Be Poet Baixa Hotel

Recent Reviews: 324

• User:Katerine_Steve

  Trip type: Couples

  Amazing staff and location in the centre of everything.

  27 May 2026

  Be Poet was not only in an amazing location, the staff were fabulous, the breakfast delicious, superior room was clean, spacious and so comfortable. It is a small hotel but being on one of the most iconic streets, having amazing staff, and the port and pasta da nata samples are a cute touch. Staff made some excellent recommendations for meals, received a package for us and always so helpful. We will definitely return! Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel, responded to this review Dear Katerine_Steve, Thank you very much for your wonderful review. We are delighted to learn that you enjoyed your stay with us and appreciated our central location, comfortable accommodations, and breakfast offerings. It is especially rewarding to know that our team contributed positively to your experience through their recommendations, assistance, and attentive service. We are also pleased that you enjoyed the small touches, such as the complimentary Port wine and Pastel de Nata samples, which we hope helped make your visit even more memorable. Your kind words are greatly appreciated and will be shared with our entire team. It was a pleasure to welcome you, and we look forward to hosting you again in our hotel. Warm regards, Miguel Batista - Front Office Assistant Manager

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• User:Trip292400

  Trip type: Couples

  Greatest place on earth!

  10 May 2026

  Staff is so friendly, welcome Porto wine and pastel de nata. Service is excellent and everyone loves to work there. Room is so clean, quiet, located in the heart of city. We step out for dinner every night. We will come back. Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel, responded to this review Dear Trip292400,Thank you very much for your wonderful feedback.We are delighted to hear that you enjoyed the friendliness of our team, the welcome treat with Port wine and pastel de nata, and the excellent service provided throughout your stay. It is especially rewarding to know that you felt the positive atmosphere of our team.We are also pleased that you found your room clean, quiet, and ideally located in the heart of the city, allowing you to fully enjoy Lisbon and its restaurants each evening.Your kind words truly mean a lot to us, and we are very happy to know that you plan to return.We look forward to welcoming you back to the Be Poet Baixa Hotel in the future.Kind regards,Rui Foguete - Front Office

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• User:sunshinedaydream10

  Trip type: Couples

  Great location

  04 May 2026

  The location is everything for this hotel, with many sights, restaurants and the Tagus nearby. The staff was very friendly and the rooms spotless. Would definately recommend. Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel, responded to this review Dear sunshinedaydream10,Thank you very much for your kind feedback.We are delighted to hear that you enjoyed our excellent location and the convenience of being close to many attractions, restaurants, and the Tagus River. It is also wonderful to know that you found our staff friendly and the rooms spotless.Your recommendation truly means a great deal to us and to our entire team.We look forward to welcoming you back to the Be Poet Baixa Hotel on your next visit to Lisbon.Kind regards,Rui Foguete - Front Office

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• User:Lori P

  Trip type: Couples

  Perfection!

  13 Apr 2026

  Great room, great location, excellent staff! First time in Lisbon and couldn’t have booked in a more perfect location. Very small hotel, so nice and quiet even with restaurants, bars & shopping right outside the door! Location couldn’t have been more perfect. Staff were outstanding! Very welcoming every time you walked in the door with treats on the counter! They helped us when needed and did it with smiles! Loved it there and would go back! Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel, responded to this review Dear Lori,Thank you so much for your wonderful review!We are truly delighted to hear that your first visit to Lisbon was such a positive experience and that you found our location to be perfect for your stay. It’s especially rewarding to know that you enjoyed the comfort and quiet atmosphere of our boutique hotel, even with everything so close by.Your kind words about our team mean a great deal to us. We’re very happy to know that you felt welcomed and well taken care of throughout your stay — the little treats are just a small way for us to make our guests feel at home.It would be an absolute pleasure to welcome you back on your next visit to Lisbon!Warm regards,Barbara Melo - Front Office

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• User:Tanner2305

  Trip type: Couples

  Perfect chic hotel in the heart of the action

  03 Apr 2026

  We took a train into Lisbon from Lagos and then took a taxi to as close to the hotel as possible. We arrived on the same day as the annual Lisbon marathon and found the city to be electric and busy. It looked a little while to find the hotel however when we entered the small and cozy lobby we were welcomed with smiles and attentive and lovely staff. We arrived early hoping that we may be able to check in early and we were pleasantly surprised when we were handed our room key. Before we headed to our room to freshen up, we enjoyed a glass of port and a famous Portuguese custard tart. What a nice touch as a way to welcome you to the hotel. Our room was on the second floor facing the busy pedestrian only cobblestone street. The room was well appointed and had everything we needed for a cozy one night stay before an early start to get to the airport to catch our flight home. The front desk team were great in helping us book a car for a 6:30 am start. The windows in the room opened up the hub of activity on the busy street below. The great news was that when the windows were closed it pretty much blocked out the partying that went on into the wee hours of the morning. The hotel is located in a great part of Lisbon with numerous shops and restaurants up and down each street. We had a fabulous time walking these narrow roads and exploring this clean, friendly and lively city. We paid for breakfast but because we had to leave so early the staff gave us a box each of breakfast to take with us to the airport. All in all we can’t say enough about the staff, location of the hotel, cleanliness, comfort and overall positive experience we had staying here. We’d highly recommend this hotel to anyone visiting Lisbon seeking adventure and a lively atmosphere. Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel, responded to this review Dear Tanner2305,Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us.We are truly delighted to hear that you enjoyed your experience from the moment you arrived, especially during such a vibrant time in Lisbon with the marathon taking place. It is wonderful to know that our team made you feel warmly welcomed and that you appreciated the early check-in, as well as the small welcome gesture with a glass of Port wine and a pastel de nata.We are also pleased that your room provided the comfort you needed and that you were able to enjoy the lively atmosphere of the surrounding area, while still having a restful environment when the windows were closed. It is great to hear that our front desk team could assist with your early morning transfer and that the takeaway breakfast met your needs.Your kind words regarding our staff, location, cleanliness, and overall experience truly mean a lot to us. We are especially grateful for your recommendation and are so pleased that your visit to Lisbon was memorable.We sincerely hope to have the pleasure of welcoming you back to the be poet baixa hotel on a future visit.Kind regards,Rui Foguete - Front Office

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