Palacio dos Melos

Name: Palacio dos Melos
Address: Rua Chão do Mestre, 4, Centre Portugal, portugal
Telephone: +44-204-505-9777
Rating: 4.1

Viseu, Centre Portugal, Portugal

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About Palacio dos Melos

location

Situated right in the heart of Viseu old town, in a building of great architectural and historical-cultural value, this hotel is part of one of the seven doors of the old Afonsina city walls, Porta de Soar de Cima. Restaurants, bars and shops can be found right on the hotel’s doorstep, while attractions such as the cathedral, Grão Vasco Museum and Parque do Fontelo are all less than 1 km from the hotel. It is an 80-minute drive to the Serra da Estrela skiing region and 130 km from Francisco Sá Carneiro Airport, Porto.

facility

The hotel has a lift and features 27 non-smoking rooms, including a suite and single rooms. English- and French-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service and a laundry service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. A safe, a minibar and a desk are also available. Equipped with a direct dial telephone, a television with satellite/cable channels and WiFi, the rooms provide many ways for guests to stay connected and entertained. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, horse riding and a gym.

meals

Various dining options are available, including a non-smoking restaurant, a breakfast room and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast ensures a great start to the day. At lunch and dinner, guests choose their favourite dishes à la carte. A set menu can be ordered for lunch. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Palacio dos Melos

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Wifi
Beauty and Spa
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  Spa
Building Information
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  Garden (m²)
Common Area
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  Game Room
General Services
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  Luggage storage
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  Multilingual Staff
Hygiene
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  Contactless check-in/-out
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Minibar
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  TV
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  Bathrobes
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  Room service
Security
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  Fire extinguishers
Shopping
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  Souvenir shop
Sport/Entertainment
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  Events

Location

Around this property:

Airport

1000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

102

Very Good

100

Average

Poor

Terrible

Recent Reviews: 258

User:Monophoto-1
Trip type: Couples
Old but OK
13 Sept 2025
This is an old hotel in the historic district. Its reasonably comfortable +- our room was spacious. Bathrooms have adequate lay down space for toiletries. Extensive breakfast.But it has a few flaws. The bed in our room was very low to the floor and the mattress felt thin. And the room had clearly held s king size bed that had been switched out for a queen - the side tables were very far away from the bed. Ventilation and lighting were a problem in the bath, and the shower had no grab bars and was a Jacuzzi tub with one of those swinging glass doors to prevent splatter - which I consider to be unsafe. And the shower and toilet were in a separate room from the lavatory with no towel racks in the lavatory area.
User:IBenevolentDictatorI
Trip type: Couples
Historic Hotel in Great Location and Spacious Rooms
29 Jun 2025
This is a beautiful historic hotel in a great location. The hotel is in the heart of the historic town, which makes it an ideal location. The hotel seems to have been recently renovated. Our room was very spacious with attractive new furnishings, a large bathroom and a lovely view from our window. The breakfast was also abundant and delicious. The staff were also considerate and caring.
User:CBrandt77
Trip type: Solo travel
Five-star review for a four-star hotel based on price...
23 Jun 2025
I paid $80/night for two nights, including breakfast. Credit cards accepted. Huge room with high ceilings and all the space you need. Huge bathroom with good shower pressure and endless hot water. Bed was fine. No noise from other rooms or the street. Excellent location close to the cathedral, the Grao Vasco museum, and the Church of Misericordia. Breakfast buffet was perfectly adequate. Wifi. Aircon. Minifridge. Staff efficient and professional. For eighty bucks a night, you can't do better in Portugal...
User:Paul N
Trip type: Family
Excellent hotel
11 Aug 2024
The hotel is in an old, baronial palace. Completely renovated to modern standards, it still has the charm and charisma of its original use. The service was impeccable. Starting with the front desk staff member that checked us in, to the dining room attendants that helped us with the included breakfast. Parking was free, and because we travelled with our special needs grandson, it was guaranteed by that very attentive front desk staffer that even offered to move us to a more accessible room. A very nice and caring person. The room was very comfortable, and surprisingly noise free. The breakfast was very well served, and the staff very pleasant and efficient. I enjoyed exploring the part of the hotel that was left like it was originally, with his sitting rooms furnished with period furniture. The location, in the old part of town, was the best we could have hoped for. We could walk to most of the attractions in the city, and there were lots of very nice restaurants in the vicinity. In all, a very impressive stay at Montebelo Palácio dos Melos, Aveiro. Montebelo Hotels, Owner at Montebelo Palacio dos Melos Viseu Historic Hotel, responded to this review Dear Paul,Thank you very much for choosing us for your stay and for taking the time to evaluate our services. It was a pleasure for us to welcome you to, and we hope, in the next opportunity, to welcome you back to one of our hotels.Many regards,Montebelo Palácio dos Melos Viseu Historic Hotel Team
User:KawanaTravellers
Trip type: Couples
Great location
11 Jun 2023
We had a very basic room in the hotel. It was clean, however, the double bed was very small.The shower was over the bath and the shower had fluctuating temperature which made it quite unpleasant. The breakfast had sloppy scrambled eggs, a variety of cheese and some highly processed meats. Montebelo Hotels, Owner at Montebelo Palacio dos Melos Viseu Historic Hotel, responded to this review Dear KawanaTravellers,Thank you for taking the time to review your experience. Your feedback is essential to help us improve our breakfast and overall service, to meet your expectations and our quality standards. We hope to welcome you again soon to our great location.Best regards,the Montebelo Palácio dos Melos Viseu Historic Hotel team