Hotel Cruzeiro

Recent Reviews: 115

• User: claudej399

  Trip type: Business

  Be careful with their no-show policy — even force majeure doesn't matter to management

  The hotel itself may be fine, but I strongly advise any traveller — whether an individual tourist or part of a group — to think twice before reserving here.Our Erasmus delegation (7 teachers from France and Italy) had booked and fully prepaid rooms for February 8–14, 2026. Due to severe weather conditions, our flights were unable to land on Terceira Island and we were diverted, arriving two days l… Read moreThe hotel itself may be fine, but I strongly advise any traveller — whether an individual tourist or part of a group — to think twice before reserving here.Our Erasmus delegation (7 teachers from France and Italy) had booked and fully prepaid rooms for Februar… Read more

• User: MJ M

  Trip type: Friends getaway

  The shower floods the whole bathroom!

  We stayed 3 nights and it was mostly okay. The rooms are comfortable and the beds are as well. The breakfast offers a lot of selections. There isn’t a restaurant on site, just a lounge that has a very small selection of snack items. The outside noise in the rooms is very loud. It is like there is no window, and there is a lot of road traffic and a fire station mere steps from the hotel. We had a h… Read moreWe stayed 3 nights and it was mostly okay. The rooms are comfortable and the beds are as well. The breakfast offers a lot of selections. There isn’t a restaurant on site, just a lounge that has a very small selection of snack items. The outside noise in the ro… Read more

• User: OnAir52975604560

  Trip type: Business

  Very noisy.

  Very noisy.Unfortunately if you need to rest, definitely it is not the best option. Even if the staff is very polite and nice.The acoustics are very bad.Very noisy.Unfortunately if you need to rest, definitely it is not the best option. Even if the staff is very polite and nice.The acoustics are very bad.

• User: MabdRosa

  Trip type: Solo travel

  Nice welcome at this hotel. Good location. Shame about the noise!

  The welcome at this hotel was nice, its located close to the main streetsThe room was a good size with a huge bed.The bed was comfortable.There was a nice shower, the room had Air Con.There was a safe but no instructions in English and I closed it but I couldn’t open it again…!There was a kettle.There was a mini bar which was locked, so why have it there? The toiletries were very poor quality. I h… Read moreThe welcome at this hotel was nice, its located close to the main streetsThe room was a good size with a huge bed.The bed was comfortable.There was a nice shower, the room had Air Con.There was a safe but no instructions in English and I closed it but I couldn… Read more

• User: citizen132002

  Trip type: Couples

  A nice hotel with one major flaw (for us).

  I'll give it 3 stars for one main reason - humidity in the rooms. Yes, it is logical to be humid in a place like the Azores, but not in a 4-star hotel, which otherwise well deserves its rating here. We have been on daily hikes and it took us a while with the help of a hair dryer to dry our shoes and clothes. Otherwise, they would never dry and our plans would have been spoilt. Other than that, the… Read moreI'll give it 3 stars for one main reason - humidity in the rooms. Yes, it is logical to be humid in a place like the Azores, but not in a 4-star hotel, which otherwise well deserves its rating here. We have been on daily hikes and it took us a while with the h… Read more