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Gaivota

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Gaivota

locationSao Miguel Island- Ponta Delgada, Azores

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About GaivotaAbout Gaivota

Location

The hotel is situated just a few metres from supermarkets, restaurants, outdoor cafes, rent-a-car and other shops. The historical centre is just a 10-minute walk and public transport leaves from a point close to the hotel to take guests into the city centre. The Sete Cidades, Furnas and Fogo lakes are 30, 75 and 45 min by car, respectively. Caldeira Velha is a 45-minute drive from the aparthotel.

Facility

A junior suite, 2 suites, 19 apartments, 2 single rooms and 14 double rooms are located on 5 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The apartment hotel has wheelchair-accessible facilities. A variety of shops are available, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include medical assistance, a transfer service, room service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the sea view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. A safe and a desk are also available. A fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station, as well as a complete set of utensils, is a standard feature. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 38 non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Golf and horse riding are organised by third-party operators. Guests can enjoy a range of leisure facilities and activities, including a kids' club and a dance club.

Meals

Dining facilities include a breakfast room and a bar. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day.

Payment

The apartment hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Gaivota Amenities at Gaivota

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Conference Room

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Sanitiser dispenser

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Golf

    • -

      Horse Riding

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

180

Very Good

116

Average

56

Poor

15

Terrible

11

Recent Reviews: 378

  • User:Sydnie B

    Trip type: Family

    Nice stay on the marina

    rating04 Jun 2026

    Nice hotel. Some website details are outdated/misleading. Small pool and sauna location need reservation. Breakfast has many options for all kinds of eaters. Beds and pillows are very firm.

  • User:Gillian A

    Trip type: Friends getaway

    Excellent

    rating11 May 2026

    We both had a fantastic time at this hotel. It was recommended by somebody we met whilst visiting the island last year but it far exceeded our expectations. The hotel was very clean and our rooms were of a high standard. The staff were exceptionally helpful and friendly and went out of their way to ensure we had a good time. There was a fabulous choice for breakfast and the poached eggs were perfect every time.The wellness room was a fantastic addition and most times we had it all to ourselves.We had a suite which overlooked the marina and although the road was quite noisy with the balcony doors closed at night it never disturbed us. Hotel Gaivota Azores, Other at Hotel Gaivota, responded to this review Dear Gillian,Thank you for sharing your lovely feedback. We are delighted to know that you had such an enjoyable stay with us and appreciated the comfort of your suite, our wellness facilities, and the quality of our breakfast. A special thank you for your kind comments regarding our team as well.We truly hope to welcome you back again soon.Best regards,Anderson SantanaFront Desk

  • User:G L

    Trip type: Couples

    Perfect Location

    rating11 May 2026

    The perfect location - the view from the balcony was amazing! An easy walk to the centre, bars and restaurants.The room was adequate, a little stark but the bed was firm (just how I need it to be) and there was a ton of great pillows. Clean and tidy hotel.The two ladies on reception were lovely, helpful and always smiling.The buffet breakfasts were a bit luke warm but when ordering from the menu all was good. Hotel Gaivota Azores, Other at Hotel Gaivota, responded to this review Dear Gillthecook Thank you for your kind feedback. We are pleased to know you appreciated our central location, comfortable rooms, and the friendliness of our team.Your comments are truly valued, and we look forward to welcoming you back for another pleasant stay.Warm regards,Anderson SantanaFront Desk

  • User:bluebeachesvacation

    Trip type: Couples

    Excellent value and location!

    rating19 Apr 2026

    Everything was excellent. The staff went out of their way for us, breakfast was perfect, and the apartment we booked was great value for the money. The hotel is well situated also. We loved the pool/steam room/sauna also! Hotel Gaivota Azores, Other at Hotel Gaivota, responded to this review Dear Guest,Thank you for choosing our hotel and for your positive feedback on your stay with us. We are glad that you had a pleasant stay.We truly appreciate your feedback and hope to welcome you again soon.Best regards,Rodrigo Duarte

  • User:golfguy14

    Trip type: Couples

    Great stay.

    rating29 Mar 2026

    An excellent Hotel with an efficient staff, in particular the housekeeping, breakfast room, and front desk. Well situated in Ponta Delgada with easy access to the downtown and harbour areas. Hotel Gaivota Azores, Other at Hotel Gaivota, responded to this review Dear guest, Thank you for choosing our hotel and for your positive feedback on your stay with us. We are glad that we exceeded your expectations and that you had a pleasant stay. We are very grateful to customers who rate us highly. We hope to see you again at our hotel. Kindest Regards, Miguel - Hotel Gaivota Team

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