Hotel Cruz Alta

Name: Hotel Cruz Alta
Address: Rua Conego Formigao 10, Centre Portugal, portugal
Telephone: +44-204-505-9777
Rating: 4.2

Fatima, Centre Portugal, Portugal

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About Hotel Cruz Alta

location

This hotel is located close to the popular shrine to Fátima, between the post office and the tourist office. Lisbon is around 115 km away and Nazaré Beach around 55 km from the hotel. Various shopping facilities and restaurants can be found within 300 m of the hotel and links to the transport network can easily be reached on foot lying about 500 m away.

facility

The hotel has 43 non-smoking rooms, which are located on 4 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is a standard feature of some rooms. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including golf, a spa and a sauna. Children are well looked after in the kids' club.

meals

Dining facilities include a non-smoking restaurant, a breakfast room, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety.

Amenities at Hotel Cruz Alta

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Internet access
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  Laundry Service
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
Business Center and Conferences
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  Business Center
General Services
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  Doctor on call
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  Luggage storage
Hotel Type
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  Family-friendly Hotel
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
Object Information
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  Fax
Room Facilities
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  Fridge
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  Safe

Location

Around this property:

Centre

2500.0 m

Airport

121000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 128

User:ujastrzebowska
Trip type: Family
A dirty hotel in a good location.
17 Aug 2026
The Cruz Alta Hotel in Fatima was one of the hotels included in our tour of Portugal. The condition of the rooms was appalling. The carpet was extremely dirty, with stains of various sizes and colors all over the room. The furniture was terribly dirty and showed clear signs of damage, and the curtains were dirty as well. Even the hotel information brochure had stains of unknown origin. We even found chewing gum stuck next to one of the beds!The electrical sockets were not properly secured, with electrical wires sticking out. The sink was cracked, and the shower curtain smelled strongly of dampness.As for the food, rotten tomatoes were served at dinner. Breakfast was very basic, with no vegetables at all.I definitely do not recommend choosing this hotel. The only advantage is its location. Jorge Jesus, Serviços ao cliente/atendimento at Hotel Cruz Alta, responded to this review Dear guest,We are sorry that your stay wasn't as good as we all wished.Yet, we consider that your opinion is very different from the vast majority of our other guests.Guests usually describe the hotel's cleanliness as very good.We are aware that the hotel needs refurbishment, which will be carried out as soon as possible.Best regards,
User:Icepickvic W
Trip type: Solo travel
Excellent hotel and service for price
07 Mar 2026
Short walk from bus terminal. Next door to basilica property. Short walk to stations of cross gardens, shops and eateries.Jorge: excellent service, checked me in early, and was informative anout things to see and do.Clean room and bathroom, comfortable bed, extra blankets, pillows and towels. Card entry to room. Has safe for valuables. Adjustable thermostat heatpump, Hot strong shower wand.Excellent service at buffet breakfast. Has multi type coffee maker, fruit, breads, yogurt, eggs/sausages.Early breakfast buffet means no real need for microwave/fridge/coffeemaker in room. I had a balcony which was a bonus. Its a basic place but it does basic very well and should be rated higher than it is. Would stay again Jorge Jesus, Serviços ao cliente/atendimento at Hotel Cruz Alta, responded to this review Dear guest,Thank you for the review.Thank's for the detailed comments about our Hotel, and for the compliment about myself!Best regards,
User:jimgD4959LX
Trip type: Friends getaway
1st Visit to Fatima...
05 Dec 2023
Perfect location when visiting Fatima... Comfortable accommodation and the Staff were very approachable. Unfortunately, we were unable to avail of the Breakfast options due to our early departure the next day. Next time perhaps... Jorge Jesus, Guest Services / Front Office at Hotel Cruz Alta, responded to this review Dear Guest,Thank you so much for review!Maybe you can have breakfast next time!Atenciosamente,
User:Linda B
Trip type: Friends getaway
Excellent Everything!!!
26 Sept 2023
This hotel was absolutely fabulous. The location was perfect for all the Fatima religious experiences we wanted to attend. Staff was exceptionally helpful and professional. As Americans we were kind of in the dark - they helped us to navigate our stay wonderfully. Rooms were so comfortable and modern. Breakfast was wonderful as well. Prices were great! We couldn't have had a better stay and highly recommend this wonderful hotel!!! Jorge Jesus, Serviços ao cliente/atendimento at Hotel Cruz Alta, responded to this review Dear guest,Thank you so much for your review!Thank you for your kind words about our Hotel, and all our our staff!We will be glad to welcome you back again, on your next trip to Fátima!Best regards
User:Joseph R
Trip type:
A holiday in a relaxing environment
27 Sept 2019
A small hotel in a very quite and relaxing environment. Very clean with a friendly service. Rooms very spacious including the bathroom. Room service very good. Very good food. Room service is on a daily basis and breakfast and dinner are on a buffet basis. JVenturaJ, Gestor de Relações com o Cliente at Hotel Cruz Alta, responded to this review Dear Joseph R,It looks like you have enjoyed the stay! Yes, our Hotel is located in a a very quite and relaxing environment.We are glad we were able to create a wonderful experience for you!Best regards,