Apartamentos Turisticos Neptuno

Recent Reviews: 731

• User:889evieg

  Trip type: Family

  Maintenance works needed

  12 Sept 2025

  Location is very outside of the town.Front desk staff, the girl we always ended up dealing with was not helpful at all, there was a young guy there that deemed more willing to help that i tried to get once or twice. Food was nice and bar staff were lovely.Very little every day items in the shop.Apartment: we were in a 2 bed, decor very out dated, marks on the floor that clearly had been there for years, chips out of the tiles, the sliding door leading to the tiny balcony is ready to blow right out off the hinges.Beds are literally like rocksOverall there is alot of maintenance works that needs to be done. I am aware the place is cheaper but its still expensive enough the least one could expect is to sleep without the rattling of the door and on a comfortable bed.

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• User:Sujan R

  Trip type: Friends getaway

  Got good and bad experience at same Time;)

  30 Aug 2025

  We did the Booking from Booking.com and this time we were really disappointed because we weren't clearly informed about the deposit we have to do in check-in.There was nothing mentioned while we did booking and we did the deposit of 400€(100€ per person) and we realised it was not mandatory for everyone.They weren't asking deposit for portugues people and some other.So should we take this as a racial discrimination?And they also wanted the deposit in cash .So how can we get prepared about the deposit if we weren't informed before clearly .They said the previous day we can have buffet breakfast for 13€ per person and when we went next morning...the guy said buffet breakfast is not for you ..if we want something we have to order something else ;)It was really rudeBut Rooms were clean ,And price worthy but they really neet to update about this deposit information

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• User:Tourist55862041615

  Trip type: Family

  Good Hotel

  19 Jul 2025

  Had a great time; the staff were lovely, the room was comfortable, and everything we needed was there. My son and I had no problems, and if I go back to Albuferia, I would stay there again without a doubt.

• User:Nomad29903537061

  Trip type: Family

  Just a few tips…

  19 May 2025

  I stayed here with my daughters the middle of March to the start of April. We had a lovely holiday, the grounds were well maintained, we loved the indoor pool and hot tub! It was very quiet as we were very early in the season but the lounge bar and poolside bar opened before we left and the staff couldn’t have been nicer, the breakfast was good and the on-site shop was very reasonable 😊We used Uber eats at night and they delivered groceries daily to us too, u can get up to €15 euro off €25 in several of the grocery stores with Uber one so this was brilliant 🤩 We used bolt for taxis and we got to everywhere locally for between €3/4. There’s a great Japanese all you can eat buffet restaurant close to the New Town that was exceptional, we went there twice and had a toddler and they couldn’t have been nicer, very welcoming and made a fuss of the baby and the food was top class 💯 Zoo marine was approx €10 each way in a bolt and we went there 2 days, the second day was only €12 each, we would have went back for a 2nd day full price it was so good!Overall we had a lovely holiday, we didn’t have a cleaner as we booked a private apt within the hotel, we had lots of extras in our apt so l can’t speak for the rooms but the facilities were great for the price I paid.

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• User:Chloe B

  Trip type: Friends getaway

  AVIOD AT ALL COST

  11 May 2025

  Came on my hen do, the hotel require £100 deposit each which we got back when we left. I had left money in my bedroom and the cleaners had been in and stolen €250. They had also been looking in my friends suitcases in a different room moving things around. It was also dirty with poo on the walls. AVOID