Pousada Serra da Estrela - Historic Hotel

Name: Pousada Serra da Estrela - Historic Hotel
Address: Estrada Nacional 339, Centre Portugal, portugal
Telephone: +44-204-505-9777
Rating: 4.5

Covilha, Centre Portugal, Portugal

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About Pousada Serra da Estrela - Historic Hotel

location

Centrally located in Penhas da Saúde, this hotel is only a few steps from the beach.

facility

The hotel has a lift and features 80 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Sun loungers and parasols are available on the sun terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and horse riding are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

The hotel includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Pousada Serra da Estrela - Historic Hotel

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Salon
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Library
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  Outdoor Furniture
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  Sun Deck
Distances
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  Beach
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Table Tennis
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  Gym
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  Billiards/Snooker
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  Tennis
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  Tanning Studio/Solarium

Location

Around this property:

Beach

165 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1200

Very Good

511

Average

114

Poor

Terrible

Recent Reviews: 1883

User:João V
Trip type: Solo travel
Weekend stay
14 Mar 2026
Not the first time here, lovely stay with very warming staff, even with a little surprise that always improves the experience. Very good amenities and cozy rooms. Will definitely come back. Excellent location well within the mountains.
User:Pioneer27605160897
Trip type: Family
Good but not perfect
29 Nov 2025
Went with children. Staff not very available and not supportive when needed. No dressing room in the swimming pool. Only one elevator.
User:Cakefrosting82
Trip type: Family
Highly Recommend for Family Stay
24 Aug 2025
This was a wonderful mid-summer stay for our family. The location and amenities are all top-notch. Both restaurants serve good food. We will return. Teresa Silveira, Owner at Pousada Serra da Estrela, responded to this review Estimado cliente, É um prazer receber seus comentários positivos sobre a sua estadia na nossa pousada. É gratificante saber que desfrutou das nossas instalações, incluindo a piscina e a sauna, e que encontrou nossa equipa profissional e atenciosa. Trabalhamos com o objetivo de proporcionar momentos agradáveis aos nossos hóspedes. Desejamos vê-lo novamente em breve.Teresa SilveiraUni manager
User:Mark I
Trip type: Family
Worst hotel stay in 30 years of traveling
27 Jul 2025
It was quite possibly the worst hotel experience I have experienced in over 30 years of traveling around the globe.We booked for a single night stay to try out the hotel chain before we would decide to book at their other hotels along the coast for a later trip.We get there, having driven from France (there are no longer any borders in the European Union), and she tells me my husband's driver's licence from France is not valid enough as an ID to confirm that he is indeed going to be a guest at the hotel. She wanted his passport.Furthermore, she also wanted my passport and our son's passports, to confirm we were indeed who we said we were for so called "fire safety" measures.So what, without borders, we don't accept ID from other countries, especially ones from a European Union?We were turned away from the hotel and then we had to scramble to try and find other accommodations to avoid sleeping in our car.We ended up at the local hotel, and I will never EVER book or recommend booking with this absolute trash of a hotel company.
User:Travel28234351054
Trip type: Family
We will return
03 Jun 2025
Lovely Pousada in a great location - dog friendly (they made our pet Labrador very welcome with indoor dining just outside the main restaurant) our room was very clean with a great view of the garden and the food and service from the restaurant excellent Teresa Silveira, Owner at Pousada Serra da Estrela, responded to this review Dear guest,It brings us great delight to hear about your positive experience at our Pousada. The well-being of all our guests, including our furry friends, is of utmost importance to us. We're glad to know that you appreciated the pet-friendly facilities and the indoor dining arrangement.Your kind words regarding the cleanliness of your room and the picturesque garden view are highly appreciated. It's pleasing to hear that the food and service met your expectations.Looking forward to welcoming you and your Labrador for another memorable stay. Best regards.Teresa SilveiraQuality | OperationsPousada Serra da Estrela