Location on the Lagoon is stunning Reception staff super helpful , cases carried to room Then a room with a view and what a view. Bed comfortable, WiFi all good Lots of places to sit and just have a drink and relax Our evening meal was tasty , fresh & again attentive service. Breakfast plentiful And that view again !Thanks for a memorable stay So many
Arlindo Tavares, General Manager at Pousada Ria Aveiro, responded to this review
Dear Mr. Dean N,We were delighted to hear that your recent stay at Pousada Ria - Aveiro was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pousada Ria - Aveiro for your stay. We look forward to welcoming you again soon at our Pousada.Kind regards,The Team at Pousada Ria - Aveiro
User:antonio f
Trip type:
21 Jul 2025
Terrible experience – Reservation denied without reasonI had a confirmed Booking.com reservation, but upon arrival the receptionist told me it hadn’t come through. She refused to check the Booking extranet or call Booking to confirm. I saw her answering Booking’s calls and hanging up without speaking.I was left waiting over 3 hours at night, without any help, and eventually had to leave and return to Spain to find another hotel.Completely unprofessional and disrespectful. If you book here, be prepared for your reservation to be ignored.
Arlindo Tavares, General Manager at Pousada Ria Aveiro, responded to this review
Dear Mr. Antonio,We are truly sorry for the inconvenience you experienced. However, after carefully reviewing the situation, we found no reservation under your name in our system at the time of your arrival, nor did you provide any proof of reservation.We remain committed to providing transparent and attentive service. If you have any reservation confirmation or supporting documents, please share them with us so we can further investigate the matter.Sincerely,Arlindo TavaresDiretor
User:StPancrasClockTower
Trip type: Couples
A charming hotel in a quiet location
25 May 2025
A gem of a pousada dating from the 1960s. Our stay took me back to those times. An unpretentious hotel with all the comfort needed for a short overnight visit in a charming location. The furnishing of the common areas we found particularly appealing.
Arlindo Tavares, General Manager at Pousada Ria Aveiro, responded to this review
Dear Mr. StPancrasClockTower, On behalf of our entire team at Pousada Ria - Aveiro, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Ria - Aveiro.Best regards, The Team at Pousada Ria - Aveiro
User:consuelo r
Trip type: Business
A perfect place to disconnect or to work
21 Mar 2025
The treatment of the staff and the views from the rooms make this place a perfect spot if you are near Aveiro. In summer it must be ideal to spend a few days with the swimming pool and the river almost under the building. In the evenings from the balcony you can see birds fishing.
Arlindo Tavares, General Manager at Pousada Ria Aveiro, responded to this review
Dear Mrs. consuelo r, On behalf of our entire team at Pousada Ria - Aveiro, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Ria - Aveiro.Best regards, The Team at Pousada Ria - Aveiro
User:tomanepb
Trip type: Family
To repeat
12 Mar 2025
It was really a wonderful experience.A superb view over the RIA de Aveiro, the rooms are spacy and confortable.Near the ferry that take you to the road to Aveiro at a nice price.The staff is excellent in all aspects.Thank you for a pleasant stay
Arlindo Tavares, General Manager at Pousada Ria Aveiro, responded to this review
Dear Mr. tomanepb, On behalf of our entire team at Pousada Ria - Aveiro, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Ria - Aveiro.Best regards, The Team at Pousada Ria - Aveiro