Excellent modern hotel with delightful staff buffet breakfast was very substantial and dinner in buffet style too very generous Good position for exploring Evora
User:Sebastião S
Trip type: Couples
Not worth the price. I don't recommend.
14 Dec 2025
Extremely disappointing. The restaurant feels like a canteen.They charge you for any little opportunity available - parking, robe, swim cap, you name it.
Vila Galé Hotéis, Dueño at Vila Gale Evora, responded to this review
Dear 17sebasti_os,Thank you for sharing your feedback regarding your stay at Vila Galé Évora. We regret to learn that your experience did not meet your expectations.We are sorry that the restaurant atmosphere was not to your liking. Your comments have been shared with the relevant team, as guest feedback is essential for us to continuously improve our services.Regarding the additional charges mentioned, these apply only to optional services and items and are communicated in advance, in accordance with standard practices in many hotels. Nevertheless, we understand that this may not have matched your expectations, and we regret any disappointment caused.We appreciate your comments and hope to have the opportunity to welcome you again in the future and provide a more positive experience.Kind regards,João Pedro FerreiraAssistant DirectorVila Galé Évora
User:craigfio
Trip type: Friends getaway
Great Hotel, Greet Staff, Greet Experience
27 Sept 2025
First stop in Portugal was in Evora at the Vila Gale Evora Hotel.Our experience was wonderful. The hotel was very modern with restaurant, pool and bar. It was run very efficiently and the staff was very personable and helpful. The rooms were comfortable and bed was great. Give it 5 stars.Like to thank some staff ...Constanca, Joana, Bea and Miguel, the asst. mgr. for the restaurant reservation he got for us on our last night in Evora at"Lombardo's", it was a winner.
Vila Galé Hotéis, Proprietário at Vila Gale Evora, responded to this review
Hello,Thank you so much for your amazing review! We're really happy to hear that your first stop in Portugal was such a great experience. It’s wonderful to know you enjoyed our modern facilities, the pool, the restaurant and bar, as well as the comfort of our rooms.A special thank you for mentioning Constança, Joana, Bea and Miguel — they’ll be thrilled to know they made your stay even better. And we’re glad the restaurant recommendation at Lombardo’s was a hit!We truly appreciate the 5 stars and hope to welcome you back again soon.Kind regards,Vila Galé Évora
User:ronaldsole
Trip type: Couples
Ideal for a night or two
24 Sept 2025
Liked:Clean comfortable room and bathroom. Pleasant, helpful receptionists. Excellent buffet breakfasts. Location on the fringe of the old city. Disliked:Shortage of plug points for devices. No coffee machine or fridge. No swimming pool robes (except in “superior” rooms) as you discover the hard way. Guests are issued tickets for towels at the pool but have to return to reception to ask for robes (€5 each), which are then delivered to their rooms on the far side of the hotel, to be fetched before trekking back to the brilliant heated pool. So if you want to swim, make sure you ask for a robe at check in.
Vila Galé Hotéis, Proprietário at Vila Gale Evora, responded to this review
Hello,Thanks a lot for your review! We're happy to hear you enjoyed the clean and comfortable room, our friendly reception team, the great breakfast, and the location close to the old town.We appreciate your comments about the plug points and the lack of a coffee machine and fridge — we'll take this onboard. Sorry as well for the inconvenience with the pool robes. Your suggestion about mentioning this at check‑in is very helpful, and we’ll work on making this clearer for future guests.Glad you enjoyed the heated pool, and we hope to welcome you back soon!Kind regards,Vila Galé Évora
User:wanderlust4evermor
Trip type: Couples
Lacking personality and paper thin towels
13 Mar 2025
Avoid this hotel if you can. It is a glass box and once you get into the dull rooms it gets worse. The bed is rock hard. The pillows seem to be stuffed with rags. The towels are paper thin. Breakfast is okay. We had to stay here as part of a tour group, but I would not stay here by choice. The people who work here are all very nice. It is just the hotel that leaves much to be desired.
Vila Galé Hotéis, Proprietário at Vila Gale Evora, responded to this review
Dear guest, we are sorry we were unable to exceed your expectations. Every day we are working towards a better service.Best regards