Hotel Inglaterra

Recent Reviews: 542

• User:Jet370422

  Trip type: Family

  A hotel with genuine warmth and personality

  04 Sept 2026

  What made our stay at Hotel Inglaterra particularly enjoyable was not simply the hotel itself, but the people behind it. From the moment we arrived, the reception team made us feel genuinely welcome. They were consistently friendly, approachable and helpful, always ready to assist without making anything feel like too much trouble.The rooms are very pleasant, comfortable and well looked after, while the swimming pool provides a lovely place to relax and enjoy the peaceful atmosphere. However, the strongest impression we took away was the warmth of the staff throughout the hotel. Good customer service can sometimes feel rehearsed, but here it felt natural and sincere.Hotel Inglaterra has character, a welcoming atmosphere and a team that understands the difference between simply accommodating guests and making them feel truly looked after. We left with very fond memories and would happily return. Hello Hotelinglaterra, Serviços ao cliente/atendimento at Hotel Inglaterra - Estoril, responded to this review Dear Guest, Thank you so much for such a thoughtful review!It means a lot to us to know that you felt genuinely welcomed and looked after during your stay. We’re especially happy that our team’s warmth and friendliness made such a positive impression, as creating that personal touch is very important to us.We’re delighted you enjoyed the rooms and pool as well, and we hope to welcome you back to Hotel Inglaterra very soon!Kind regards, Hotel Inglaterra

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• User:601alimek

  Trip type: Family

  Brilliant hotel

  13 Aug 2026

  Really wonderful 3 nights here. Staff were amazing, room was beautiful and the breakfast was fantastic. We will definitely be back! Hello Hotelinglaterra, Serviços ao cliente/atendimento at Hotel Inglaterra - Estoril, responded to this review Dear Guest, Thank you so much for your lovely review!We’re delighted to hear that you enjoyed your stay, from the beautiful room and fantastic breakfast to the service from our team.We’re especially happy to hear that you’ll be back — we look forward to welcoming you again!Kind regards, Hotel Inglaterra

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• User:Julian N

  Trip type: Couples

  Based on many different 4 & 5 star hotel stays of in Estoril and Cascais, this one offers the best overall VFM

  09 May 2026

  This boutique hotel has quirky belle époque style that offers some eye catching integrated art. Our superior room was in the modern wing and was large with a very comfortable bed, large bathroom with a good shower, and a good size balcony that provided afternoon/evening sun. The breakfast is decent and offers enough choice which was fine for us, but not especially notable. The staff are very attentive and provide very good service at reception, in the dining room and as necessary by the pool. We come to Estoril regularly to see our daughter and we have now decided it will be our default choice for future visits because it strikes a good balance between its facilities and value for money. We thoroughly recommend it. Hello Hotelinglaterra, Serviços ao cliente/atendimento at Hotel Inglaterra - Estoril, responded to this review Dear Julian, Thank you so much for your wonderful and detailed review.We are truly delighted to know that, after experiencing several 4 and 5-star hotels in Estoril and Cascais, you consider our hotel to offer the best overall value for money. It is especially rewarding to hear that you appreciated both the unique belle époque character of the hotel and the comfort of our modern rooms and facilities.Your kind words regarding our attentive team mean a great deal to us. Providing warm and personalized service is something we genuinely care about, and your recognition will certainly be shared with all departments.We are also very pleased to know that we have become your preferred choice for future visits to Estoril while visiting your daughter. Receiving such trust and recommendation is the greatest compliment we could hope for.We look forward to welcoming you back again very soon.Warm regards,Hotel Inglaterra

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• User:md65756

  Trip type: Business

  Cockroach Infested, tired hotel with filthy rooms

  25 Oct 2025

  We attended a conference in Estoril and this was one of the three hotels proposed by our Association. We assumed with 4 stars it would be decent but in summary aside from the truly bizarre decor (which I guess is to individual taste) the hotel has a very serious cockroach infestation problem and rooms are very dirty. Manager and staff completely indifferent and uninterested. Hair in bathrooms, curtains falling off rail, dirty floors, dirty windows, cracked tiles, loose wall plugs (dangerous for children in particular). Many of the delegates all shared the same feedback and numerous colleagues also found cockroaches in their rooms. Makes me wonder if you find cockroaches in public areas and rooms what must the kitchen be like! Head instead for something like the Evolution Cascas Estoril hotel, round the corner, where I spent the last night in Estoril. In contrast, super clean, modern hotel with very welcoming staff and no cockroaches! See my separate review. The Inglaterra is an apology for a hotel and they should be ashamed of offering this as a suitable place to stay. Sadly we did not look at the reviews before booking since many before us reached the same conclusion, posting similar photos of the cockroaches, so hope this review helps other future travelers. Hello Hotelinglaterra, Serviços ao cliente/atendimento at Hotel Inglaterra - Estoril, responded to this review Dear Guest,Thank you for taking the time to share your feedback following your stay with us during the conference in Estoril.We are very sorry to read that your experience did not meet expectations and that you felt disappointed with several aspects of your stay. Please be assured that the cleanliness, maintenance and comfort of our rooms are priorities for us, and your comments have been taken very seriously and internally reviewed with our housekeeping and maintenance teams.We also regret that the situation you describe was not resolved to your satisfaction during your stay. Our team did attempt to offer alternative accommodation at the time, and we are sorry this was not accepted.Regarding pest control, the hotel works with certified external specialists and follows a strict preventive treatment schedule in accordance with local regulations.We understand how strongly you feel about your experience, and we sincerely regret that we were not able to meet your expectations on this occasion. Constructive feedback such as yours is important for us to continue improving our procedures and guest experience.Kind regards,Hotel Inglaterra

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• User:Maktash

  Trip type: Couples

  Hotel Inglaterra - Estoril. Overall we had a good stay

  28 Sept 2025

  Firstly we would like to praise the excellent service we received Constanca on reception - she was very informative and always helpful.After being placed for one night in a duplex in the basement which was not suitable we were moved next day to suite 206 which was very nice. We did experience some issues with the locking of the front door and cleaning but these were largely overcome after reporting to reception. We stayed on half board but as the dinner options are restricted, and with many good restaurants in the area, the bed and breakfast option would have been better for us. Hello Hotelinglaterra, Serviços ao cliente/atendimento at Hotel Inglaterra - Estoril, responded to this review Dear Guest,Thank you very much for taking the time to share your feedback following your stay at Hotel Inglaterra – Estoril.We are delighted to hear your kind words regarding Constança at reception. She will be very pleased to know that her informative and helpful approach made a positive impression on your stay.We are also glad that, after the initial room allocation, you were comfortable in suite 206. However, we sincerely regret the inconvenience caused by the first room assignment, as well as the issues you experienced with the door lock and housekeeping. We appreciate you bringing these matters to our attention, as they allow us to address them promptly with the relevant teams.Your comments regarding the half-board dining options are also well noted. We understand that preferences can vary, and we appreciate your perspective on choosing a bed and breakfast option for a future stay, especially given the variety of restaurants in the area.Thank you once again for your balanced and constructive review. We hope to have the pleasure of welcoming you back in the future.Warm regards,Hotel Inglaterra

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