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This hotel is located 500 m from the city centre of Covilhã and 20 km from Serra da Estrela Natural Park.
The hotel has a lift and features 140 rooms and suites. The friendly staff at the reception desk are happy to answer any questions. Amenities include a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a sofa bed. Extra beds can be requested. A desk is provided. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities in the bathrooms include a shower. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Parasols are available to guests. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Sport and leisure facilities at the hotel include a gym and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Leisure facilities include an entertainment programme, a kids' club and a dance club.
Dining facilities include a restaurant, a café and a bar. Half board is offered as a catering option. Breakfast, lunch and dinner offer many delicious options.
Facilities
Lobby
Conference Room
Internet access
Room Service
Elevator/ Lift
Ironing services
Kitchen/Kitchenette
Laundry
Newspaper
Parking
Wifi
EV Charging Station
Beauty and Spa
Spa
Business Center and Conferences
Business Center
Common Area
Game Room
Reception
Family and Kids
Childcare service
General Services
Multilingual Staff
Wheelchair
Hygiene
Contactless check-in/-out
Gym/ Fitness centre
First-aid services
Meals
Bar
Restaurant
Object Information
Fax
Outdoor Activities and Sports
Outdoor sports
Room Facilities
Room service
Security
Fire extinguishers
Sport/Entertainment
Sauna
Gym

Excellent
45
Very Good
70
Average
41
Poor
6
Terrible
9
Recent Reviews: 171
User:Chiel H
Trip type: Business
Bad employee at The gym
28 Sept 2024
User:Phillip P
Trip type: Couples
Unbelievable customer service
11 Apr 2024
User:Martha V
Trip type: Solo travel
Fabulous hotel in wonderful and authentic part of Portugal
16 Oct 2023
User:Courrieu
Trip type: Couples
Good hotel, good location.
11 Aug 2023
User:murat b
Trip type: Family
Definitely recommended
29 Jun 2022