Hotel Termal

Recent Reviews: 514

• User: craigstorton1

  Trip type: Couples

  Wedding Anniversary

  We visited Caldas De Monchique in 2019 for a half day and promised we'd return, and her we are in our 5th wedding anniversary, staying over night. It's beautiful, all the summer tourists have departed, leaving the peace and tranquility of this beautiful spa town/village with 6 separate hotels on different levels, different areas for pool and restaurant but all in walking distance of the main squar… Read moreWe visited Caldas De Monchique in 2019 for a half day and promised we'd return, and her we are in our 5th wedding anniversary, staying over night. It's beautiful, all the summer tourists have departed, leaving the peace and tranquility of this beautiful spa to… Read more

• User: serine s

  Trip type: Couples

  Beautiful hotel would go again

  My husband and I booked a week at this hotel and had a beautiful stay.Check-in was a little delayed. We arrived at 3pm but didn’t get into our room until 4:30pm. During that time, we made use of the bar, where the staff were a delight and made some beautiful cocktails for us to enjoy. The bar itself was lovely, and we really enjoyed the chilled atmosphere. It was a shame that from Monday to Thursd… Read moreMy husband and I booked a week at this hotel and had a beautiful stay.Check-in was a little delayed. We arrived at 3pm but didn’t get into our room until 4:30pm. During that time, we made use of the bar, where the staff were a delight and made some beautiful c… Read more

• User: MrsDanielCraig

  Trip type: Couples

  Appalling Customer Service

  Let’s say that we didn’t actually stay here due to the horrendous customer service. We received an email confirmation for 15.00 check in and our room wasn’t available, after 15 minutes we were eventually offered “an upgrade” which it transpired was a dingy, musty inferior room with a tiny bed. When I returned to reception to discuss our disappointment I was told that the manager would speak to me.… Read moreLet’s say that we didn’t actually stay here due to the horrendous customer service. We received an email confirmation for 15.00 check in and our room wasn’t available, after 15 minutes we were eventually offered “an upgrade” which it transpired was a dingy, mu… Read more

• User: jainawaf

  Trip type: Couples

  Good hotel to stay, with great swimming pool

  We stayed here for 3 nights and it was great. I really don't know why they have negative reviews. The staff was very, very friendly and nice. The new director/manager Ivo helped us a lot, with gluten free food and overall great service. The card that you get from the hotel gives you entry to a lot of buildings in the village. There is a very pretty garden and swimming pool, a lot of different room… Read moreWe stayed here for 3 nights and it was great. I really don't know why they have negative reviews. The staff was very, very friendly and nice. The new director/manager Ivo helped us a lot, with gluten free food and overall great service. The card that you get f… Read more

• User: Nellychips

  Trip type: Couples

  Disappointing

  Very disappointing, very basic room albeit elegant. Spa was closed the bar also closed at 6pm. The staff answer to any request was No. Basic breakfast which there wasn’t enough of for all the guests. Iv never experienced hospitality like it in portugal. We checked out.Very disappointing, very basic room albeit elegant. Spa was closed the bar also closed at 6pm. The staff answer to any request was No. Basic breakfast which there wasn’t enough of for all the guests. Iv never experienced hospitality like it in portugal. We che… Read more