Pure Monchique Hotel

Recent Reviews: 25

• User: Augusto C

  Trip type: Couples

  disapppointing

  We stayed in suite and the room was really nice. However, the room was in need of some repairs. Curtains were not properly hang, the closet doors were also not functioning well. The shower needed some cleaning on the base (there was some nasty mould). Also the room was not cleaned on the day after we arrived. They seem to be running short on staff.Breakfast was just average. Expected a bit more fo… Read moreWe stayed in suite and the room was really nice. However, the room was in need of some repairs. Curtains were not properly hang, the closet doors were also not functioning well. The shower needed some cleaning on the base (there was some nasty mould). Also the… Read more

• User: Petula B

  Trip type: Solo travel

  Lower your expectations of the facilities and you could have a great stay.

  Let’s get the negatives out of the way first. The hotel reception should have been 24 hours but is currently closed. No massive drama just a pain having to lug cases up the cobbled street as I arrived late in the evening. The mini bar is an empty fridge. The coffee machine is an expresso machine that didn’t work. There is no safe in the room. Of the two restaurants only one is open and the menu di… Read moreLet’s get the negatives out of the way first. The hotel reception should have been 24 hours but is currently closed. No massive drama just a pain having to lug cases up the cobbled street as I arrived late in the evening. The mini bar is an empty fridge. The c… Read more

• User: Katie B

  Trip type: Family

  Extremely Disappointing – Definitely Not 4 Stars

  Our stay at this hotel was extremely disappointing and far from a 4-star experience.The issues began at check-in, where the receptionist was rude and unhelpful. When I asked if the room had a kettle, I was told no and handed one at the desk to carry — on top of two suitcases, a pram, and our 8-month-old baby. No assistance was offered. We were also not informed that our room was two flights of sta… Read moreOur stay at this hotel was extremely disappointing and far from a 4-star experience.The issues began at check-in, where the receptionist was rude and unhelpful. When I asked if the room had a kettle, I was told no and handed one at the desk to carry — on top o… Read more

• User: haydn j

  Trip type: Couples

  Lovely hotel in a beautiful location

  My wife and I had a lovely time at this hotel,( Pure Monchique) to be honest we could not understand the negative reviews.not so good point.1. the instructions of how to access the grounds and gain entry to my hotel were rather disorganised, But once we had picked up the key we were fine.Many good points.The room was lovely, clean with a nice sized clean bathroom, and good air con.The staff were v… Read moreMy wife and I had a lovely time at this hotel,( Pure Monchique) to be honest we could not understand the negative reviews.not so good point.1. the instructions of how to access the grounds and gain entry to my hotel were rather disorganised, But once we had pi… Read more

• User: DEXREE

  Trip type: Couples

  Hit and Miss

  Special Spa Treat Valentine Dinner Bed and Breakfast. Looked like a lovely thing to do. Have to say the reality was nothing like the promised experience. Hotel well appointed with comfortable beds . All very clean and tidy. We had to remind Reception about the 'special treats' that were promised in the promotion. Reception quickly sent up some long out-of-date chocolates and the sort of Espumante… Read moreSpecial Spa Treat Valentine Dinner Bed and Breakfast. Looked like a lovely thing to do. Have to say the reality was nothing like the promised experience. Hotel well appointed with comfortable beds . All very clean and tidy. We had to remind Reception about the… Read more