraiolos, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento de Arraiolos
User:Bruce G
Trip type: Family
Excellent Wedding Venue
08 Jun 2025
We hosted a family wedding at this Pousada. We were looked after very well by the reception and restaurant staff. Our guests praised the tranquil setting and historic character of the venue. The village also offers a couple of restaurants and is walkable if you fancy a change.Our wedding meal including traditional duck with rice was first class and the wines were highly rated by our thirsty guests.The bedrooms are large and airy and can be kept cool with the heavy shutters.Well done to all the staff.
Jorge Quaresma, Other at Pousada Convento Arraiolos, responded to this review
Dear Mr. Bruce G,On behalf of the entire team at Pousada Convento de Arraiolos, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento de Arraiolos
Arraiolos, Alentejo
About Pousada Convento Arraiolos - Historic Hotel
User Rating & Reviews
07 Jan 2026
17 Dec 2025
23 Sept 2025
25 Jun 2025
0204 505 9777