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Canadiano Urban Nature Hotel

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Canadiano Urban Nature Hotel

locationSao Miguel Island- Ponta Delgada, Azores

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About Canadiano Urban Nature HotelAbout Canadiano Urban Nature Hotel

Location

The city hotel is situated in the historic centre of the city of Ponta Delgada, near the Carlos Machado Museum, the Jose do Canto Garden, the Santana Presidential Palace and the University of the Azores, and just 500 m away from the Ponta Delgada city gates and the traditional shopping area. Nordela (São Miguel Island) is approximately 4 km from the city hotel.

Facility

The hotel has a lift and features 2 junior suites and 48 double rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, horse riding, diving and a gym. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Catering options include bed and breakfast and half board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Gluten-free meals and vegetarian dishes can be prepared on request.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Canadiano Urban Nature Hotel Amenities at Canadiano Urban Nature Hotel

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

    • -

      Half Board

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

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      Diving

    • -

      Gym

    • -

      Horse Riding

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      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

200 m

Beach

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

179

Very Good

341

Average

92

Poor

29

Terrible

14

Recent Reviews: 655

  • User:mikegQC

    Trip type: Couples

    Very good spot with free parking.

    rating08 Apr 2026

    Great spot. Well located. Rooms are spacious and are well appointed. Included breakfast is great and staff is very very helpful and nice. Free parking is a pl Andreia Pavão, Diretor-Geral at Canadiano Urban Nature Hotel, responded to this review Dear Guest,Thank you so much for your kind review!We’re really happy to hear you enjoyed our location, spacious rooms, breakfast, and especially our team’s service.It’s also great to know the free parking was a plus for your stay. :)We truly appreciate your feedback and hope to welcome you back again soon!Kind regards,Canadiano Team

  • User:Auster L

    Trip type: Couples

    It is a very good hotel/motel over-all, very conveniently located closed to the old town centre

    rating22 Dec 2025

    This Canadiano Urban Nature Hotel is a gem in the old town area. It is located near to the main attraction, probably just 10 minutes walk away. And yet it has a very spacious parking area at the back. The rooms are nicely renovated recently, and of very good sized and adequately furnished. There are plenty of USB and power outlets at the desk area and at the sides of the bed. For the power outlets, there are BOTH European and universal (American, British) formats. The breakfast is very good, and you can see the bread being freshly baked in-house every morning. The hot breakfast items do get changed every day (I stayed 3 days). Andreia Pavão, Diretor-Geral at Canadiano Urban Nature Hotel, responded to this review Dear Guest,Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay at the Canadiano Urban Nature Hotel.It’s great to know that our central location, spacious parking, and recently renovated rooms met your expectations. We’re also glad you appreciated the variety of universal and USB plugs and our breakfast.Your kind words motivate our team to continue providing excellent service and a comfortable experience for all our guests. We hope to welcome you back on your next visit to Ponta Delgada! :)Kind regards,Canadiano Team

  • User:Kathy K

    Trip type: Couples

    Functional, clean and convenient to local attractions

    rating19 Nov 2025

    We stayed for 7 nights in early November '25. The hotel was clean, welcoming, modern. Breakfast was substantial, and included in the price. The staff were always quite helpful and kind - even helping with finding our way to a meeting point that we couldn't find on the map. We were able to walk easily to the main attraction and shops in town. There was also a lovely bakery right next door, and a pub that had good food and inexpensive beverages on tap within 100 meters. Andreia Pavão, Diretor-Geral at Canadiano Urban Nature Hotel, responded to this review Dear Guest,Thank you so much for taking the time to share your experience with us. :)We’re delighted to hear that you enjoyed your 7-night stay and found the hotel clean, modern, and welcoming. It’s wonderful to know that our breakfast, convenient location, and nearby shops and eateries added to your visit.We’re especially pleased that our team was able to assist you with directions and make your stay more comfortable — providing helpful and attentive service is something we truly value.We hope to have the pleasure of welcoming you back on your next visit! Safe travels and thank you again for choosing to stay with us.Kind regards,Canadiano Team

  • User:565urszulam

    Trip type: Family

    Very good experience

    rating08 Aug 2025

    We really enjoyed staying at the hotel. I chose it because of the parking lot it offered. The room for three people on the first floor also met our expectations. It was big and quiet. Breakfast was tasty and on two days we had it, they offered slightly different products. They had excellent local cheeses, good fruit. What I didn't like was coffee. Andreia Pavão, Diretor-Geral at Canadiano Urban Nature Hotel, responded to this review Dear Guest,Thank you for sharing your experience with us!We’re delighted to hear that you enjoyed your stay, appreciated the convenience of our parking, and found your room spacious and quiet. It’s great to know you liked the variety at breakfast, especially our local cheeses and fresh fruit.We’re sorry to hear that the coffee did not meet your expectations, and we’ll certainly take your feedback into account as we continue to improve.We hope to welcome you back again soon. :)Kind regards,Canadiano Team

  • User:vinoblanco8888

    Trip type:

    rating21 Jul 2025

    I am rating this is "3-Average" because there were a couple of issues, but to be clear, we enjoyed our stay and I would not hesitate to recommend it for a reasonably priced stay. The Kind bed was great and and the room was comfortable overall. Housekeeping was good and we appreciated the provision of robes. The included breakfast was very good. Hotel location is good--it's a short walk to restaurants, etc. The two issues: 1) Sink in our room was badly cracked; 2) The soundproofing is non-existent; the room doors do not seal properly and you can hear all the hallway noises. In fact, we were sitting in the lounge one evening and another guest came from her room to ask us to keep it down, and we weren't even talking loud! Of course, we happily complied with her request, but the hotel should fix this--guests should be able to chat in the lounge without disturbing other guests in their rooms. Andreia Pavão, Diretor-Geral at Canadiano Urban Nature Hotel, responded to this review Dear Guest,Thank you for taking the time to share such a detailed review of your stay. :) We’re very pleased to hear that you enjoyed the comfortable bed, appreciated the housekeeping service and amenities, and found our breakfast and location to your liking.We’re sorry to learn about the issues you encountered with the cracked sink and the lack of soundproofing. Your feedback is extremely valuable, and we will be reviewing these points with our team to ensure improvements are made.It’s great to know that, despite these concerns, you would still recommend us for a reasonably priced stay.We hope to welcome you back in the future and provide you with an even better experience!Kind regards,Canadiano Team

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