Fantastic hotel! The location and quality of the hotel can only be beaten by the fantastic staff there!Another very enjoyable and relaxing few days spent at the Grande Real Villa Italia. Set right next to the coast, with great views and a short walk to the marina and nearby town of Cascais. A perfect location for a romantic getaway. We will definitely be returning and would highly recommend!
Pedro Duarte, Guest Services / Front Office at Grande Real Villa Italia Hotel & Spa, responded to this review
Dear Guest,Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you enjoyed another great stay at Grande Real Villa Itália and that both our location and facilities met your expectations once again.Your kind words about our team are especially rewarding. Providing warm, attentive service is at the heart of what we do, and it means a great deal to know that this made your stay even more memorable. We are also pleased that you enjoyed the coastal setting, the beautiful views, and our proximity to the marina and the town of Cascais.Thank you for your recommendation. We truly look forward to welcoming you back for another relaxing and memorable stay in the near future.Best regards,Pedro DuarteGuest Experience Manager
User:Roots130
Trip type: Couples
Loved our Stay Here
20 Apr 2026
Wonderful hotel - spacious without feeling vast. Stunning pool, never felt over crowded. Nice breakfast and super friendly staff. Great location for strolling in to town for drinks / dinner or going for a run along the coast. Will be back!
Pedro Duarte, Guest Services / Front Office at Grande Real Villa Italia Hotel & Spa, responded to this review
Dear Guest,Thank you so much for your lovely feedback. We are delighted to hear that you loved your stay and felt comfortable in our spacious yet welcoming hotel atmosphere.It’s wonderful to know you enjoyed the pool, breakfast, and especially the friendliness of our team your kind words truly mean a lot to us. We are also pleased that our location allowed you to fully enjoy Cascais, whether strolling into town, dining out, or running along the beautiful coastline.Thank you for your recommendation, and we very much look forward to welcoming you back again soon.Kind regards,Pedro DuarteGuest Experience Manager
User:Adventure49227702740
Trip type: Family
5 star experience
20 Apr 2026
We had a sea view terrace and felt it had to be one of the best rooms in the entire hotel. Amazing service literally from the moment we walked through the front door, til the moment we left 4 days later. An end to end, seamless luxury experience. Extremely clean and very well managed noise, except for some ongoing construction next door that is not the hotel’s fault.Also, Nuno at the Terazza bar was exceptional.
Pedro Duarte, Guest Services / Front Office at Grande Real Villa Italia Hotel & Spa, responded to this review
Dear Guest,Thank you for your wonderful five-star review. We’re delighted to know that you enjoyed your sea view terrace and experienced such seamless service throughout your stay.Your kind words about our cleanliness, overall comfort, and especially about Nuno from the Terrazza Bar are truly appreciated and will be shared with the team. Thank you as well for your understanding regarding the nearby construction.We hope to welcome you back again soon for another exceptional stay.Kind regards,Pedro DuarteGuest Experience Manager
User:Beachtango
Trip type: Couples
Beautiful facilities with thoughtless service
12 Apr 2026
Beautiful surroundings but disappointing service. The hotel was empty yet they gave us a ground level room in a distant corner. No view, but with much noise from screaming kids at the adjacent property. Huge bed, elegant tile work, tiny shower, stains on the rug. With no other restaurants close by, we endured two evenings of rude and inattentive service in the dining room. Waiter Luno (spelling?) was especially impolite. In addition there was a planned power outage that ran long!
Pedro Duarte, Guest Services / Front Office at Grande Real Villa Italia Hotel & Spa, responded to this review
Dear Guest,Thank you for sharing your feedback with us. While we are pleased that you appreciated the beauty of our surroundings, we are sincerely sorry to learn that the service and room experience fell short of your expectations.We regret the inconveniences you encountered regarding room location, noise, in‑room details, and the service in our dining room. This is certainly not the experience we aim to provide, and your comments have been shared with the relevant teams for careful review. We also apologize for the disruption caused by the extended power interruption.Your feedback is truly valued, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to better welcome you in the future.Kind regards,Pedro DuarteGuest Experience Manager
User:Fernando L
Trip type: Business
GREAT EXPERIENCE
12 Apr 2026
Great Experince. Will come back again next time for sure.Great location, excellent personal, big and comfortables rooms
Pedro Duarte, Guest Services / Front Office at Grande Real Villa Italia Hotel & Spa, responded to this review
Dear Guest,Thank you very much for your great feedback. We’re delighted to know that you enjoyed your stay, appreciated our location, and found our rooms spacious and comfortable.Your kind words about our team are truly appreciated, and we’re pleased to hear that you plan to return. We look forward to welcoming you back for another excellent experience.Kind regards,Pedro DuarteGuest Experience Manager