Cristal Caldas

Name: Cristal Caldas
Address: Rua António Sérgio 31, Centre Portugal, portugal
Telephone: +44-204-505-9777
Rating: 3.2

Caldas da Rainha, Centre Portugal, Portugal

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About Cristal Caldas

location

This hotel is located around 7 km from the beach. Guests may take advantage of the countless shops, bars/pubs and various restaurants within 100 metres of the hotel. The nearest nightclub is about 500 m away. Links to the public transport network lie 250 m away and can easily be reached on foot.

facility

The hotel welcomes guests in a 9-storey building with a lift and 111 rooms. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower. The hotel has non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A terrace with sun loungers and parasols is available. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, a spa and a sauna.

meals

Various dining options are available, including a restaurant with air conditioning, a bar and a pub. Catering options include half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Staff are also happy to provide children's meals.

Amenities at Cristal Caldas

Facilities
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  24-hour reception
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  Pets
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  Elevator/ Lift
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Common Area
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  Sun Deck
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
Hotel Type
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  Family-friendly Hotel
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Safe
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  TV
Sport/Entertainment
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  Outdoor Pool(s)
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  Events
Transfers
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  Shuttle Service

Location

Around this property:

Bars / Pubs

100 m

Restaurants

100 m

Shopping opportunities

100 m

Public Transport

250 m

Nightclub

500 m

Beach

7000 m

Golf Course

16000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 140

User:cristianobasso1983
Trip type:
Ok for 1 or 2 nights
01 Aug 2022
Positive: Super helpful staff. We got the 6th floor that had a nice view. There is a pool - saw people having fun there but didn't went there.Negative: No parking, mini-bar is empty (if you need water or so, you need to ask at the front-desk), room needs some reno (mattress is old, pillows are terrible, AC was broken), I found hair on the bed and bathroom, the sheets had stains. Breakfast is ok (despite the croissant was good!). It is a good hotel to stay one or two nights.note: after my stay I received an email encouraging me to post a POSITIVE review here or if I had a negative stay, to contact the hotel directly - something that I found too bad.
User:sheilaweller
Trip type: Couples
Excellent hotel with excellent staff
18 Sept 2021
This hotel was much better than expected. Though the rooms are old they are clean and have all amenities you require. We even had a fridge which was well used by us ??. The staff are excellent and couldn’t do enough for us. Rooms were cleaned every day. There was no balcony and we missed this. Breakfast was nice but the same everyday. Evening meal was mostly fine (buffet style) and good value at 12e. Lovely pool. Free parking. While there was air conditioning it was not available to use because of Covid. We got a fan free from reception for the week which was a lifesaver. Great location for using as a base to see the sights. I would definitely recommend this hotel and we hope to return again some day.
User:Denis Hamilton N
Trip type: Couples
Great location with friendly staff
13 Jun 2021
Great location. Friendly staff. Very clean. Good breakfast.Front desk staff are very helpful and quick to resolve issues. They help me to print covid test results.The breakfast has a good variety of dishes, fruits and drinks to choose from.All Covid precautions are in place.
User:xrayvision
Trip type: Solo travel
No AC right now
01 Aug 2020
Location good for transportation. Both train and bus station under 5 minute walk away. Room was ok, bed decent however a big thumbs down to the hotel for turning off their air conditioning, because of COVID. I stayed for 4 weeks throughout Portugal but no other hotel turned off the AC, yet they are still advertising in room climate controlled air conditioning. If you get a room not on the street side, there is no street noise at all, as the pool is on this side. Breakfast is at 7:30 during the week but 7:00 on the weekend. Because I had an early morning bus, the front desk staff called the restaurant and asked them to open early so I could have a meal before the bus ride. Breakfast was good plus had bacon and eggs. Pool area is huge and has lounge chairs. Wifi worked well. Only negative was the AC been turned off yet they still charged me the same price
User:AryMook
Trip type: Couples
Short stay experience
03 Aug 2019
We stayed at this hotel for two nights as we were in town for a wedding. We werent expecting much from the hotel due to the low price, however it was an OK experience. Breakfast is very basic, continental breakfast was provided from 7:30-10am. The hotel is located in a great location within the town. The staff member we checked in with was very welcoming and spoke English which was helpful for us! The lobby of the hotel is very modern and bright. The room was quite old fashioned, we were given a room with two single beds pushed together which we didn’t mind, but we were expecting a double bed. My partner didn’t sleep very well on the bed as it was a bit uncomfortable. The room had a wardrobe. The bathroom had a bath. The toilet had a sign on which said it had been disinfected, but to my surprised there was a yellow drop of liquid on the toilet seat! I hoped it was just water from a previous flush but I cant be sure! So this did put me on edge to think what else may not have been cleaned properly!! I got my antibac wipes out and cleaned the toilet thoroughly!As we were going to a wedding the second day, my partner needed an iron. Unfortunately this hotel didn’t have one so he had to run to our friend, staying at another hotel to borrow his. This was an inconvenience. We left our room in a bit of a mess as we were in a rush after not being able to find an iron, so we asked for house keeping not to make the room or disturb. However once we returned to the room, to our surprise, house keeping had come.