Vila Gale Collection Elvas

Recent Reviews: 356

• User:FFM9

  Trip type: Family

  Excellent historical venue, with a spa and pools

  03 Apr 2026

  Very scenic hotel, very well located in Elvas, near the fortress walls, 50mns drive to Merida or 1h40 to caceres, it is the prefect base to explore both Extremadura and west part of Alentejo.Easy to find, you unload your suitcases either at its entrance, or drive intonthr garage, on the right after the entrance (ring the bell) there is a lift to ground floor.There's plenty parking im the street and around Elvas, in particular in the evenings, and it was free of charge, the hotel has about 20spots, for 10€ a day, a good deal in case the town ia full. The reception is literally at the entrance door to the street. The building is a former Covent, reconverted into a luxury style hotel.However, no bell boy to help.you schlep luggages to the room, like you would expect here, our room was 212, on ground floor toward the spa. We had plenty of space, 2 armchairs and a round table, plenty storage space, a tiny bathroom, and unfortunately no in room espresso machine like in any 4 stars nowadays.The bed was a large king size, 1.8m by 2m, we had a view on the city fortification and the alentejo partly. Other rooms on 1st floor or further to the left seems to have open views to the Alentejo, so much better.Across our room was located another inner garden with a playground, small water slides for young kids, while the main pool (not heated) is in another courtyard and garden between the spa and the main building. Outdoor pool area was fantastic, lot of sun during all day long, a small garden with olive trees, and the smaller heated indoor pool is next to it, together with the small gym and spa (2 saunas and a squared type jacuzzi,...). Nb: to enter the pool and spa you must have flip flops and a swimming cap.Bar serves well priced drinks, 9 to 11€, either indoor or at the pool. The main restaurant is as well along the main gorgeous courtyard, where you will have breakfast in the mornings.Breakfast is of good quality and choice is varied, juices are freshly pressed, fruits of the season freshly cut, you can order various omlets, and coffee was good too.While the building and installations are prime, so is the location too. The service felt sub par, no one helped us with suitcases, our demand for a room far from the bar and access was disregarded as we close enough to the bar to hear the music played by some kind of traditional band one evening, and be awokenened by many unruly guests shouting on their way to their bed at midnight every night. Clearly management, when guests ask for a quiet room in their booking and again at reception, this must be honored. Same with letting guests schlepp luggages, and not providing any bell boy service in such establishment.If these could be improved this establishment would be fail proof. Everyone was friendly, the place is superb, the location Elvas is unique, and price was right considering (120€ per night)I can only recommend this hotel overall. Vila Galé Hotéis , Diretor-Geral at Vila Gale Collection Elvas, responded to this review We would like to thank you for taking the time to share your feedback regarding your recent stay at the Vila Galé Collection Elvas. All comments and suggestions are of the utmost importance to us, as they enable us to continuously improve our services. We would be honoured if you continued to choose Vila Galé Hotels, and in particular Vila Galé Collection Elvas, and we look forward to welcoming you back so that we may have the opportunity to demonstrate our commitment to the continuous improvement of the quality of our services. Kind regards, Carlos Costal, Assistant Manager

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• User:344blankas

  Trip type: Solo travel

  Historic convent hotel with superb gastronomy

  20 Sept 2025

  The hotel is in the upper, old part of Elvas and is a huge, gorgeous former convent building. The rooms are huge and bring the high standards of the Vila Gale chain. But the real highlight is just walking around the hotel, including the pool area and the main cloister garth. There is a fantastic bar in the hotel and drinks can be enjoyed in the courtyard or the cloister corridors. Breakfast was a super lavish buffet featuring the area’s signature Alentejo bread. On a return visit would love to try their award winning chef dinner dishes. A one-night stay here in September was also very reasonably priced and Elvas is a wonderful UNESCO city worth everyone’s bucket list. Vila Galé Hotéis , Diretor-Geral at Vila Gale Collection Elvas, responded to this review Thank you for your comments regarding your experience at the Hotel Vila Galé Collection Elvas. The team at this hotel is delighted with the results of their work and the satisfaction of our guests, and your rating motivates us even more to continue doing our best to be ‘Always close to you’ and exceed your expectations whenever possible. We hope to welcome you back to one of our Vila Galé Hotels in Portugal, Brazil, Cuba or Spain. Yours sincerely, Carlos Costal, Assistant Manager

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• User:R K L

  Trip type: Couples

  Converted from 18th century convent...

