Montebelo Aguieira Lake Resort & Spa

Recent Reviews: 580

• User:Soko37

  Trip type: Business

  Great views

  15 Oct 2025

  Hotel resort complex on riverbank of Montego and Dao river. Spacious room, bed and bathroom. Very nice view to river, cleans and still fresh looking. Outside pools, gym and inside pool ?????. Great opportunity for water sports. Peaceful river offers chance for rowing ?? boats, kayaks,jet ski fishing ?? or just having cruise ride on motorboat ??. Breakfast was big offering pastries, cakes, yogurt and most sweet stuff. I was just surprised that no veggie options for breakfast as I am used to and my fiends too

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• User:singlelayer

  Trip type: Friends getaway

  EVERYONE’S first day at work??

  24 Sept 2025

  The view is lovely and the rooms are good too, but… I cannot stress this enough, it truly felt like it was work experience takes over the running of the hotel day. Quite literally like it was EVERYONE’S first ever day in the workplace. The restaurant is an utter joke, aside from being seated and left with nothing (not even a menu), despite asking and for some water which took maybe 30mins to arrive, the couvert starter came so piecemeal, the butter (that we didn’t notice was missing) was brought AFTER we’d finished!! Main course: made a selection…”Sorry, we don’t have that.” I make another selection…”Sorry, we don’t have that.” ?? On checking in, as is often the case, we were asked for ID and I handed my PORTUGUESE driving licence, which I’ve used at no less than four other hotels the previous nights, but here it was rejected. I then handed a Título de Residência (Portuguese residency card) and they tried to reject that too, asking for, very presumptively, for my British Passport (which I don’t have…because I live in Portugal and I’m trying to stay at a hotel…IN PORTUGAL. This is the third of Montebelo’s hotels I’ve stayed in and it really does not feel like this one is the same company. I won’t ever return…Do. Better.

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• User:Inna_Mary

  Trip type: Family

  The hotel does not correspond to 5 stars

  29 Jun 2025

  At breakfast there are no natural juices, only machine juices, and in general the choice at breakfast is not very large, not for 4-5 star hotels. The bar area at the reception looks poor, there are often dirty plates and glasses on the tables, and no one cares about it. The staff are generally unfriendly, nobody cares about anything, nobody makes much effort. The outdoor pool is good, not bad, but the indoor pool leaves a depressing impression with its interior. Just like the entire interior of the hotel. There is something to do in the gym, but only with half of the equipment, the rest is rusty and it is not possible to change the weight, everything sticks. Outside, the hotel environment is very strange, it looks like a large area, but there is nowhere to walk, there is no plants, just tall grass and bushes. Dinner can only be advised to take as a buffet, so it is more or less possible to eat comfortably. We went to have dinner à la carte. We waited 15 minutes for them to take our order, and half an hour later the waiter approached us and informed us that there was no salmon for the salad, suggesting we have the same salad but with ham instead of salmon :) It seemed like a joke, so we ordered another dish. In the end, they brought us our food an hour after we arrived! When I asked them to take away the dirty plates, they nodded and only removed them 10 minutes later. All this despite there being nowhere else nearby. The hotel is only suitable for families with small children, who cook in the apartments and need a few playgrounds and a swimming pool. Montebelo Hotels, Owner at Montebelo Aguieira Lake Resort & Spa, responded to this review Dear Mrs. Inna_MaryIn the name of the entire team we wish to thank you for your feedback, which we value highly and will analyse with utmost consideration. Your comfort and satisfaction are our top priority, and so we ask you to please accept our sincere apology for services that merited an unsatisfactory rating. Please be assured that your commentary will be shared with our team for such a situation to be avoided in the future and so that our service may be improved. We look forward to you considering us again in the future for another stay at our hotel, one which meets our high standards of service.Yours faithfully,Montebelo Aguieira LLake Resort & Spa Team.

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• User:Brimar12000

  Trip type: Family

  Not what expected from Portugal

  15 Jun 2025

  Unfortunately, this was not a 5 star resort. The employees are so RUDE. I can not begin to tell you the long list of issues we experienced during out stay along with many of our family members at this resort. The pool area had no employees. You would have to order drinks and food on the first floor and then bring down yourself each time. The pool was dirty! No customer service at all. One restaurant, no irons in rooms, You can pay to have your clothes ironed. We had heard Portugal was a friendly country. Maybe Porto was a better choice, but this area was not worth it! Stay away if you want a relaxing vacation. Montebelo Hotels, Owner at Montebelo Aguieira Lake Resort & Spa, responded to this review Dear Brimar12000,In the name of the entire team we wish to thank you for your feedback, which we value highly and will analyse with utmost consideration. Your comfort and satisfaction are our top priority, and so we ask you to please accept our sincere apology for services that merited an unsatisfactory rating. Please be assured that your commentary will be shared with our team for such a situation to be avoided in the future and so that our service may be improved. We look forward to you considering us again in the future for another stay at our hotel, one which meets our high standards of service.Yours faithfully,Montebelo Aguieira Lake Resort & Spa Team.

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• User:Carol W

  Trip type: Couples

  Discover Tranquility at Montebelo Aguieira Lake Resort & Spa - A relaxing time in Mortágua, Portugal

  27 Feb 2025