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Hotel Verde Mar & Spa

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Hotel Verde Mar & Spa

locationSao Miguel Island - Capelas, Azores

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About Hotel Verde Mar & SpaAbout Hotel Verde Mar & Spa

Location

Centrally located in Ribeira Grande, this hotel is right on the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. Everyday necessities can be purchased at the supermarket. Children can enjoy the playground. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service (for a fee), a car hire service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf and horse riding. Water sports available at the hotel include windsurfing, canoeing, catamaraning, kayaking and diving. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and table football. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. An entertainment programme and live music are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Verde Mar & Spa Amenities at Hotel Verde Mar & Spa

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Canoe

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      Catamaran

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

500 m

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

133

Very Good

74

Average

40

Poor

11

Terrible

13

Recent Reviews: 271

  • User:Alba-on-tour

    Trip type: Couples

    Lovely stay with stunning sea views

    rating03 Jun 2026

    We based ourselves here for the main part of our stay. The hotel is lovely. We made sure we booked a sea view as looking into the street would have been disappointing. Overall the hotel met all our needs but is it 5 star? Maybe 4.5. The restaurant menu could be a bit more varied and they need blinds on the windows. It became too hot at night. Breakfast was good with lots on offer. If you want to get to the quieter side of the island this hotel will meet all your needs.

  • User:Scenic48056205669

    Trip type: Family

    Fabulous Hotel - it feels

    rating29 May 2026

    An absolute gem. Impeccably presented and managed, this hotel is located within walking distance of an impressive beach and the beautiful town of Ribeira Grande.We were welcomed and treated throughout with genuine warmth, professionalism and kindness. The teamwas very responsive and knowledgeable when we asked for helped in chosing the right activities during our stay. The sea-view rooms are more charming than the pictures suggest. Fitness enthusiasts will appreciate the exceptionally well-equipped gym, with a wide range of large, brand-new machines. The spa is equally impressive — I had one of the best massages I can remember.A wonderful base from which to explore São Miguel and a hotel I would happily return to. Don’t leave without trying the Roasted Shrimps with Garlic!

  • User:jamiewY6254QW

    Trip type: Couples

    An example for all hotels to follow.

    rating06 Mar 2026

    We originally booked this hotel for a quick layover (just 25 mins from PDL), but a Boston snowstorm turned our short stay into an extended retreat. It was a blessing in disguise. The views are truly jaw-dropping—we didn’t even bother turning on the TV because we couldn't take our eyes off the horizon, which is visible from almost everywhere in the building. I am in architecture, and trained to find mistakes in buildings, but this facility was well-designed, in great condition, and very clean.Even in February, the walk to the beach was beautiful. The dining was exceptional, with professional service to match. What truly sets this place apart, however, is the staff. They are more than just "friendly"—they are genuinely invested in your experience. We enjoyed their company so much we almost wanted to be friends with them! A special thank you to Andre, who went above and beyond by having the chef prepare a special plate of mushrooms (sem-ovos) for my wife during the breakfast buffet. I don’t have a single negative thing to say. If you're wondering about the photos: believe them. The marketing shots are 100% real.

  • User:Evelyn G

    Trip type: Family

    Over 70 Bed Bug Bites — Baby, No Room for Hours, No Refund

    rating08 Nov 2025

    We booked Verde Mar & SPA to relax with our baby during a 5-night stay in August 2025. Instead, we got over 70 bed bug bites in a single night, an emergency Claritin trip, and zero accountability.We woke up after night 1 to my legs covered in clustered bites — I counted over 70. I've uploaded photos because I wish I'd seen a warning like this before booking.When we reported it:Manager dismissed them as “mosquitoes”Told us to pay for our own laundryMade us wait hours for a room change with a baby and luggageRefused to offer a refund or even spa access — only 1 dinner compedThe worst part? We came directly from home and showed evidence, yet were told they “couldn’t accept responsibility.”Pretty pool, decent view — but no hotel stay is worth this level of stress, pain, or denial.Ask questions before you book. Specifically: When was the last professional treatment for bed bugs? Because during our stay — it was not taken seriously. Açorsonho Hoteis, Vendas at Hotel Verde Mar & Spa, responded to this review Dear guest,Given that this comment resulted from the hotel not agreeing to your request for a refund for the first night, we reserve the right to respond and set out the facts.It is impossible to determine the source of the problem without an in-person consultation and a proper medical evaluation. You simply assumed that they were bed bugs, which is extremely unlikely since the hotel disinfects mattresses as required by law and washes bed linen and towels at very high temperatures to ensure total hygiene.According to the team of doctors to whom the hotel referred your image, the most likely cause was herpes. However, once again, without an in-person consultation, it is not possible to determine the source of the problem.In addition to changing rooms at your request, the hotel washed your clothes free of charge, which had traces of dirt and were clearly unhygienic, so it has not been proven that the source of the medical problem was in our hotel.We strive every day to provide unique experiences and stays for our guests, catering to their needs, but we cannot take responsibility for this situation without documented medical evidence.

  • User:Deanna D

    Trip type: Couples

    Wonderful

    rating24 Oct 2025

    The Staff was amazing!!! Luis was extremely helpful went as far to setup a map on my husbands phone of sites to visit ! Along with restaurant reviews . The breakfast buffet was good. Rooms were large, clean and excellent views of the ocean Definitely would stay again .

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