  21 Apr 2025

  Nestled within the walls of the fortified city of Elvas, this hotel once served as the Saint Paul Convent. Its conversion to Vila Gale Collection Elvas brings 18th century architecture into the modern era and utilizes vast interior open spaces for both public and private areas. Although our suite was very spacious and had wonderful views of the nearby ramparts from all the rooms, it was surprisingly sparsely furnished and with extremely uncomfortable seating options. Our interactions with the staff were always pleasant and helpful. We opted to include breakfasts and were not disappointed. We even went for dinner in the hotel and were delighted with our seafood mains of Sea Bass and Golden Cod fillets and of course a nice bottle of Val Moreira Reserve White. Vila Galé Hotéis , Diretor-Geral at Vila Gale Collection Elvas, responded to this review We would like to thank you for taking the time to publish your opinion of your recent stay at the Vila Galé Collection Elvas. All comments and suggestions are extremely important to us as they allow us to constantly improve our services. We would be honoured to be able to continue to count on your preference for Vila Galé Hotels and especially for Vila Galé Collection Elvas and we hope to welcome you again, so that we can have the opportunity to demonstrate our commitment to the continuous improvement of the quality of our services. Cordially, Carlos Costal Assistant Manager

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• User:MayerlingMignon

  Trip type: Couples

  Disappointing

  25 Mar 2025

  The reception is good but the decor is weird. The hallways are peopled by spooky mannequins lurking in corners in different military uniforms. The central cloister courtyard is lovely. The room was very spacious. The en-suite was not. The bed was very hard and a sweet housekeeper arrived with a topper to make it more comfortable when I complained. The room was about 18° so I put the heating on but it cut out half way through the night and I woke at 6am too cold to get back to sleep. No amount of button pressing would make the heater come back on. Breakfast was good, hot food cooked to order not dried out under lamps or in chafing dishes - except for the coffee which was dire dish water. I can’t comment on the dining room as we ate out in more genial surroundings. I can’t comment on the spa as we didn’t use it. I just feel that it could be so much better. Vila Galé Hotéis , Diretor-Geral at Vila Gale Collection Elvas, responded to this review We would like to thank you for taking the time to publish your opinion of your recent stay at the Vila Galé Collection Elvas. All comments and suggestions are extremely important to us as they allow us to constantly improve our services. We would be honoured to be able to continue to count on your preference for Vila Galé Hotels and especially for Vila Galé Collection Elvas and we hope to receive you again, so that we can have the opportunity to demonstrate our commitment to the continuous improvement of the quality of our services. Cordially, Carlos Costal Assistant Manager

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• User:Ignacio C

  Trip type: Couples

  A Historical Site in Winter... A Camping in Summer!

  12 Aug 2024

  Vila Gale Elvas is an amazing historical site. Magnificently maintained and excellent staff, but one receptionist (Jose), who hopefully will be re-trained for dealing with Spanish guests... Rude, unpleasant, and misconducted with my wife and me... very uncomfortable! (even me being a club member... never seen!!)The rooms are spacious and comfortable with everything you may need. Good breakfast, variety, and quality are highly cared. The cleaning service "just good", but they don't do more than minimal service...in four days, they didn't renew the toiletries... Parking is very good, spacious, and easy. Excellent!The very worst point: guests don't have/respect any rules... (at least in summer)... swimsuit and T-shirt all day, from breakfasttodinner...some one with the same for three days...; even when staying at the luxury social rooms... During the day, in summer, this historical site becomes a "Camping"... but...4****... hahaha. I realised just at the arrival that I was in a camping...(too late)...I firmly recommend this Vila Gale for wintertime... never ever in summer months! Vila Galé Hotéis , Diretor-Geral at Vila Gale Collection Elvas, responded to this review Estimado Sr. Ignacio,Nos gustaría agradecerle el tiempo dedicado a publicar su opinión sobre su reciente estancia en el Vila Galé Collection Elvas. Lamentamos profundamente no haber estado a la altura de sus expectativas. Le aseguramos que tomamos debida nota de todos los comentarios para implementar medidas destinadas a mejorar nuestros servicios. Sería un honor poder seguir contando con su preferencia por los Hoteles Vila Galé y, en especial, por el Vila Galé Collection Elvas. Esperamos recibirle de nuevo, para tener la oportunidad de demostrar nuestro compromiso con la mejora continua de la calidad de nuestros servicios.Cordialmente,Carlos CostalSubgerente

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